Manager - POD Design

Posted Yesterday
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Bengaluru, Bengaluru Urban, Karnataka, IND
In-Office
Senior level
eCommerce • Food • Logistics • On-Demand
The Role
Manage process improvement and re-engineering projects focused on operational excellence, productivity, quality, inventory management, and manpower efficiency. Apply lean methodologies, 5S, data analysis, automation, and structured project management to improve Instamart processes. Partner with product and business teams to design process and product flows, address root causes, improve data quality, and implement solutions that enhance operational performance and customer satisfaction.
Summary Generated by Built In
Company Description

About Swiggy Instamart:

Swiggy Instamart, is building the convenience grocery segment in India. We offer more than 40000 items to our customers within 10-15 mins. We are striving to augment our consumer promise of enabling unparalleled convenience by making grocery delivery instant and delightful. Instamart has been operating in 120+ cities across India and plan to expand to a few more soon. We have seen immense love from the customers till now and are excited to redefine how India shops.

    Job Description

    • To create, design, program manage delivery of process improvement projects with the objective of productivity and/or quality enhancement with lean methodology.

    • To ensure operational excellence through adherence to designed processes specifically in FnV unit of Instamart, inventory management and storage, 5S

    • To ensure high levels of data quality via analysis, action planning together with the business unit

    • To drive process improvement, process re-engineering, support the implementation of changed processes to improve the quality, productivity of operational processes + systems.

    • To support the analysis of operational procedures, assisting with documenting and producing solutions

    • To apply project management in compliance with lean methodologies to ensure controlled, structured implementations, as well as assisting in planning and execution of project tasks

    • To strive for productivity increases through automation, optimization of operational processes to ensure better quality and customer satisfaction

    • To find solutions, seek opportunities for the organization that will further operational and strategic goals.

    • Working closely with product teams to create process and product design flows for manpower efficiency improvement and better inventory management

    Qualifications

    Self-Driven: Demonstrated ownership, accountability, and proactive approach
    Data Analysis: Proficiency in understanding large databases and the relationships between
    various metrics
    Supply Chain Knowledge: Strong interest in supply chain management, analytical skills, and
    persistence in working with data to extract insights
    Critical Thinking: Ability to identify and address root causes of problems, both known and
    unknown
    Holistic Problem Solving: Consideration of all relevant factors before devising solutions.
    Stakeholder Management: Skilled in managing and influencing stakeholders, both with and
    without formal authority, to achieve maximum effectiveness
    Execution Excellence: Proven ability to execute tasks or projects with precision, enthusiasm, and
    diligence
    Adaptability: Quick learner of new tools and technologies
    Experience: Minimum of 5 years of experience in executing and implementing tasks in a fast-
    paced environment

    Additional Information

    "We are an equal opportunity employer, and all qualified applicants will receive consideration for
    employment without regards to race, color, religion, sex, disability status, or any other
    characteristic protected by the law"

    We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, disability status, or any other characteristic protected by the law.

    Skills Required

    • Demonstrated ownership, accountability, and proactive self-driven approach
    • Proficiency in understanding large databases and relationships between metrics
    • Strong interest in supply chain management and analytical skills
    • Ability to identify and address root causes using critical thinking
    • Holistic problem-solving ability considering relevant factors
    • Stakeholder management and influencing skills without formal authority
    • Proven execution excellence in tasks or projects
    • Adaptability and ability to learn new tools and technologies
    • Minimum 5 years of experience executing and implementing tasks in a fast-paced environment

    Swiggy Compensation & Benefits Highlights

    The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Swiggy and has not been reviewed or approved by Swiggy.

    • Equity Value & Accessibility Equity grants and recurring liquidity events are ongoing, and feedback suggests office employees value this as part of total compensation. These programs provide a meaningful wealth‑creation lever by India tech standards.
    • Parental & Family Support Gender‑neutral parental policies were expanded with extended leave, flexible/part‑time options, bonding leave, fertility/adoption support, and structured re‑entry. Feedback suggests these updates are viewed as progressive and supportive for caregiving.
    • Healthcare Strength Company‑paid accident insurance for delivery partners includes hospitalization and OPD cover with extensions to family members. This safety net is notable within the gig‑economy context.

    Swiggy Insights

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    The Company
    HQ: Bengaluru, Karnataka
    5,000 Employees
    Year Founded: 2014

    What We Do

    Swiggy is India’s leading on-demand delivery platform with a tech-first approach to logistics and a solution-first approach to consumer demands. With a presence in 500 cities across India, partnerships with hundreds of thousands of restaurants, an employee base of over 5000, a 2 lakh+ strong independent fleet of Delivery Executives, we deliver unparalleled convenience driven by continuous innovation. Built on the back of robust ML technology and fuelled by terabytes of data processed every day, Swiggy offers a fast, seamless and reliable delivery experience for millions of customers across India. From starting out as a hyperlocal food delivery service in 2014, to becoming a logistics hub of excellence today, our capabilities result not only in lightning-fast delivery for customers, but also in a productive and fulfilling experience for our employees. With Swiggy’s New Supply and the recent launches of Swiggy Instamart, Swiggy Genie, and Guiltfree, we are consistently making waves in the market, while continually growing the opportunities we offer our people. *We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, disability status, or any other characteristic protected by the law.

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