At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com
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Job Function:
Legal & ComplianceJob Sub Function:
Enterprise ComplianceJob Category:
ProfessionalAll Job Posting Locations:
Raynham, Massachusetts, United States of AmericaJob Description:
Johnson & Johnson announced plans to separate our Orthopaedics business to establish a standalone orthopaedics company, operating as DePuy Synthes. The process of the planned separation is anticipated to be completed within 18 to 24 months, subject to legal requirements, including consultation with works councils and other employee representative bodies, as may be required, regulatory approvals and other customary conditions and approvals. Should you accept this position, it is anticipated that, following conclusion of the transaction, you would be an employee of DePuy Synthes and your employment would be governed by DePuy Synthes employment processes, programs, policies, and benefit plans. In that case, details of any planned changes would be provided to you by DePuy Synthes at an appropriate time and subject to any necessary consultation processes.Job Overview
The Manager, Privacy Operations is responsible for leading operational activities for privacy and data protection compliance, including audits, monitoring, transparency reporting, responses to government inquiries, Data Subject Access Requests and other personal data remediation or data rights activities that are legally mandated or required under company policy. This role plays a critical part in managing the efficiency and reliability of privacy processes, resources, and technology to meet performance metrics and comply with legal and regulatory requirements.
Key Responsibilities
Support audits, inspections, and Privacy reviews or assessments by providing accurate data, documentation, and operational insights.
Lead and manage operational processes to ensure efficient, reliable, and compliant reporting, assessments, audits, incident responses, DSARs and other data requests or remediations.
Evaluate, recommend and manage software systems and other technology tools for Privacy function.
Monitor and analyze operational performance metrics, identify risks, trends, and improvement opportunities.
Drive continuous improvement initiatives focused on process optimization, cost control, and service delivery.
Qualifications
Education
Bachelor’s degree required, preferably in Operations Management, Data Sciences, Supply Chain, Business Administration, Computer Science or a related field.
Experience and Skills
Required
Typically requires at least 5 years of relevant experience in operations, information technology, compliance, quality, audit, or office, project or data management.
Demonstrated experience managing operational processes and driving performance improvements.
Facility with implementing software systems and experience as an administrator of software applications or as tech support for same.
Strong analytical, problem‑solving and presentation skills with the ability to interpret operational data and metrics.
Experience working cross‑functionally in a complex organization.
Preferred
Experience in medical device, medtech, healthcare, pharmaceutical or other industries subject to data protection or privacy laws.
Prior experience in a privacy, information systems or audit role in a global organization.
Familiarity with lean, continuous improvement, or operational excellence methodologies.
Experience supporting audits, quality systems, or compliance‑driven processes.
Experience managing budgets, forecasts, or resource planning.
Proficiency with operational reporting, dashboards, or enterprise systems (ERP).
Other
Language: English proficiency required.
Travel: Up to 10–15% domestic travel, as needed.
Certifications (preferred): Lean, Six Sigma, PMP, or equivalent operations‑related certifications.
For more information on how we support the whole health of our employees throughout their wellness, career and life journey, please visit www.careers.jnj.com.
Required Skills:
Preferred Skills:
Audit and Compliance Trends, Coaching, Compliance Management, Compliance Policies, Compliance Risk, Confidentiality, Consulting, Controls Compliance, Developing Others, Internal Auditing, Investigation Techniques, Legal Function, Legal Services, Policy Development, Process Improvements, Tactical Planning, Technical CredibilityThe anticipated base pay range for this position is :
$102,000.00 - $177,100.00Additional Description for Pay Transparency:
Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).This position is eligible to participate in the Company’s long-term incentive program.
Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits:
• Vacation –120 hours per calendar year
• Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year
• Holiday pay, including Floating Holidays –13 days per calendar year
• Work, Personal and Family Time - up to 40 hours per calendar year
• Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
• Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
• Caregiver Leave – 80 hours in a 52-week rolling period10 days
• Volunteer Leave – 32 hours per calendar year
• Military Spouse Time-Off – 80 hours per calendar year
For additional general information on Company benefits, please go to: - https://www.careers.jnj.com/employee-benefits
Skills Required
- Bachelor's degree in Operations Management, Data Sciences, Business Administration, or related field
- At least 5 years of relevant experience in operations or compliance
- Experience managing operational processes
- Facility with implementing software systems
- Strong analytical and presentation skills
- Experience in medical device or healthcare industry (preferred)
- Experience in privacy or audit role in a global organization (preferred)
- Familiarity with lean or operational excellence methodologies (preferred)
Johnson & Johnson Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Johnson & Johnson and has not been reviewed or approved by Johnson & Johnson.
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Healthcare Strength — Healthcare coverage is characterized as comprehensive across medical, dental, and vision, with added supports like onsite clinics, fitness centers, and Employee Assistance resources. Mental-health services and wellbeing reimbursements are also described as meaningful components of the overall package.
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Retirement Support — Retirement offerings are portrayed as a major differentiator, combining a 401(k) with employer matching and an employer-funded pension plan. Stock options and other long-term financial supports are also positioned as part of the broader rewards mix.
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Parental & Family Support — Family-related benefits are presented as notably strong, including paid parental leave for all new parents and additional leave types for caregiving and bereavement. Financial assistance for adoption, fertility treatment, and surrogacy is highlighted as a significant support.
Johnson & Johnson Insights
What We Do
Profound Change Requires Boldness. Johnson & Johnson is the largest and most broadly based healthcare company in the world. We’re producing life-changing breakthroughs every day, and have been for the last 130 years. The combination of new technologies and your expertise enables amazing things to happen. Teams from J&J’s consumer business are creating digital tools to help people track the health of their skin. Those working in medical devices are 3-D printing artificial joints personalized for each patient, while researchers in pharmaceuticals use AI to discover lifesaving drugs. Imagine what the rest of our team of 134,000 people at 260 companies in more than 60 countries across the world is accomplishing. We redefine what it means to be a big company in today’s world. Social Media Community Guidelines: http://www.jnj.com/social-media-community-guidelines
