Director, Process & Tools, PMO

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Foster City, CA
In-Office
261K-372K Annually
Artificial Intelligence • Machine Learning • Robotics • Software • Transportation • Design • Manufacturing
Zoox is an autonomous mobility company that’s created a purpose-built robotaxi to give the world a better way to ride.
The Role
The Program Management Office (PMO) at Zoox is responsible for driving cross-functional program planning and execution at the highest level. We partner with leaders across the company in vehicle development, system design, software engineering, manufacturing, fleet operations, and business functions to develop and deliver major corporate milestones.

Our program managers contribute to the end-to-end success of technical, integrated product milestones involving both of our vehicle platforms: the Toyota Highlander test fleet and Zoox’s purpose-built robotaxi. PMO has teams focusing on AI & Autonomy, Robot Platform Development, Milestone End to End execution, Testing & Performance, and Service/Product readiness. All roles are deeply cross-functional, collaborative, and interdisciplinary.

The Director, Processes & Tools in PMO will work closely with the VP of Program Management and PMO leadership team to build and scale processes at Zoox, implement tooling and automation, and ensure that we are building the foundational elements upon which Zoox can scale. This will provide visibility to TPMs and other cross-functional teams, allowing them to track progress towards program milestones and identify critical issues sooner.

In this role, you will:

  • Lead strategic planning and execution across quarterly cycles, guiding teams to finalize goals and deliver trackable product & service milestones
  • Translate top-down corporate strategy into detailed product roadmaps, timelines, and deliverables, in partnership with leaders across Zoox
  • Build and scale Zoox-wide program management processes and tools (including: change request processes, Jira dashboards, issue burn-down charts), which will enable 180+ TPMs & PMs to highlight, track, and drive issue resolution for their domains
  • Drive resource management in alignment with Finance, helping cross-functional teams define and track resource requirements
  • Develop and refine existing issue management processes to run R&D activities and live operations

Qualifications

  • BS or MS degree in an engineering discipline or equivalent experience
  • 15+ years of experience in engineering, program management, or management consulting with a focus on process rollouts and product launches 
  • Success in driving complex SW/HW integration processes and optimizations, and leading complex cross-functional programs end to end
  • Proficiency in tools or processes required to manage complex projects (i.e. Gantt charts, risk matrices, Smartsheet, JIRA, etc.)
  • Excellent written, presentation and verbal communication skills are a must, ability to create visualizations of KPIs and program risks

Bonus Qualifications

  • PMP or equivalent
  • Experience with autonomous vehicles, test platforms, simulation, and/or automotive or aerospace processes is highly desired
  • Experience with developing and scaling strategy, processes, plans, procedures, reporting and handling escalations
  • Experience building strong working relationships with leaders and executives
  • Experience creating new processes from scratch

About Zoox
Zoox is developing the first ground-up, fully autonomous vehicle fleet and the supporting ecosystem required to bring this technology to market. Sitting at the intersection of robotics, machine learning, and design, Zoox aims to provide the next generation of mobility-as-a-service in urban environments. We’re looking for top talent that shares our passion and wants to be part of a fast-moving and highly execution-oriented team.

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Accommodations
If you need an accommodation to participate in the application or interview process please reach out to [email protected] or your assigned recruiter.

A Final Note:
You do not need to match every listed expectation to apply for this position. Here at Zoox, we know that diverse perspectives foster the innovation we need to be successful, and we are committed to building a team that encompasses a variety of backgrounds, experiences, and skills.

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The Company
HQ: Foster City, CA
2,900 Employees
Year Founded: 2014

What We Do

Zoox is an autonomous mobility company that was founded to provide a safer, cleaner, and more enjoyable future on the road. To achieve that goal, the company has spent the past 10 years creating a purpose-built robotaxi that gives the world a better way to ride.

Why Work With Us

At Zoox, we are working to solve one of the greatest technological challenges of our generation.
From the beginning, we have been focused on our goal of reimagining transportation from the ground up. We are a mission-driven community of innovators working together to create a safer, cleaner, and more enjoyable future on the road.

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