Manager, Procurement

Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely. 

We are transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice.

We're seeking an experienced Procurement Manager to lead delivery of procurement across multiple key categories while supporting the build out of a scalable, data driven procurement function. This role combines category ownership, stakeholder partnership and operational leadership within a rapidly evolving procurement model. We are looking for someone to join our Procurement team out of one of our hub locations (Burnaby, Toronto or Calgary). All hub-based Clions are expected to be in the office for a minimum of twice per week on one of our Anchor Days.

Key Responsibilities

• Own end-to-end sourcing across all categories (e.g., SaaS, IT, Professional Services), including developing and executing category strategies aligned to business priorities; manage sourcing pipeline, track upcoming renewals, initiatives and cost saving opportunities to deliver measurable value through cost savings and avoidance, supported by clear reporting and KPIs. 

• Lead and develop a team of procurement professionals including setting priorities, coaching and performance management. 

• Lead negotiations for complex, enterprise level vendor agreements (including SaaS, Professional Services,  IT and service delivery) contracts and commercial terms. 

• Support procurement transformation initiatives including rollout of processes, workflows and operating model changes; drive adoption of centralized procurement intake and workflows, improving visibility, cycle times, and stakeholder experience.

• Partner with stakeholders to refine business requirements and challenge demand where appropriate to ensure cost-effective sourcing outcomes. 

• Manage supplier relationships, performance, and risk while identifying opportunities for consolidation and cost optimization.’

• Support resolution of vendor-related issues and escalations, coordinating with internal stakeholders and suppliers to drive timely outcomes. 

• Act a key user of procurement systems (i.e. Omnea, Coupa) supporting workflow execution, data accuracy and adoption. 

• Lead the advancement of procurement systems, automation and AI-enabled processes and operational controls while driving scalable processes across the procurement function. 

• Ensure adherence to procurement policies, approval processes, risk, legal and compliance requirements across all sourcing activities.
   

Requirements

• 5-7+ years of leadership experience in indirect procurement, strategic sourcing, or supplier management.

• Proven experience managing and developing a team including coaching, performance management and setting clear expectations. 

• Proven ability to lead sourcing initiatives with cross-functional stakeholders driving alignment and timely execution.

• Strong commercial acumen with experience negotiating complex vendor agreements and pricing models. 

• Strong judgement with ability to balance cost, risk, business priorities and appropriately challenge stakeholders to achieve optimal outcomes. 

• Experience managing supplier relationships through structured tools & resources. 

• High attention to detail with ability to identify and mitigate commercial contractual risks. 

• Ability to operate independently in a fast-paced, build and scale environment, managing multiple priorities with minimal oversight.

• Demonstrate a keen interest in improving your craft by using AI.
   

What you will find here:

Compensation is one of the main components of Clio’s Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture.
 

Some highlights of our Total Rewards program include:

• Competitive, equitable salary with top-tier health benefits, dental, and vision insurance 

• Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, Dublin, London, New York City and Sydney) to be in office min. twice per week. 

• Flexible time off policy, with an encouraged 20 days off per year.

• $2000 annual counseling benefit

• RRSP matching and RESP contribution 

• Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years

*Our salary bands are designed to reflect the range of skills and experience needed for the position and to allow room for growth at Clio. For experienced individuals, we typically hire at or around the midpoint of the band. The top portion of the salary band is reserved for employees who demonstrate sustained high performance and impact at Clio. Those who are new to the role may join below the midpoint and develop their skills over time. The final offer amount for this role will be dependent on geographical region, applicable experience, and skillset of the candidate.

Diversity, Inclusion, Belonging and Equity (DIBE) & Accessibility 

Our team shows up as their authentic selves, and are united by our mission. We are dedicated to diversity, equity and inclusion. We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from. We believe that different perspectives, skills, backgrounds, and experiences result in higher-performing teams and better innovation. We are committed to equal employment and we encourage candidates from all backgrounds to apply.

Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs.

Learn more about our culture at clio.com/careers

We're a Human and High Performing AI company, meaning we use artificial intelligence to improve all of our operations. In recruitment, AI helps us streamline the process for greater efficiency. However, we've built our systems to ensure that a human always reviews AI-generated output, and we never make automated hiring decisions.

Disclaimer: We only communicate with candidates through official @clio.com email addresses.