Manager, People Operations

It's fun to work in a company where people truly BELIEVE in what they're doing!

Job Description Summary:

The Manager, People Operations is responsible for leading, executing and optimizing core People processes in the assigned region and drives and impactful employee experience. The role is hands-on, directly overseeing People Operations in the Netherlands while also leading a team of international People Operations Partners supporting multiple countries. Additionally, this role will also lead on regional and global projects to further improve the employee and manager experience, efficiency, accuracy, and effectiveness.

Key Responsibilities

Leadership and Team Management

• Oversee all People Operations activities in the assigned region, ensuring operational efficiency and compliance.
• Lead  and develop a team of People Operations Partners across smaller countries (HC below 100, including Spain, France, Italy, Switzerland, Australia and Japan). Act as a role model, setting high performance standards for People Operations practices and team development.
• Champion the company’s culture and values of Empathy, Humanity, Love, and Trust, embedding them in all People initiatives.

People Operations and Compliance

• Act as the primary People Operations leader for the Netherlands, ensuring smooth execution on all country specific People processes.
• Act as a trusted advisor, resolving employee relations issues and ensuring a positive work environment.
• Maintain and continuously improve People policies and processes, aligning them with local labor laws and HR standards.
• Manage relationships with the the Netherlands Works Council and oversee Works Council engagements in France and Spain, ensuring compliance with local regulations and fostering positive labor relations.
• Collaborate with the broader People Team and Centers of Excellence (COEs) to roll out and execute People initiatives and strategic projects.
• Lead regional and global People Operations projects that drive efficiency and improve the overall employee experience.

Employee Experience & Process Improvement

• Provide hands-on People support to employees and managers, ensuring a positive workplace experience.
• Resolve employe relations matters in a pragmatic, compliant, and solutions-oriented manner.
• Lead and support regional/global People projects that enhance efficiency and improve the employee experience.
• Ensure accuracy and compliance in People data management,
• Identify inefficiencies in People processes and implement scalable process improvements.
• Continuously assess and align People policies with business needs, fostering a fair, compliant, and supportive workplace.

Experience and Qualifications

Experience:

• 6+ years of People Operations experience, with at least 2 years in a leadership role.
• Proven experience in a fast-paced, high-growth environment with a focus on execution.
• Proven experience in managing Works Councils and employee relations matters across multiple countries.
• Strong knowledge of HR policies, employment laws, and compliance best practices, ideally in an international setting.
• Demonstrated success in leading global projects and implementing scalable process improvements.

Education:

• Bachelor’s degree in Human Resources, Business Administration, or related field.

Skills and Competencies:

• Fluent in Dutch and English
• Strong project management skills and execution skills
• Proactive problem solver with a positive, can-do mindset.

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Rocket Software Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Rocket Software Inc. is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Rocket is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities.  If you need special assistance or an accommodation while seeking employment, please call: 781-577-4321 or send an email to [email protected].  We will make a determination on your request for reasonable accommodation on a case-by-case basis.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!