Manager, People Transformation and Change (12 Month FTC)

Posted Yesterday
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Southampton, Hampshire, England, GBR
Hybrid
Entry level
Transportation • Travel • Hospitality
The Role
Leads People transformation and change initiatives, partnering with senior stakeholders to modernize colleague experiences and support organizational development. The role designs change strategies, manages resistance, drives adoption, and delivers sustainable outcomes across the business. It also uses data, insight, and stakeholder feedback to improve decisions and transformation results, with HR systems, People technology, and large-scale transformation experience considered advantageous.
Summary Generated by Built In

In our pursuit of excellence within our People department here at Carnival UK, we're seeking individuals who bring a wealth of People knowledge and qualifications to the table for our Manager, People Transformation and Change position. At our core, we believe in the strength of a diverse and skilled team to drive our business forward. Your skills and qualifications are valuable to us.

Carnival UK are a leading name in the holiday sector, dedicated to delivering unforgettable holiday happiness to our guests. Our success is built on a foundation of diverse talents and perspectives, and we believe in fostering an inclusive environment where everyone can thrive.

In our continuous journey of growth and innovation at Carnival UK, we are seeking a Manager, People Transformation and Change to bring fresh insights and expertise to our People department.

Role Overview

Our Organisational Development team plays a pivotal role in shaping how Carnival UK evolves, improves and delivers meaningful change for colleagues across the business. This is a unique opportunity to influence major People transformation initiatives, helping to create exceptional colleague experiences that support our purpose of delivering unforgettable holiday happiness.

This pivotal role will involve:

  • Leading high-profile People transformation and change initiatives that modernise how our colleagues work, learn and grow.

  • Partnering with senior leaders to shape business problems, define solutions and deliver sustainable change outcomes.

  • Designing impactful change strategies that focus on colleague experience, engagement, adoption and long-term success.

  • Using data, insight and stakeholder feedback to challenge thinking, influence decisions and continually improve outcomes. 

  •  

This role is positioned at CUK07 level within our organisation and is available on a full-time, 12-month fixed-term basis. We offer hybrid work including up to two days from home.

What You'll Bring

Your unique background and skills are what will make you stand out. We're looking for:

  • Demonstrable experience delivering change management within a People, HR or organisational development environment. This is an essential requirement for the role.

  • Proven ability to lead complex transformation initiatives, balancing strategic thinking with hands-on delivery.

  • Experience influencing senior stakeholders, managing resistance and guiding organisations through periods of change.

  • Experience implementing HR systems, People technology or business-wide transformation programmes is highly desirable. 
     

About You: The Ideal Candidate

You are more than just your CV. You're someone who brings:

  • A passion for people and a genuine interest in the human side of organisational change.

  • Outstanding relationship-building skills and the ability to influence across all levels of the business.

  • Curiosity, resilience and a growth mindset, with the confidence to navigate ambiguity and challenge constructively.

  • The ability to translate complex ideas into practical actions that create lasting impact. 
     

Application Guidance

Diversity is our strength, and we encourage applications from those with varied experiences, whether you meet every listed requirement or not. If you're passionate about People and looking for an opportunity to grow, we'd love to hear from you.

We're particularly interested in hearing from candidates with experience in maritime, fleet, cruise, travel or hospitality environments. Exposure to large-scale operational businesses or complex stakeholder landscapes would be highly advantageous.

Why Join Us?

Working with us means more than just a role in the People team. It's about being part of a team that values well-being and personal growth.

Read our employee experience guide to learn more about life as a Carnival UK colleague here.

Here's what we offer:

  • Employee Discounted Cruising plus Friends and Family offers

  • Annual bonus

  • Extensive learning and development opportunities

  • Minimum 25 days leave, bank holiday allowance and holiday trading scheme

  • Company paid Health Cash Plan and health assessment

  • Contributory Defined Contribution Pension scheme

  • Employee Assistance and Wellbeing programmes

  • In-house Occupational Health help and access to digital GP

  • Employee Shares Plan

  • Life Assurance

  • Employee-led networks

  • Recognition scheme with prizes and awards

  • Electric Car and Cycle to Work schemes

  • Discounted retail and leisure via discounts portal

  • Regular office events including live entertainment, lifestyle events and charity partner fundraisers

  • Onsite restaurant offering a range of healthy cooked and grab-and-go meals

  • A friendly welcome with help settling in 
     

Take the next step

If you're excited by the opportunity to shape how a world-class travel business evolves, influence enterprise-wide People transformation and play a key role in creating exceptional colleague experiences, we'd love to hear from you.

Due to the popularity of our roles and our commitment to finding the best talent, we may close applications earlier than advertised. Don't miss out on this opportunity to join a team dedicated to creating unforgettable holiday happiness. Apply today to start your journey with us.

Recruitment Journey

For more information on your recruitment journey, please visit our Candidate Journey Map.

#LI-Hybrid

#CUK

#Job Functions: Human Resources; Project Management; Strategy / Planning

#LI-JT1

 

About Us
Holidays are one of life’s greatest pleasures. Having the chance to relax, escape and explore is a magical thing. And there is no better holiday than a cruise.

No one knows cruising like Carnival UK, where talented people from across the globe come together to create unforgettable holiday happiness. As part of the world’s largest holiday travel and leisure company, we take enormous pride in bringing to life two of the most iconic brands from Britain’s rich seafaring heritage, P&O Cruises and Cunard. Collectively they have been delivering unbridled joy, boundless adventure and lifelong memories to millions of people for over 350 years. And in a multi-million pound global holiday market, where cruising has barely scratched the surface, we have the opportunity to do that for many, many more people.

Our diverse yet tight knit teams share high standards, heartfelt values and passion for our purpose. Our Culture Essentials describe the expectations we have for ourselves and of each other, in building a culture that supports safe, sustainable, compliant operations and celebrates diversity, equity and inclusion.

It’s through the successful delivery of these extraordinary travel experiences for our target markets and our distinctive culture, that we hope to become Travel’s Employer of Choice.

Skills Required

  • Demonstrable experience delivering change management within a People, HR, or organisational development environment
  • Proven ability to lead complex transformation initiatives, balancing strategic thinking with hands-on delivery
  • Experience influencing senior stakeholders, managing resistance, and guiding organisations through change
  • Experience implementing HR systems, People technology, or business-wide transformation programmes

Holland America Group Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Holland America Group and has not been reviewed or approved by Holland America Group.

  • Wellbeing & Lifestyle Benefits — Travel privileges, cruise discounts, and company-paid travel stand out as distinctive perks that add meaningful value, especially for those who enjoy cruising and international work. Paid training, tuition assistance, and development support further strengthen the overall package for many shoreside roles.
  • Healthcare Strength — Health coverage is presented as part of a solid, comprehensive package for eligible full-time employees, with onboard medical care available for shipboard staff. Despite role-based variations, healthcare benefits remain a core component of total rewards.
  • Retirement Support — A 401(k) plan and, in some roles, an employee stock-purchase plan provide structured retirement savings opportunities. These programs contribute to a competitive offering for eligible shoreside employees.

Holland America Group Insights

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The Company
HQ: Seattle, WA
8,898 Employees
Year Founded: 1873

What We Do

Holland America Group is a cruise operator serving brands including Princess Cruises, Holland America Line, Seabourn, and P&O Australia. Its flagship, Holland America Line, has been a leader in cruising for over 150 years, providing more than 500 annual sailings across seven continents. The group is committed to creating once-in-a-lifetime experiences through excellence in service and exploration of exotic destinations worldwide.

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