Manager, Process Support Engineer (M5)

Posted 14 Days Ago
Be an Early Applicant
Hiring Remotely in Hiroshima, JPN
Remote
Entry level
Artificial Intelligence • Semiconductor • Manufacturing
The Role
Manages multiple Process Support Engineer teams serving semiconductor customers. Responsibilities include understanding customer technology roadmaps, driving technology adoption, overseeing equipment installation, qualification, troubleshooting, repair, operational quality, customer training, PSE certification, demand planning, and financial forecasting. Acts as the liaison between customers and Applied Materials business units while resolving complex technical, operational, and organizational issues.
Summary Generated by Built In

Who We Are


Applied Materials is the global leader in materials science and engineering solutions that are at the foundation of virtually every new semiconductor chip and advanced display in the world. The equipment that we create and service is essential to advancing AI and accelerating the commercialization of next-generation semiconductor chips. Join us and push the boundaries of materials science and engineering in a company at the foundation of the electronics industry. The work we do together advances the world’s technology. 


What We Offer


Location:

Hiroshima,JPN

You’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company. Visit our Careers website to learn more. 

At Applied Materials, we care about the health and wellbeing of our employees. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits

Key Responsibilities

Engages with customers to understand customer roadmap, interpret the technology needs and identify opportunities for Applied engagement. 

Drives the adoption of new technology at the customer site.  Manages a team that works closely with customers to demonstrate and introduce new technologies at customer sites, through Demos, on site evaluations, Joint Development Programs and new tool qualifications. 

Serves as liaison between the customer and the Business Unit for assigned projects, ensuring clear understanding of customer issues and delivery of applicable solutions. 

Manage PSEs providing highly visible customer support through the performance of on-site installation, as well as any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems. 

Oversees team that checks and approves operational quality of system equipment. Team instructs customers in the operation and maintenance of the system.

Responsible for training and certification of PSEs into their areas of assigned responsibility

Responsible for demand planning and financial forecast of activity

Knowledge of 4 or more processes on 2 or more technologies.  Advanced integration knowledge

Functional Knowledge

  • Demonstrates comprehensive understanding of concepts and principles within own job family and knowledge of other related job families

Business Expertise

  • Applies in-depth understanding of how own discipline integrates within the segment/function 

Leadership

  • Manages multiple related teams, sets organizational priorities and allocates resources 

Problem Solving

  • Identifies and resolves complex technical, operational and organizational problems 

Impact

  • Impacts the business results of a team or area by supporting and funding of projects, products, services and/or technologies and developing policies and plans
  • Guided by business unit, department or sub-functional business plans

Interpersonal Skills

  • Influences others internally and externally, including senior management

Position requires understanding of Applied Materials global Standards of Business Conduct and compliance with these standards at all times. This includes demonstrating the highest level of ethical conduct reflecting Applied Materials' core values.

Additional Information

Time Type:

Full time

Employee Type:

Assignee / Regular

Travel:

Relocation Eligible:

No

Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.

Skills Required

  • Knowledge of four or more processes across two or more technologies
  • Advanced integration knowledge
  • Understanding of Applied Materials global Standards of Business Conduct and compliance requirements

Applied Materials Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Applied Materials and has not been reviewed or approved by Applied Materials.

  • Healthcare Strength Company materials emphasize comprehensive medical, dental, vision, mental health, and wellness programs for employees and families, with coverage beginning on day one in many cases. On-site or virtual care options at major campuses further reinforce the breadth of support.
  • Leave & Time Off Breadth Exempt employees are offered a Flexible Time Off program and U.S. teams observe 11 paid company holidays. These policies are consistently highlighted across official benefits summaries.
  • Equity Value & Accessibility An Employee Stock Purchase Plan is widely available and presented as a core part of the U.S. package, alongside equity grants in many roles. These ownership elements are positioned as meaningful contributors to total rewards.

Applied Materials Insights

Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
HQ: Santa Clara, CA
23,282 Employees
Year Founded: 1969

What We Do

Applied Materials is the leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. Our expertise in modifying materials at atomic levels and on an industrial scale enables customers to transform possibilities into reality. At Applied Materials, our innovations make possible a better future.

Similar Jobs

Drata Logo Drata

Solutions Architect

Security • Software • Cybersecurity • Automation
Remote
2 Locations
600 Employees
270K-318K Annually

Micron Technology Logo Micron Technology

Construction Controls Manager

Artificial Intelligence • Hardware • Information Technology • Machine Learning
Remote
Hiroshima, JPN
45000 Employees

Micron Technology Logo Micron Technology

Gas Engineer, Global Facilities & Construction North Asia

Artificial Intelligence • Hardware • Information Technology • Machine Learning
Remote
Hiroshima, JPN
45000 Employees

Micron Technology Logo Micron Technology

Advanced Technology Japan ATE PHOTO ENGINEER

Artificial Intelligence • Hardware • Information Technology • Machine Learning
Remote
Hiroshima, JPN
45000 Employees

Similar Companies Hiring

Kepler  Thumbnail
Artificial Intelligence • Fintech • Software
New York, New York
9 Employees
Onshore Thumbnail
Artificial Intelligence • Fintech • Software • Financial Services
New York, New York
60 Employees
Blee Thumbnail
Artificial Intelligence • Marketing Tech • Software • Productivity
US
15 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account