Join the Ritz-Carlton Yacht Collection: Where Every Voyage is a Symphony of Luxury
Embark on an extraordinary journey with the Ritz-Carlton Yacht Collection, an exquisite extension of the renowned Ritz-Carlton brand, dedicated to redefining ultra-luxury hospitality at sea. As a "Lady or Gentleman" of our esteemed team, you'll be entrusted with the art of delivering the impeccable "Gold Standards" that have made the Ritz-Carlton an epitome of excellence across the globe.
The Essence of Excellence: The Gold Standards
The Gold Standards are the bedrock of the Ritz-Carlton experience, setting us apart in the industry and establishing a legacy of unparalleled service. These standards embody the values and culture that define our brand, and serve as the compass guiding our every endeavor.
The Employee Promise
At The Ritz-Carlton, our Ladies and Gentlemen are the most important resource in our service commitment to our guests. By applying the principles of trust, honesty, respect, integrity and commitment, we nurture and maximize talent to the benefit of each individual and the company. The Ritz-Carlton fosters a work environment where diversity is valued, quality of life is enhanced, individual aspirations are fulfilled, and the Ritz-Carlton Mystique is strengthened.
Join us on a journey where every day is a testament to the highest standard of luxury and service. Apply now and be part of an unparalleled legacy in hospitality.
Job Summary
The Manager, Digital Media Marketing will help drive our digital paid media initiatives and support brand awareness, acquisition, and retargeting across all digital channels. In this role, you will assist with agency management, audit and track paid media campaign performance, identify opportunities and trends, and unlock marketing ROI across the entire marketing funnel. You'll work collaboratively across our marketing organization to translate complex metrics into actionable insights, guiding campaign optimizations and growth strategies. This role will focus on optimizing media investments, delivering data-driven insights, and managing relationships with external partners to maximize campaign performance.
Essential Functions
- Media Strategy & Execution: Assist in developing and executing media plans across multiple channels including Paid Search, Social, Display, Programmatic TV, Digital OOH, and more.
- Campaign Management: Oversee the creation, execution, optimization, and reporting of comprehensive media plans, ensuring campaigns meet acquisition and engagement goals.
- Audience Targeting: Build and refine audience segmentation strategies leveraging first-party, third-party, and in-market data.
- Cross-Functional Collaboration: Partner with teams across Growth, Digital
Experience, Creative, Email Marketing, Partnerships, and Analytics to create integrated marketing initiatives. - Performance & Reporting: Track, analyze, and report on channel performance (e.g., SEM, display, social), synthesizing data into actionable insights to inform strategy.
- Analytics Reporting: Develop and present detailed analytics reports to senior
leadership, focusing on media performance, ROI, and optimization opportunities, and provide recommendations based on findings. - Agency & Partner Management: Manage external agencies, RFPs, and establish strong relationships with key tech and media partners.
- Optimization & Experimentation: Lead in-market testing and experimentation, applying data insights to optimize campaigns and drive continuous improvement.
- Tech & Data Integration: Work with IT and MarTech teams to implement advertising technologies such as ad servers, attribution platforms, and DMP/CDP systems.
- Competitive Analysis: Monitor industry trends and conduct competitive analysis to inform media investment strategies.
Skills & Experience
- 5+ years of experience in a performance or growth marketing role with a strong track record of managing and optimizing digital paid media campaigns
- Previous experience in digital marketing & paid media, with preferably 5+ years in hospitality/ travel and leisure
- You have created landing pages, SEO optimizations, social media, and display campaigns
- Experience optimizing landing pages for optimal conversion and engagement
- Proficiency in data analysis, with experience using analytics tools and reporting to inform decision-making
- Familiarity with ad servers, DSPs, DMPs/CDPs, and performance tracking tools. Experience with platforms like Google Ads, Salesforce Marketing Cloud, and Facebook Ads is a plus
- Ability to manage multiple projects and meet tight deadlines, with strong organizational skills
- Excellent written and verbal communication skills; able to present insights to various stakeholders.
- Functional knowledge of Google Analytics 4 is desired
- Tableau Experience highly desired
- Experience in Adobe Analytics a plus
The Ritz-Carlton Yacht Collection is an Equal opportunity, inclusive employer and will consider all applicants for employment with the Company on the basis of merit, competence and qualifications without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, or any other category protected by federal, state, or local law.
Top Skills
What We Do
Designed to combine the luxury lifestyle of The Ritz-Carlton® and the casual freedom of a yachting vacation, The Ritz-Carlton Yacht Collection will offer voyages on three custom-built yachts. Calling on unique and distinguished destinations alike, most voyages range from seven to ten nights, offering many overnight calls and uniquely curated experiences ashore. Each yacht will feature 149 suites, each with its own private terrace, and accommodate up to 298 guests in a relaxed, casually elegant atmosphere. As with The Ritz-Carlton® on land, each yacht will feature personalized service, elevated dining and luxury amenities. The yachts are also available for private charter.
