The Manager, PLM Operations, is a high-impact role that balances strategic leadership, operational execution, and people development. This position develops key partnerships across Engineering, Quality, Regulatory, Supply Chain, and Commercial departments to enable excellence throughout the product lifecycle. Success in this role looks like a motivated team with clear ownership and predictable delivery, resulting in high PLM-stakeholder satisfaction. The ideal candidate has strong negotiating and influencing skills, the ability to handle multiple tasks in parallel, and communicate effectively across all levels of the organization.
Responsibilities:
Lead team of Change Analysts supporting New Product Introduction and Sustaining Operations at multiple sites. Align business demand with team capacity.
Set clear performance expectations and champion employee development.
Acts as subject matter expert (SME) of PLM process requirements; define and apply best practices.
Lead global alignment discussions on strategy and requirements.
Trend, analyze, and report on change management data in order to improve product and process; develop recommendations based on data analysis.
Lead initiatives to reduce aging changes, improve throughput, and eliminate recurring process pain points.
Requirements:
Bachelor’s Degree in an engineering or scientific discipline
Typically requires 8+ years of relevant experience in engineering or similar with hands‑on understanding of PLM systems (e.g., Teamcenter or similar) and product lifecycle processes.
Strongly preferred: 1-3 years of management experience
Consistent track record of collaboration, including the ability to work with cross-functional teams across complex ecosystems with an enterprise mindset
Proven people‑management skills, including coaching, performance management, and conflict resolution.
Ability to navigate and influence across all levels of an organization, translating strategic vision into tangible outcomes
Experience applying quality regulation standards (e.g. 21CFR820, ISO 13485, ISO 14971, IVDD)
Strong understanding of manufacturing methods & terminology.
Knowledge of Lean Tools and Root Cause Analysis methodologies.
Proficient in process mapping with demonstrated track-record of driving solutions through continuous improvement culture and project management.
Occasional travel, night and/or weekend work may be required to support 24-hour global manufacturing operation.
We are a company deeply rooted in belonging, promoting an inclusive environment where employees feel valued and empowered to contribute to our mission. Built on a strong foundation, Illumina has always prioritized openness, collaboration, and seeking alternative perspectives to propel innovation in genomics. We are proud to confirm a zero-net gap in pay, regardless of gender, ethnicity, or race. We also have several Employee Resource Groups (ERG) that deliver career development experiences, increase cultural awareness, and offer opportunities to engage in social responsibility. We are proud to be an equal opportunity employer committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, citizenship status, and genetic information. Illumina conducts background checks on applicants for whom a conditional offer of employment has been made. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable local, state, and federal laws. Background check results may potentially result in the withdrawal of a conditional offer of employment. The background check process and any decisions made as a result shall be made in accordance with all applicable local, state, and federal laws. Illumina prohibits the use of generative artificial intelligence (AI) in the application and interview process. If you require accommodation to complete the application or interview process, please contact [email protected]. To learn more, visit: https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf. The position will be posted until a final candidate is selected or the requisition has a sufficient number of qualified applicants. This role is not eligible for visa sponsorship.
Skills Required
- Bachelor's Degree in an engineering or scientific discipline
- 8+ years of relevant experience in engineering or similar
- 1-3 years of management experience
- Experience with PLM systems (e.g. Teamcenter or similar)
- Experience applying quality regulation standards (e.g. 21CFR820, ISO 13485)
- Proficient in process mapping and continuous improvement
Illumina Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Illumina and has not been reviewed or approved by Illumina.
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Healthcare Strength — Health coverage includes comprehensive medical (HMO/PPO), dental, vision, mental health, life, and disability insurance with options such as FSAs/HSAs and wellness resources. Offerings are described as robust across regions with customization in certain locations.
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Leave & Time Off Breadth — Time-off programs include flexible schedules and remote work, PTO or flexible time off, paid holidays and sick leave, and volunteer time. Company-wide shutdowns during summer and winter add additional paid time away.
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Parental & Family Support — Family-focused programs include fertility assistance, adoption assistance, and reproductive health support alongside family medical leave. Paid parental leave is provided, with specifics varying by country and employment status.
Illumina Insights
What We Do
Illumina is an innovative technology and revolutionary assays aiming the analyze genetic variation and function.
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