Manager, Product Management

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Manager, Product Management

Who is Mastercard?
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.
Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.
Responsibilities:
• Visualize product requirements into user flows, mockups, wireframes and prototypes to drive simple and intuitive user experiences
• Perform user persona research, facilitate user interviews and surveys to drive a customer driven insights products targeted to issuers, acquirer, and merchants.
• Review and create customer facing announcements, documentation, and user guide to ensure clear and effective communications to stakeholders
• Identify best practices across multiple regions to drive enablement and efficiency for customer engagements
• Identify process enhancements that can improve data availability and digestion for both external and internal partners
• Build strong working relationships with a diverse group of internal and external stakeholders to achieve product goals.
All About You
• Expertise in standard UX software such as Sketch, OmniGraffle, Axure, etc.
• Agile product management experience with Cyber and Intelligence products and services.
• Experience in the payments industry
• Be customer focused, keeping customer needs front of mind when creating prototypes, wireframes, user flows, etc.
• Strong communication & influencing skills to work with internal and external stakeholders, with ability to clearly articulate problem statements and opportunities areas
• Highly organized and able to deal with multiple and competing priorities
• Strong understand of Mastercard Cyber & Intelligence products and key revenue drivers
• Ability to work with internal and external stakeholders to understand requirements and translate them into intuitive customer solutions

Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact [email protected] and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more.

Pay Ranges

O'Fallon, Missouri: $119,000 - $190,000 USD