Phare OS is transforming healthcare financial performance through an AI-driven platform that helps providers focus on delivering exceptional care. Serving many of the largest hospital systems in the U.S., Phare OS is the AI platform layer delivering measurable results across revenue cycle workflows.
The Manager, Phare OS Implementation leads day-to-day execution of client data onboarding, technical implementation, and early stabilization for Phare OS solutions. This role is initially focused on Phare Audit - our gateway product - with expansion across the full Phare OS suite as the portfolio grows. You will operate as the connective tissue between clients, product, engineering, commercial, and data teams to deliver high-quality, repeatable implementations at scale.
What you'll do:
- Own implementation delivery from SOW through Go-Live and early stabilization - driving timeliness, data quality, and technical readiness.
- Lead data & technical onboarding: manage data acquisition, ingestion, validation, and configuration; serve as the primary technical partner to client IT and data teams.
- Build the playbook: design, refine, and document repeatable implementation processes and artifacts.
- Partner cross-functionally with Commercial, Product, Engineering, and Data Platform / CTDE teams to align technical delivery with operational adoption.
- Report up to senior leadership on implementation health, risks, and outcomes.
Required qualifications:
- 5–7+ years in healthcare technology implementations or data operations.
- Deep healthcare domain experience, including working in HIPAA environments.
- Exposure to HL7, FHIR, and SFTP integrations - able to speak the language with clients and engineering (build experience not required).
- Proven ability to navigate ambiguity and operate independently in a fast-paced, evolving environment.
- Excellent written and verbal communication; strong client-facing presence.
- Willingness to travel 10–20%, including 3–5 days onsite in NYC within the first
30 days.
Nice to have:
- 2+ years of people management, mentoring, or player-coach experience (direct reports not required).
- Hands-on SQL and data analysis experience.
- Revenue Cycle Management (RCM) background.
- Experience with AI-driven or SaaS platform implementations.
- PMP or similar project management certification.
What success looks like:
- First 30 days: Intensive onboarding - shadow live client implementations, meet key cross-functional partners (Commercial, Product, Engineering, Data Platform, CTDE), review the internal knowledge base and onboarding materials, and spend 3–5 days onsite in NYC with the hiring manager.
- By 90 days: Independently leading Phare Audit client implementations end-to-end, driving measurable value, and contributing to the implementation playbook.
Why this role:
- Fast growth, high-impact work on products that can reshape the market.
- Directly shape the implementation function for Phare OS from the ground up.
- Highly collaborative, low-micromanagement culture with strong executive visibility.
The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.
Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a competitive benefits package.
R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.
If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance.
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Skills Required
- 5-7+ years in healthcare technology implementations or data operations.
- Deep healthcare domain experience, including working in HIPAA environments.
- Exposure to HL7, FHIR, and SFTP integrations (ability to speak with clients and engineering).
- Proven ability to navigate ambiguity and operate independently in a fast-paced environment.
- Excellent written and verbal communication; strong client-facing presence.
- Willingness to travel 10-20%, including 3-5 days onsite in NYC within the first 30 days.
- 2+ years of people management, mentoring, or player-coach experience.
- Hands-on SQL and data analysis experience.
- Revenue Cycle Management (RCM) background.
- Experience with AI-driven or SaaS platform implementations.
- PMP or similar project management certification.
R1 RCM Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about R1 RCM and has not been reviewed or approved by R1 RCM.
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Leave & Time Off Breadth — Flexible or unlimited PTO, paid holidays/vacation, and paid volunteer time are highlighted, supporting work-life balance in many roles. Time-off usability is described as workable in many teams, especially in exempt roles.
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Flexible Benefits — Remote work options and flexible schedules are available for many positions, offering convenience and adaptability depending on role and location. Work-from-home eligibility varies by position but is called out as a valued option.
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Career-Linked Recognition & Rewards — Recognition programs such as R1 Stars are implemented to boost engagement and morale. Feedback suggests these programs help reduce turnover and provide acknowledgment beyond base pay.
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What We Do
R1 is a leading provider of technology-driven solutions that transform the patient experience and financial performance of healthcare providers R1’s proven and scalable operating models seamlessly complement a healthcare organization’s infrastructure, quickly driving sustainable improvements to net patient revenue and cash flows while reducing operating costs and enhancing the patient experience.
