Manager, Product Management Digital

The Manager, Product Management Digital owns the development and execution of the Data Center digital portfolio. The role defines where digital capabilities create measurable customer and business value across equipment, fluids, analytical services, commissioning, operations, and lifecycle management. This product manager converts customer workflows and data needs into a prioritized roadmap of monitoring, connectivity, analytics, alerts, reporting, integrations, and digitally enabled services. The role is accountable for product-market fit, requirements, commercialization, adoption, and lifecycle performance. A critical mandate is to establish disciplined digital product-development and release processes, with clear documentation of user needs, requirements, architecture dependencies, security and data decisions, testing, release readiness, adoption, support, and lifecycle changes.

What You Will Do

• Own the digital portfolio strategy, roadmap, requirements, launch plans, and lifecycle performance for Data Center offerings.
• Identify and prioritize customer problems that can be solved through monitoring, telemetry, analytics, alerts, reporting, workflow, remote support, optimization, and integration.
• Define target users, use cases, customer outcomes, product requirements, commercial models, and success metrics for each digital offer.
• Build the roadmap for connected equipment and services across CDUs, TCS piping, coolant and water analytics, commissioning, maintenance, and lifecycle management.
• Partner with Digital, Software, Engineering, cybersecurity, data governance, Legal, and IT teams to translate market needs into executable capabilities and release priorities.
• Define data, connectivity, interoperability, API, user-experience, security, privacy, reliability, and support requirements for mission-critical data center environments.
• Lead customer discovery, concept testing, pilots, and market validation before scaling development and commercialization.
• Develop business cases, packaging, pricing, subscription or service models, cost-to-serve assumptions, and portfolio economics.
• Drive launch readiness with Product Marketing, Sales, Services, Operations, and Support, including demos, documentation, training, onboarding, and adoption plans.
• Measure active use, adoption, attach, renewal, customer outcomes, reliability, support demand, revenue, and margin; use evidence to prioritize enhancements or retire low-value capabilities.
• Ensure digital offerings integrate with the broader Data Center product and services portfolio rather than becoming disconnected tools or custom projects.
• Establish and execute a repeatable digital product-development process spanning discovery, validation, requirements, prioritization, design, development, testing, cybersecurity and privacy review, release readiness, launch, adoption, support, and retirement.
• Create and maintain product documentation including personas, use cases, workflows, product requirements, user stories, acceptance criteria, data definitions, integration requirements, release criteria, decision logs, roadmaps, and lifecycle records.
• Maintain traceability from validated customer problems through requirements, development, testing, release, adoption metrics, and subsequent product decisions.
• Define clear handoffs, decision rights, documentation standards, release controls, and escalation paths across Product Management, Software, Engineering, Cybersecurity, Data, IT, Services, Support, and Commercial teams.
• Lead recurring roadmap, backlog, release-readiness, and post-launch reviews that produce documented decisions, owners, deadlines, corrective actions, and process improvements.

Minimum Qualifications

• Bachelor’s degree in Engineering, Computer Science, Information Systems, Business, or a related field.
• 6+ years of experience in product management, digital product management, software, analytics, connected products, or technology-enabled industrial services.
• Experience developing and launching digital products from customer discovery through requirements, release, commercialization, adoption, and lifecycle management.
• Ability to work with software, data, engineering, cybersecurity, commercial, and operational teams.
• Experience building business cases, roadmaps, product requirements, pricing or packaging, and product KPIs.

Preferred Qualifications

• Experience with data centers, industrial IoT, connected equipment, remote monitoring, asset health, energy or thermal optimization, or field-service workflows.
• Knowledge of telemetry, sensors, controls, APIs, cloud platforms, data architecture, analytics, cybersecurity, and enterprise-system integration.
• Experience with recurring-revenue, subscription, monitoring-as-a-service, or digitally enabled service offerings.
• Experience in secure, high-availability, or mission-critical customer environments.
• MBA or advanced technical degree.

What Success Looks Like

• A focused digital roadmap tied to high-value customer workflows and measurable outcomes.
• Digital capabilities that increase equipment and service differentiation, attach, adoption, retention, and recurring revenue.
• Successful pilots that progress to scalable, commercially supported offers rather than remaining custom demonstrations.
• Reliable, secure, usable products with clear ownership across launch, onboarding, support, improvement, and retirement.
• A consistently executed digital product-development and release process with defined deliverables, owners, approval criteria, and controls.
• Current and accessible product documentation that supports development, testing, cybersecurity review, launch, onboarding, support, and lifecycle management.
• Fewer unclear requirements, late scope changes, release-readiness gaps, support handoff issues, and custom solutions that cannot scale.
• Leadership Capabilities
• Customer-backed judgment: distinguishes repeatable market needs from isolated requests and makes explicit portfolio trade-offs.
• Systems thinking: understands how equipment, fluids, controls, digital capabilities, services, and lifecycle economics work together.
• Commercial ownership: connects roadmap decisions to customer value, revenue, margin, adoption, and long-term portfolio health.
• Cross-functional leadership: creates clarity across technical, commercial, operational, and regional teams without overstepping functional ownership.
• Bias for execution: converts strategy into prioritized requirements, decisions, launches, metrics, and sustained results.

Equal Opportunity

We are committed to equal employment opportunity and to building an inclusive workplace. Employment decisions are based on business needs, job requirements, and individual qualifications without regard to legally protected characteristics. Reasonable accommodations are available for qualified individuals with disabilities throughout the recruiting process.

Benefits 

Ecolab provides the following benefits: medical, dental, vision, life insurance, accident insurance, critical illness insurance, hospital indemnity insurance, auto insurance, home insurance, pet insurance, identity theft protection, short-term and long-term disability, 401k, pension plans, retirement health care benefits, short-term incentives, vacation (12 days), holidays, parental leave, employee stock purchase plans (Full-Time Associates), discount on day care services and caregiver services, adoption assistance, group legal services, employee assistance program, employee discount program, and education assistance program, on-Site childcare and fitness facilities may be available at select Ecolab locations. Click here for additional benefits information. If you are viewing this posting on a site other than our Ecolab Career website, view our benefits at jobs.ecolab.com/working-here.

Potential Customer Requirements Notice

To meet customer requirements and comply with local or state regulations, applicants for certain customer-facing roles may need to:

- Undergo additional background screens and/or drug/alcohol testing for customer credentialing.

Americans with Disabilities Act (ADA) 

Ecolab will provide reasonable accommodation (such as a qualified sign language interpreter or other personal assistance) with our application process upon request as required to comply with applicable laws. If you have a disability and require accommodation assistance in this application process, please visit the Recruiting Support link in the footer of each page of our career website.