Manager, Privacy Operations

Reposted Yesterday
Be an Early Applicant
Charlotte, NC
In-Office
104K-130K
Senior level
Healthtech
The Role
Lead privacy operations to support compliance initiatives across business lines, implementing technical controls and collaborating with legal teams. Oversee incident response and report on privacy performance and risks.
Summary Generated by Built In
AT A GLANCE

RVO Health is the world’s largest and fastest-growing digital health platform with over 1400 employees.  We have an opportunity for a Privacy Operations lead to join a dynamic, cutting-edge, and collaborative organization. Experience in the consumer-facing digital health space, healthcare technology industry, and/or ad-tech is strongly preferred. In this role, you will be a key member of our compliance team devoted to supporting our enterprise privacy initiatives and promoting privacy compliance across all business lines.     

Where You'll Be

To prioritize togetherness, culture, and accountability, RVO Health operates on an in-office work schedule. We expect employees to work from our South Charlotte office Tuesday, Wednesday and Thursday each week. You are welcome to work remotely Mondays and Fridays if you wish.

1101 Red Ventures Dr Fort Mill, SC 29707

What You’ll Do
  • Leverage Onetrust and Vanta to create and enhance operational processes that support regulatory compliance and data protection.
  • Collaborate with technology teams to design, implement, and monitor technical privacy controls to safeguard the processing of data, ensuring compliance with relevant data protection regulations, internal policies, state and federal privacy laws.  Examples include user consent mechanisms e.g. cookie banners, opt-in forms, privacy settings, and more.
  • Enhance the privacy posture of the organization by partnering with legal and privacy teams on privacy compliance initiatives, including privacy-by-design, data inventories, and developing mitigation strategies for identified risks.
  • Partner with Legal to develop and enforce privacy and compliance controls, policies, standards, and guidelines that align with regulatory requirements.
  • Act as the bridge between Legal, Privacy, technical teams, and the business to translate regulatory requirements into technical controls and strategies that developers can implement consistently.
  • Manage the incident response process for privacy and compliance issues, coordinating with internal teams for investigation and resolution.
  • Effectively report on privacy compliance performance, risks, and key performance indicators to key stakeholders, including executive leadership. 
  • Stay updated on global, federal, and state privacy laws and data protection regulations, assessing their impact on RVO Health products and services. 
What We’re Looking For
  • 5+ years of hands-on experience leading projects where privacy requirements were translated into tangible technical controls 
  • Past experience in a healthcare organization is a plus, and experience in a digital media organization or with ad tech is preferred.
  • Industry standard certification such as CCEP, CIPP or CIPM.
  • Understanding of relevant data protection laws such as GDPR, CCPA, HIPAA, and other industry-specific regulations related to health and advertising privacy to ensure compliance.
  • In-depth understanding of technical privacy controls and data protection techniques and frameworks. Specifically, this includes a familiarity with technical concepts such as data anonymization, pseudonymization, HIPAA de-identification methods, encryption, and coding/testing/debugging practices
  • Experience with Privacy tech, CMPs, and site scanners.  OneTrust experience required.
  • Experience in providing privacy guidance across multiple lines of business and partnering with engineering and data teams.
  • Proficiency in privacy-by-design principles.
  • Strong ability to communicate effectively and collaboratively with internal attorneys, cross-functional teams, senior leaders, and subject matter experts.
  • Strong project management and coordination skills with proven ability to meet deadlines, prioritize assignments and manage multiple projects.  Experience with project management tools like Asana and/or JIRA required.

Pursuant to various state Fair Pay Acts, below is a summary of compensation elements for this role at the company. The following benefits are provided by RVO Health, subject to eligibility requirements.

  • Starting Salary: $104,000 - $130,000* 
    *Note actual salary is based on geographic location, qualifications and experience
  • Access to a Free Udemy for Business subscription—thousands of hours of learning content on hundreds of different subjects at your fingertips
  • Health Insurance Coverage (medical, dental, and vision)
  • Life Insurance
  • Short and Long-Term Disability Insurance
  • Flexible Spending Accounts
  • Paid Time Off
  • Holiday Pay
  • 401(k) with match
  • Employee Assistance Program
  • Paid Parental Bonding Benefit Program
  • Pharmacy Benefits
  • Income Protection Plans
  • Pet Services Plans
  • Mental Health Support
  • Wellness Coaching
  • HSA- Health Savings Account
  • Commuter Benefits
  • Gym & Fitness Center Discount Program

Who We Are: 

Founded in 2022, RVO Health is a new healthcare platform of digital media brands, services and technologies focused on building relationships with people throughout their health & wellness journey. We meet people where they are in their personal health journeys and connect them with both the information and the care they need. RVO Health was created by joining teams from both Red Ventures and UnitedHealth Group’s Optum Health. Together we’re focused on delivering on our vision of a stronger and healthier world. 

RVO Health is comprised of Healthline Media (Healthline, Medical News Today, Psych Central, Greatist and Bezzy), Healthgrades, FindCare and PlateJoy; Optum Perks, Optum Store and the virtual coaching platforms Real Appeal, Wellness Coaching, and QuitForLife. 

We offer competitive salaries and a comprehensive benefits program for full-time employees, including medical, dental and vision coverage, paid time off, life insurance, disability coverage, employee assistance program, 401(k) plan and a paid parental leave program. 

RVO Health is an equal opportunity employer that does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or any other basis protected by law. Employment at RVO Health is based solely on a person's merit and qualifications.  

We are committed to providing equal employment opportunities to qualified individuals with disabilities. This includes providing reasonable accommodation where appropriate. Should you require a reasonable accommodation to apply or participate in the job application or interview process, please contact [email protected].

We do not provide visa sponsorship for this role at this time.

#LI-Hybrid

RVO Health Privacy Policy: https://rvohealth.com/legal/privacy

Top Skills

Asana
Coding
Data Anonymization
Debugging
Debugging Practices
Encryption
Hipaa De-Identification Methods
JIRA
Onetrust
Pseudonymization
Vanta
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The Company
HQ: Charlotte, North Carolina
1,689 Employees

What We Do

At RVO Health, our mission is to give people a better way to health & wellbeing. We own and operate the largest health & wellbeing platform in the US, helping nearly 100 million people a month seek information, find a doctor, save money, and take action around their health & wellbeing. Our portfolio of industry-leading websites, products and services touches every part of the health and wellness journey.

The Healthline Group portfolio (Healthline, Medical News Today, Psych Central, Greatist, and Bezzy) and the Healthgrades brand comprise the largest health information audience in the US. The Healthline Group connects millions of people daily to medically-backed information about thousands of health-related questions, products, and chronic conditions. Through Healthgrades, the largest marketplace for finding healthcare, we help half of Americans find and evaluate a doctor each year.

Through Optum Store, we sell thousands of FSA/HSA-eligible health and wellness products direct-to-consumer and connect health seekers to mental health, condition-based virtual care, and an online pharmacy. Through Optum Perks, we help millions of people save money through our prescription savings program. Millions of health seekers also use RVO Health’s virtual coaching programs each year to lose weight, stop smoking, and find better wellbeing.

Our portfolio includes education and advice, condition-based communities, access to healthcare, an ecommerce store of health products and services, prescription discounts and delivery, and more. We are making health easier to navigate, more accessible, and more affordable for everyone. Furthermore, all of our content, products, and services are medically-backed, so people can trust that they are getting accurate support for their health.

RVO Health is backed by Red Ventures and Optum, part of UnitedHealth Group. Select brands previously operated by Red Ventures and Optum are now independently operated by RVO Health.

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