As Manager of Product Development, AI Platform at Epicor, you will be leading the development of a next-generation artificial intelligence agent platform while building and managing a high-impact Forward Deployed Engineering (FDE) team. You will drive the adoption of artificial intelligence across the organization, embedding intelligent development practices into how software is built, delivered, and scaled. You will play a key role in shaping enterprise workflows and business automation through cutting-edge technologies, while partnering with product, engineering leadership, and customers to deliver impactful solutions.
- Leading, mentoring, and growing a global team of software engineers and Forward Deployed Engineers, fostering a high-performance, artificial intelligence–first culture
- Driving adoption of artificial intelligence across the software development lifecycle to improve engineering productivity, quality, and velocity
- Managing team execution, delivery, hiring, performance management, and career development while ensuring operational excellence
- Partnering with Product Management and senior engineering leaders to define and deliver scalable artificial intelligence agent platforms and enterprise capabilities
- Designing and contributing to cloud-native solutions leveraging Microsoft Azure, Python, and C# technologies
- Building and leading a Forward Deployed Engineering function that collaborates directly with customers to validate use cases and accelerate artificial intelligence adoption
- Translating customer feedback and real-world implementations into reusable platform features and product enhancements
- 8+ years’ experience in software engineering with 3+ years’ experience managing engineering teams
- Proven experience leading enterprise platform, cloud-native, or artificial intelligence–focused development teams
- Strong expertise in Python and C# development
- Deep experience designing and operating distributed cloud applications on Microsoft Azure
- Experience building or managing artificial intelligence, machine learning, generative AI, large language models, or workflow automation solutions
- Strong understanding of modern software architecture including APIs, microservices, event-driven systems, and enterprise integration patterns
- Demonstrated success driving artificial intelligence adoption and development practices within engineering organizations
- Strong leadership, communication, and stakeholder management skills with the ability to influence across teams and customers
- Experience building artificial intelligence agent frameworks, multi-agent systems, or orchestration platforms
- Experience integrating artificial intelligence with enterprise applications such as ERP systems or complex business platforms
- Hands-on experience with Azure AI Services, Azure OpenAI, Azure Kubernetes Service, Azure Functions, and Cosmos DB
- Knowledge of modern artificial intelligence frameworks including retrieval-augmented generation, vector databases, orchestration frameworks, and observability tools
- Familiarity with emerging artificial intelligence ecosystems and agentic architectures
- Experience scaling engineering teams and delivering highly available enterprise platforms
About Epicor
At Epicor, we’re truly a team. Join 5,000 talented professionals in creating a world of better business through data, AI, and cognitive ERP. We help businesses stay future-ready by connecting people, processes, and technology. From software engineers who command the latest AI technology to business development reps who help us seize new opportunities, the work we do matters. Together, Epicor employees are creating a more resilient global supply chain.
We’re Proactive, Proud, Partners.
Whatever your career journey, we’ll help you find the right path. Through our training courses, mentorship, and continuous support, you’ll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we’re the essential partners for the world’s most essential businesses—the hardworking companies who make, move, and sell the things the world needs.
Competitive Pay & Benefits
Health and Wellness: Comprehensive health and wellness benefits designed to support your overall well-being.
Internal Mobility: Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally.
Career Development: Free LinkedIn Learning licenses for everyone, along with our Mentoring Program to boost your personal development.
Inclusive Workplace: Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership.
Work-Life Balance: Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect.
Global Mobility: Comprehensive support for international relocations and permanent residency processes.
Equal Opportunities and Accommodations Statement
Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you—that’s who we’re interested in. If you have interest in this or any role- but your experience doesn’t match every qualification of the job description, that’s okay- consider applying regardless.
We are an equal-opportunity employer.
Range:
Minimum: $138,000 USD Maximum: $235,000 USDThe salary range provided reflects the national average for this job title and does not represent compensation specific to Epicor Software Corporation. Actual compensation will vary based on experience, qualifications, and market factors relevant to the position.
Recruiter:
Matthew BradySkills Required
- 8+ years experience in software engineering with 3+ years managing engineering teams
- Proven experience leading enterprise platform, cloud-native, or AI-focused development teams
- Strong expertise in Python development
- Strong expertise in C# development
- Deep experience designing and operating distributed cloud applications on Microsoft Azure
- Experience building or managing AI, machine learning, generative AI, large language models, or workflow automation solutions
- Strong understanding of APIs, microservices, event-driven systems, and enterprise integration patterns
- Strong leadership, communication, and stakeholder management skills
- Experience building AI agent frameworks, multi-agent systems, or orchestration platforms
- Experience integrating AI with enterprise applications such as ERP systems
- Hands-on experience with Azure AI Services, Azure OpenAI, AKS, Azure Functions, and Cosmos DB
- Knowledge of retrieval-augmented generation, vector databases, orchestration frameworks, and observability tools
- Experience scaling engineering teams and delivering highly available enterprise platforms
Epicor Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Epicor and has not been reviewed or approved by Epicor.
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Healthcare Strength — Health coverage (medical, dental, vision) is characterized as decent to solid, complemented by wellness resources. Company materials highlight health and wellness programming alongside core plans.
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Leave & Time Off Breadth — Flexible or unlimited PTO exists in U.S. roles, and the organization emphasizes taking time to recharge. When team norms support it, the flexibility is considered a meaningful perk.
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Retirement Support — A 401(k) with company match is available as part of the standard offering. The match level is generally viewed as modest but serviceable.
Epicor Insights
What We Do
We’re the Digital Brains of Our Customers’ Operations We help businesses stay future-ready with cognitive ERP that connects people, processes, and technology. From software engineers who command the latest AI technology to business development reps who help us seize new opportunities, the work we do matters. Together, Epicor employees are creating a more resilient global supply chain.
Why Work With Us
Our policies are built on mutual trust, support, and a commitment to maintaining a healthy work-life balance. That's why we encourage you to take the time off you need to rest, recharge, and reconnect.
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