Manager - Product Management, Marketing Services

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Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, MYS
Hybrid
Blockchain • Fintech • Payments • Consulting • Cryptocurrency • Cybersecurity • Quantum Computing
We are a global technology company in the payments industry.
The Role

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Manager - Product Management, Marketing Services

The Services team is a key differentiator for Mastercard, providing the cutting-edge capabilities that help our customers grow. Focused on thinking big and scaling fast around the globe, this agile team is responsible for end-to-end solutions for a diverse global customer base. Within the Services organization, Marketing Services places Mastercard at the heart of our customer’s B2C and B2B marketing strategies. Our vision is to become the partner of choice for Issuers and Merchants leveraging our solutions to drive growth and profitability of their customer. portfolio.
We are looking for passionate and talented professionals, who share our vision for data-driven marketing products to join us and take a leading role in shaping the growth of our team. This position will report to VP, Consumer Acquisition and Engagement Product Head, Asia Pacific and work closely with the global Marketing Services Product team.
Roles and Responsibilities
As a Marketing Services Product Manager, you will be responsible to:
* Support the development & execution of long-term Marketing Services product strategy and client's go-to-market plans for customer acquisition and engagement initiatives across APAC
* Build differentiated digital marketing solutions leveraging data and martech capabilities to enable B2B2C implementation for multiple customer segments
* Marketing Services product management including strategy, solution roadmaps, customer experience, operations, business case and product P&L
* Build market intelligence, capture customer feedback and contribute to marketing thought leadership in the evolving marketing landscape
* Fostering strong internal and external partnerships to address key business challenges and
opportunities across acquisition and spend optimization initiatives for clients

All About You
* Bring the right expertise across mar-tech, data and digital marketing to deliver scalable solutions
that will future-proof the Marketing Services discipline
* Post Graduate / MBA in Marketing or Business with expertise in Digital Marketing and Marketing
technology and proven results in performance management and CRM
* Integrated marketing experience with key focus on digital marketing in marketing consulting or
martech firms
* Preferred with experience of managing marketing products
* Extremely strong in building relationships and managing stakeholders.
* Advanced Power-point skills, strong analytical capability, excellent presentation skills
* Collaborative and not afraid to take thoughtful risks to help Mastercard and the team win in the
space

Corporate Security Responsibility


All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

  • Abide by Mastercard’s security policies and practices;

  • Ensure the confidentiality and integrity of the information being accessed;

  • Report any suspected information security violation or breach, and

  • Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.




What the Team is Saying

Jenny
Mastercard

Mastercard Compensation & Benefits Highlights

  • Retirement Support A 10% company retirement match (401k or equivalent) is explicitly highlighted in company materials. This level of employer contribution stands out as a core strength of the package.
  • Leave & Time Off Breadth A global minimum of 16 weeks fully paid new‑parent leave and generous U.S. PTO (vacation, personal days, holidays, sick time, and bereavement) are clearly spelled out. These provisions indicate broad time‑off coverage across life events.
  • Wellbeing & Lifestyle Benefits Hybrid work, a four‑week “work from elsewhere” option, meeting‑free well‑being days, five paid volunteer days, mental‑health resources, and fitness reimbursement/on‑site gyms are emphasized. Together they reflect a holistic approach to flexibility and wellbeing.

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The Company
HQ: Purchase, NY
38,800 Employees
Year Founded: 1966

What We Do

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re building a resilient economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Why Work With Us

We live the Mastercard Way: creating value in the communities we touch, growing together through the opportunities we see, and moving fast to innovate and scale. Our collaborative culture and our passionate people are the key to what we do, driving meaningful change as one team and connecting everyone to priceless possibilities.

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About our Teams

Mastercard Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

In our ongoing workplace evolution, we’ve introduced hybrid work, Work-From-Elsewhere Weeks and Meeting-Free Days.

Typical time on-site: 3 days a week
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