JOB SUMMARY
* This is a hybrid role if you live within a 50 mile radius of one of our office locations in PA, NY or DE
This role is responsible for contributing to the product strategy and roadmap for a defined product area, by managing a team while working under the direction of leadership. This role focuses on deeply understanding customer needs, market trends, and competitive landscape to inform product development decisions. The incumbent works cross-functionally to manage a team that is executing a portfolio roadmap or portfolio of product roadmaps and delivering high-quality products that meet business objectives. They will manage the product backlog for a specific product or feature set.
ESSENTIAL RESPONSIBILITIES
Perform management responsibilities to include, but are not limited to: involved in hiring and termination decisions, coaching and development, rewards and recognition, performance management and staff productivity. Plan, organize, staff, direct and control the day-to-day operations of the department; develop and implement policies and programs as necessary
Product Strategy & Roadmap Contribution: Support leadership in developing and refining product strategy and roadmaps. Conduct market research, competitive analysis, and customer interviews to identify opportunities and inform product decisions.
Requirements Definition & Backlog Management: Ensure accuracy and quality in requirement definition and backlog management executed by product management team
Cross-Functional Collaboration: Work closely with engineering, design, marketing, sales, and other teams to ensure successful product development and launch. Participate in sprint planning, daily stand-ups, and other agile ceremonies.
Product Development & Launch:
Manage product development process across portfolio of products. Support the product management team as they facilitate the process for their individual products within the portfolio. Ensure quality and strategic foresight across the portfolio
Customer Engagement: Engage with customers and users to gather feedback and understand their needs. Participate in user testing and other research activities.
Market Research & Competitive Analysis: Conduct ongoing market research and competitive analysis to identify trends and opportunities. Maintain a strong understanding of the competitive landscape
Team Collaboration & Support: Collaborate effectively with the product management team. Stay abreast of industry trends, regulations, and best practices in the healthcare sector and ensure compliance with relevant regulations and industry standards.
Other duties as assigned or requested.
EXPERIENCE
Required
5 years of experience in product management, product development, or a related field
3 years of Leadership Experience
Preferred
Experience in healthcare industry
Experience working in a product led environment
Clinical knowledge in the product space
SKILLS
Strong analytical and problem-solving skills.
Excellent communication and interpersonal skills.
Ability to work effectively in a cross-functional team environment.
Strong understanding of product development methodologies.
Strong understanding of market research techniques.
Customer-centric mindset.
EDUCATION
Required
Bachelor's degree in Business Administration, Marketing, Computer Science, or a related field or relevant experience and/or education as determined by the company in lieu of bachelor's degree.
Preferred
None
LICENSES or CERTIFICATIONS
Required
None
Preferred
None
Language (Other than English):
None
Travel Required:
Less than 25%
PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS
Position Type
Office-Based or Remote Position
Physical work site required
Frequently
Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.
Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.
As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy.
Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.
Pay Range Minimum:
$92,300.00Pay Range Maximum:
$172,500.00Base pay is determined by a variety of factors including a candidate’s qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets.
Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.
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What We Do
Highmark Health, a Pittsburgh, PA based enterprise that employs more than 40,000 people who serve millions of Americans across the country, is the second largest integrated health care delivery and financing network in the nation based on revenue. Highmark Health is the parent company of Highmark Inc., Allegheny Health Network, and HM Health Solutions. Highmark Inc. and its subsidiaries and affiliates provide health insurance to nearly 5 million members in Pennsylvania, West Virginia and Delaware as well as dental insurance, vision care and related health products through a national network of diversified businesses that include United Concordia Companies, HM Insurance Group, and Visionworks. Allegheny Health Network is the parent company of an integrated delivery network that includes eight hospitals, more than 2,800 affiliated physicians, ambulatory surgery centers, an employed physician organization, home and community-based health services, a research institute, a group purchasing organization, and health and wellness pavilions in western Pennsylvania. HM Health Solutions focuses on meeting the information technology platform and other business needs of the Highmark Health enterprise as well as unaffiliated health insurance plans by providing proven business processes, expert knowledge and integrated cloud-based platforms.
A national blended health organization, Highmark Health and our leading businesses support millions of customers with products, services and solutions closely aligned to our mission of creating remarkable health experiences, freeing people to be their best.
Headquartered in Pittsburgh, we're regionally focused in Pennsylvania, Delaware, West Virginia and New York, with customers in all 50 states and the District of Columbia.
We passionately serve individual consumers and fellow businesses alike. Our companies cover a diversified spectrum of essential health-related needs, including health insurance, health care delivery, population health management, dental solutions, reinsurance solutions, and innovative technology solutions.
We’re also proud to carry forth an important legacy of compassionate care and philanthropy that began more than 170 years ago. This tradition of giving back, reinvesting and ensuring that our communities remain strong and healthy is deeply embedded in our culture, informing our decisions every day.
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