Positively disrupting an industry that has not seen any innovation in over 50 years, Tekion has challenged the paradigm with the first and fastest cloud-native automotive platform that includes the revolutionary Automotive Retail Cloud (ARC) for retailers, Automotive Enterprise Cloud (AEC) for manufacturers and other large automotive enterprises and Automotive Partner Cloud (APC) for technology and industry partners. Tekion connects the entire spectrum of the automotive retail ecosystem through one seamless platform. The transformative platform uses cutting-edge technology, big data, machine learning, and AI to seamlessly bring together OEMs, retailers/dealers and consumers. With its highly configurable integration and greater customer engagement capabilities, Tekion is enabling the best automotive retail experiences ever. Tekion employs close to 3,000 people across North America, Asia and Europe.
Job Description
We are seeking a Manager,Product Management to join the Tekion CRM Product Team. In this role, you will own and evolve core CRM capabilities that power lead management, customer engagement, and sales execution for automotive dealerships at scale. You will work closely with Engineering, Design, Data, GTM, and Customer Success teams to define strategy, drive execution, and deliver measurable business impact. This role is ideal for a product leader who thrives in complex domains, brings strong customer empathy, and can balance long-term platform thinking with near-term execution in a fast-paced SaaS environment.
Key Responsibilities
Own Product Strategy & Outcomes
Own the end-to-end product lifecycle for core Tekion CRM capabilities - from discovery and definition to launch, adoption, and iteration.
Define and evolve the product strategy and roadmap, aligned with company goals, customer needs, and platform vision.
Drive Business Impact
Drive adoption, penetration, and customer satisfaction for Tekion CRM, with clear accountability for usage, conversion, and customer outcomes.
Partner with GTM and Customer Success teams to ensure features translate into real dealer value.
Customer-Centric Product Development
Act as the voice of the customer, deeply understanding dealership workflows, sales processes, and lifecycle needs.
Continuously gather and synthesize customer feedback, usage data, and market insights to inform product decisions.
Data-Driven Decision Making
Define success metrics and KPIs for your product areas.
Use data to prioritize investments, evaluate trade-offs, and guide iteration post-launch.
Cross-Functional Leadership
Lead complex initiatives across Engineering, Design, Data, Marketing, and Customer Success.
Align stakeholders across product verticals to ensure roadmap coherence and platform consistency.
Platform & Scale Thinking
Design solutions that scale across dealership sizes, regions, and OEM requirements.
Balance speed with quality, ensuring solutions are configurable, extensible, and sustainable.
Mentorship & Product Excellence
Managing Product Managers, setting a high bar for product thinking, execution, and customer empathy.
Influence product best practices, planning rituals, and decision-making frameworks across the team.
Execution with Velocity
Enable teams to move fast without breaking things - clarifying priorities, managing dependencies, and making informed trade-offs to hit both short-term goals and long-term bets.
Requirements
12+ years of Product Management experience owning customer-facing SaaS products
2+ years of experience managing Product Managers
Advanced degree (MBA or Engineering) from a top-tier institution
Experience leading distributed onshore and offshore teams
Strong business acumen with ability to operate in complex, multi-stakeholder environments
Proven track record of driving product adoption and measurable business impact
Excellent written and verbal communication
Experience partnering closely with Engineering, Design, Data, and GTM teams
Strong prioritization skills and ability to align stakeholders across functions
Hands-on product leader with strong judgment and bias for action
End-to-end ownership of the product lifecycle, including post-launch iteration
Experience building scalable systems and processes
Preferred Skills
AI/ ML product management experience
Experience in the automotive retail industry or with dealer/ OEM data.
Current Tekion Employees: Please apply via the Internal Job Board in Ashby
Note: Tekion recently transitioned to a new recruiting tool and we appreciate your patience and feedback as we adjust to our new system!
Tekion is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, victim of violence or having a family member who is a victim of violence, the intersectionality of two or more protected categories, or other applicable legally protected characteristics.
For more information on our privacy practices, please refer to our Applicant Privacy Notice here.
Skills Required
- 12+ years of Product Management experience owning customer-facing SaaS products
- 2+ years of experience managing Product Managers
- Advanced degree, MBA or Engineering, from a top-tier institution
- Experience leading distributed onshore and offshore teams
- Strong business acumen in complex, multi-stakeholder environments
- Proven track record of driving product adoption and measurable business impact
- Excellent written and verbal communication skills
- Experience partnering with Engineering, Design, Data, and GTM teams
- Strong prioritization skills and ability to align cross-functional stakeholders
- Hands-on product leadership, strong judgment, and bias for action
- End-to-end product lifecycle ownership, including post-launch iteration
- Experience building scalable systems and processes
- AI or machine learning product management experience
- Experience in automotive retail or with dealer/OEM data
Tekion Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Tekion and has not been reviewed or approved by Tekion.
-
Healthcare Strength — Healthcare coverage includes 100% employer-paid medical, dental, and vision for many U.S. roles, often extending to families. Additional options like HSA/FSA and pet insurance are cited as part of a robust health offering.
-
Fair & Transparent Compensation — Pay is considered competitive overall, with total rewards (pay, stock, equity, and benefits) frequently viewed favorably. Many accounts characterize compensation as strong alongside comprehensive benefits.
-
Wellbeing & Lifestyle Benefits — Perks such as free meals/snacks, wellness resources, and on-site amenities are highlighted. Flexible or remote options are available for some roles, adding convenience and flexibility.
Tekion Insights
What We Do
At Tekion, we believe that business applications don’t have to be boring. In fact, they should be simple, fun and cool! They should be as delightful to use as your favorite social or consumer application, yet powerful enough to seamlessly and efficiently run global businesses that provide unparalleled consumer experience without compromise. Founded by visionary entrepreneur and innovator Jay Vijayan, we are building the world’s best business applications on the cloud starting with the automotive retail industry. We inherently use cutting-edge technologies like big data, machine learning/AI, and human computer interaction (voice, touch, vision, sensors and IoT). We are inventing new technology along the way to overcome barriers and solve big problems, all while having a blast doing it! Our flagship product offering, Automotive Retail Cloud ™- an industry-first cloud-native retail platform, including all functionalities of a Dealer Management System (DMS) launched recently.
