Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
Manager, Product Management
The Opportunity:
We are looking for a Product Manager to join our Integration Platform team within Data and Ecosystem Platform, where we Provide the platform to connect and exchange information bidirectionally with healthcare network in a faster, compliant, reliable, and cost-effective way. This is an essential role that gives you the opportunity to drive and execute the product roadmap and execution of our frictionless, transparent connectivity strategy. You will do so in an exciting environment driven by a desire to enable more efficient and effective healthcare.
The Opportunity:
In this role, you will play a crucial part in healthcare by automating and standardizing the way we build connections to the Healthcare ecosystem. This will help our customers deliver seamless care to their patients. You will collaborate with internal product teams, engineers, and clients to develop innovative solutions that enhance interoperability, improve patient outcomes, and ensure compliance with industry standards, all while supporting our evolving AI-first technology approach.
You will engage daily with scrum teams to define epics, prioritize the product backlog, and make trade-off decisions regarding scope and schedule.
In this role, you will lead the design, development, and implementation of workflows and services aimed at creating the connections, intelligence, and experiences that unify the healthcare ecosystem. You will do so in an exciting, collaborative, and fast-paced environment driven by a desire to enable more efficient and effective care. In this role, you will work closely with multidisciplinary team members to drive execution of high-quality solutions to complex problems that please users and provide business results.
This hybrid role is based in our Boston office.
Enough about us, let’s talk about you!
You are an outcome-oriented Product Manager
You have experience collaborating with clients, business teams, and internal teams as stakeholders
You have demonstrated success at building a long-term roadmap and driving results in a fast-paced environment where you must manage competing priorities
You have experience working with colleagues to broaden or narrow the scope of a problem to enable action and create manageable efforts
You have demonstrated the ability to propose the most appropriate approach for the need at hand, and you can quickly pivot if this approach fails
You see the value in proactively making recommendations for ongoing support and enhancements (updates, self-service)
You are interested in industry developments and trends
Experience with AI enabled software development and HL7 FHIR standards is a strong plus.
The Team:
Our Integration Platform Zone is a passionate group of Product Management, Engineering, User Experience, Analytics and Patient Safety professionals. Healthcare is local, and each athena customer has unique integration needs based on their specific business strategy and enterprise architecture. athena customers leverage the integration platform, build tools, integration services, and extensive library of global connections to intelligently create their local connections.
Job Responsibilities:
Become a subject matter expert in customer, technology, and regulatory requirements related to healthcare data Integrations
Contribute to product vision, develop business cases, ensure a product (or set of product features) meets business requirements, and drives the creation and delivery of the product
Define epics and user stories - clearly articulating business requirements for the problems we’re trying to solve, including UX and supporting requirements with a strong focus on outcomes
Drive ongoing backlog allocations and prioritization of opportunities
Foster an AI-first mentality and execution approach across our organization
Collaborate cross functionally with global as well as technical teams
Partner with UX to research the problem space, identify the user needs, and conceptualize a solution
Strong negotiation & logical reasoning to ensure the right product scope & schedule tradeoffs
Define success criteria for the features/product, and measure performance against them
Support feature rollouts through alpha, beta, and general availability by collaborating with customer-facing teams, analyzing feature impact, and preparing communications
Communicate equally well with Sales/Marketing teams as with Engineering teams & leading the conversation to planned outcomes
Partner with Product Management leaders to be the voice of product decisions within the organization
Travel to customer sites across the country for user research; 10% or less.
Typical Qualifications
2+ years of product management experience
Experience working with stakeholders in a business environment across cross-functional groups
Understanding of product management best practices, including agile development environments
Experience in Healthcare integration standards – FHIR, HL7 is ideal
Ability to use data and numbers for crucial decision making
Bachelor’s degree or equivalent combination of education, training, and experience is required
Intellectual curiosity, problem solving mentality & the ability to think creatively is required
Experience with analytics and data-driven decision-making
About athenahealth
Our vision: In an industry that becomes more complex by the day, we stand for simplicity. We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients — powered by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
Our company culture: Our talented employees — or athenistas, as we call ourselves — spark the innovation and passion needed to accomplish our vision. We are a diverse group of dreamers and do-ers with unique knowledge, expertise, backgrounds, and perspectives. We unite as mission-driven problem-solvers with a deep desire to achieve our vision and make our time here count. Our award-winning culture is built around shared values of inclusiveness, accountability, and support.
Our DEI commitment: Our vision of accessible, high-quality, and sustainable healthcare for all requires addressing the inequities that stand in the way. That's one reason we prioritize diversity, equity, and inclusion in every aspect of our business, from attracting and sustaining a diverse workforce to maintaining an inclusive environment for athenistas, our partners, customers and the communities where we work and serve.
What we can do for you:
Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces — some offices even welcome dogs.
We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation.
In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. We provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued.
Learn more about our culture and benefits here: athenahealth.com/careers
https://www.athenahealth.com/careers/equal-opportunity
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What We Do
athenahealth strives to cure complexity and simplify the practice of healthcare. Our innovative technology includes electronic health records, revenue cycle management, and patient engagement solutions that help healthcare providers, administrators, and practices eliminate friction for patients while getting paid efficiently. athenahealth partners with practices with purpose-built software backed by expertise to produce the insights needed to drive better clinical and financial outcomes. We’re inspired by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
For more information, please visit www.athenahealth.com
Why Work With Us
We are here to make an impact on the healthcare industry at scale. We enable our diverse teams to move fast, grapple with interesting technical challenges, and innovate at every level. We are on a modernization journey and build on the hybrid cloud. We deliver best-in-class solutions to help every patient receive the best possible care.
