Manager - Pharmacy Process and Performance - Clin Prgm Cnslt - Remote in US

Posted 5 Days Ago
Be an Early Applicant
Hiring Remotely in Eden Prairie, MN, USA
In-Office or Remote
92K-164K Annually
Senior level
Artificial Intelligence • Big Data • Healthtech • Information Technology • Machine Learning • Software • Analytics
The Role
Lead execution of pharmacy strategic priorities by managing projects, tracking milestones, risks, and KPIs; coordinate cross-functional workstreams; produce executive-ready presentations and reports; support leadership cadences; analyze performance trends and recommend process improvements using technology and automation.
Summary Generated by Built In
Requisition Number: 2370323
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
This role serves as a key execution partner for Pharmacy leadership, helping translate strategic priorities into actionable plans, measurable outcomes, and executive-ready deliverables. The individual will drive assigned initiatives, coordinate cross-functional workstreams, support leadership operating cadences, and provide the program management, analytical, and operational discipline needed to advance Pharmacy priorities. The role blends business operations, performance management, program management, executive communications, and process improvement in a fast-paced, highly matrixed environment.
You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.
For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.
Primary Responsibilities:
  • Support execution of Pharmacy strategic priorities through project planning, milestone tracking, risk management, and progress reporting
  • Manage initiative trackers, action logs, dashboards, and performance reporting to provide visibility into progress, risks, dependencies, and outcomes
  • Coordinate cross-functional efforts across clinical, operational, affordability, finance, analytics, and enterprise stakeholders to ensure alignment and forward progress
  • Develop executive-ready presentations, decision memos, briefing materials, and leadership updates that translate complex information into concise, actionable insights
  • Support weekly, monthly, and quarterly leadership operating cadences through meeting preparation, documentation, follow-up tracking, and performance reviews
  • Conduct analyses to identify performance trends, operational opportunities, execution barriers, and areas requiring leadership attention
  • Develop and maintain KPI reporting, scorecards, dashboards, and other tools that support performance management and decision making
  • Identify opportunities to improve processes, standardize workflows, and increase organizational efficiency through effective use of technology, automation, and AI-enabled productivity tools

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
  • 5+ years of experience in program management, business operations, consulting, strategy, healthcare operations, or a related field
  • Experience developing executive-level presentations, reports, and decision-support materials
  • Proficiency with Microsoft 365 tools, reporting, dashboards, and productivity technologies
  • Demonstrated success managing complex cross-functional initiatives in a matrixed environment
  • Proven solid analytical, organizational, and project management skills
  • Proven excellent written and verbal communication skills
  • Proven ability to influence stakeholders and drive results without direct authority

Preferred Qualifications:
  • Experience in pharmacy, clinical operations, value-based care, affordability initiatives, or healthcare operations
  • Experience supporting executive leaders and leadership operating routines
  • Experience with KPI development, performance reporting, and business analytics
  • Demonstrated use of AI and automation tools to improve efficiency, quality, and throughput

Core Competencies:
  • Execution Excellence
  • Program & Project Management
  • Business Operations
  • Performance Management & Analytics
  • Executive Communication
  • Cross-Functional Collaboration
  • Structured Problem Solving
  • Continuous Improvement
  • Technology & AI Enablement

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $91,700 - $163,700 annually based on full-time employment. We comply with all minimum wage laws as applicable.
Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

Skills Required

  • 5+ years of experience in program management, business operations, consulting, strategy, healthcare operations, or a related field
  • Experience developing executive-level presentations, reports, and decision-support materials
  • Proficiency with Microsoft 365 tools, reporting, dashboards, and productivity technologies
  • Demonstrated success managing complex cross-functional initiatives in a matrixed environment
  • Proven analytical, organizational, and project management skills
  • Excellent written and verbal communication skills
  • Ability to influence stakeholders and drive results without direct authority
  • Experience in pharmacy, clinical operations, value-based care, affordability initiatives, or healthcare operations
  • Experience supporting executive leaders and leadership operating routines
  • Experience with KPI development, performance reporting, and business analytics
  • Demonstrated use of AI and automation tools to improve efficiency, quality, and throughput

What the Team is Saying

Optum Compensation & Benefits Highlights

  • Leave & Time Off Breadth PTO accrues each pay period with eight paid U.S. holidays plus a floating holiday, and generous time away is consistently emphasized. This breadth supports planned and unplanned time off beyond standard vacation days.
  • Parental & Family Support Six weeks of paid parental leave, up to two weeks of paid caregiver leave, Bright Horizons back‑up care, and adoption assistance signal strong family-oriented support. EAP access with counseling sessions further extends help to employees and their households.
  • Wellbeing & Lifestyle Benefits Company‑paid short‑ and long‑term disability, Calm app membership, tuition reimbursement, commuter and FSA accounts, and broad employee discounts expand everyday wellbeing resources. Free or low‑cost virtual visits complement these lifestyle supports.

Optum Insights

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The Company
HQ: Eden Prairie, MN
160,000 Employees
Year Founded: 2011

What We Do

Optum, part of the UnitedHealth Group family of businesses, is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. At Optum, we support your well-being with an understanding team, extensive benefits and rewarding opportunities. By joining us, you’ll have the resources to drive system transformation while we help you take care of your future. We recognize the power of connection to drive change, improve efficiency and make a difference in health care. Join a team where your skills and ideas can make an impact and where collaboration is key to creating technology that produces healthier outcomes.

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Optum Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Optum has three workplace models that balance the needs of the business and the responsibilities of each role. These models, core on‑site (5 days/week), hybrid (4 days/week) and telecommute or fully remote, vary by country, role and location.

Typical time on-site: Not Specified
HQEden Prairie, MN
Metro Manila, Philippines
Cebu, Philippines
Davao, Philippines
Ann Arbor, MI
Atlanta, GA
Baltimore, MD
Bengaluru, India
Chennai, India
Dallas, TX
Detroit, MI
Dublin, Ireland
Hartford, CT
Houston, TX
Hyderabad, India
Jacksonville, FL
Las Vegas, NV
Letterkenny, Ireland
Louisville, KY
Madison, WI
Minneapolis, MN
Nashville, TN
New Delhi, India
Philadelphia, PA
Phoenix, AZ
Pune, India
Raleigh, NC
San Diego, CA
Washington, DC
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