Manager, Privacy and Compliance

Reposted 21 Days Ago
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Miami, FL
Hybrid
Senior level
eCommerce • Logistics • Software • Transportation • 3PL: Third Party Logistics
Flexport helps make global commerce so easy there will be more of it.
The Role
Lead and oversee privacy and data protection compliance programs, manage GDPR and US privacy laws compliance, advise teams, and conduct assessments.
Summary Generated by Built In
About Flexport: 

At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. 

The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.

Position Overview

We are seeking a Privacy and Compliance Manager to lead and oversee all aspects of our privacy and data protection compliance programs. This role is key to maintaining our global reputation for transparency, integrity, and security in handling customer and partner data.

The ideal candidate has deep experience with the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA/CPRA), and New York SHIELD Act, and will work cross-functionally with legal, engineering, product, and customer-facing teams.

Key Responsibilities
  • Serve as the designated privacy and security officer under GDPR and lead compliance initiatives for CCPA/CPRA, NY SHIELD Act, and other emerging privacy laws.
  • Own and maintain the company’s Record of Processing Activities (ROPA) and ensure its accuracy and availability.
  • Lead internal privacy impact assessments (PIAs) and data protection impact assessments (DPIAs).
  • Develop, maintain, and implement company-wide privacy policies, procedures, and training programs.
  • Oversee and guide contractual data privacy reviews, including Data Processing Agreements (DPAs), Standard Contractual Clauses (SCCs), and vendor privacy addenda.
  • Act as the primary point of contact for EU/EEA Supervisory Authorities, Data Subjects, and external auditors.
  • Monitor global legal and regulatory developments and proactively assess their impact on company operations.
  • Advise product and engineering teams on privacy-by-design and default principles in the development of new features.
  • Collaborate with the Information Security team to ensure alignment between privacy and cybersecurity protocols.
  • Lead or support the company’s response to data subject access requests (DSARs) and personal data breach incidents.
  • Assist with cross-border data transfer strategies, including adequacy assessments and transfer impact assessments.
Qualifications
  • 8–10 years of relevant experience in privacy, data protection, or regulatory compliance, with a strong track record in GDPR and U.S. state privacy laws.
  • Experience working with technology-driven companies or in SaaS, logistics, or supply chain sectors preferred.
  • Strong understanding of international data privacy frameworks, including GDPR, CCPA/CPRA, NY SHIELD Act, and evolving global laws.
  • CIPP/E, CIPP/US, CIPM, or other IAPP certifications strongly preferred.
  • Demonstrated experience leading privacy programs or audits within a high-growth or international company.
  • Excellent legal, business, and technical judgment, with strong stakeholder management skills.
  • Proactive, collaborative, and capable of working autonomously and across global teams.
  • Legal degree
Commitment to Equal Opportunity

At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.

Global Data Privacy Notice for Job Candidates and Applicants

Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at www.flexport.com/privacy for additional information.

Top Skills

Ccpa
Cpra
Data Processing Agreements
Data Protection Impact Assessments
Gdpr
Ny Shield Act
Privacy Impact Assessments
Standard Contractual Clauses
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The Company
HQ: San Francisco, CA
2,500 Employees
Year Founded: 2013

What We Do

Founded in 2013, we believe trade can move the human race forward. That’s why our mission at Flexport is to make global commerce so easy there will be more of it.

The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We’re shaping the future of a $8.6T industry with solutions powered by innovative technology and exceptional people

Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B worth of merchandise across 112 countries every year.

Why Work With Us

Global logistics is the circulatory system for the world economy. Our global team of entrepreneurs is empowered to make the important decisions, to advocate for what is right regardless of the bottom line, and to see their ideas tested in the laboratory of the real world. We are uniquely positioned to simplify trade and built to make it happen.

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