Manager, People Operations

Posting Date

 At DaVita, we find that our best leaders are those who create an inspiring vision for the future and empowers their team to achieve success. They have always enjoyed tackling difficult problems and believe that the best way to solve them is through collaborative, team efforts. They take ownership of results and instill accountability in those they lead. They are driven, strong communicators, relationship builders, and find real fulfillment in challenging work.

Role Overview

The People Operations team is seeking a high-performing Manager, People Operations to drive operational excellence, workforce process redesign, and continuous improvement initiatives across the entire teammate lifecycle. Partnering closely with leaders across Talent Acquisition, Total Rewards, HR Shared Services, Information Technology, and People Strategy & Transformation, this leader will identify operational bottlenecks, architect scalable, tech-enabled solutions, and translate workforce analytics into strategic insights that enhance the teammate experience and advance core business priorities.

Leading a team of 2–4 analysts and project managers, the Manager balances strategic project management and high-impact execution with coaching, mentoring, and talent development. This role is ideal for an empathetic people leader, strategic problem solver, and data-driven decision-maker passionate about elevating the teammate experience and building resilient, scalable HR processes.

Key Responsibilities

• Process Optimization: Lead cross-functional projects to map, analyze, and redesign end-to-end people operations workflows across the teammate lifecycle.
• Process Standardization and Adherence: Establish standard operating procedures (SOPs), service level standards, process documentation, and routines to ensure operational consistency and compliance across teams.
• Project and Resource Management: Manage competing priorities, resource allocation, and project timelines with high autonomy, proactively anticipating roadblocks and implementing mitigation strategies.
• People Leadership and Talent Development: Directly manage, mentor, and develop a team of 2–4 analysts and project managers through regular one-on-one coaching, clear goal setting, ongoing feedback, and actionable Individual Development Plans (IDPs).
• HR Technology and Digital Transformation: Partner with IT, HRIS/People Technology, and People Strategy & Transformation to define business requirements, pilot emerging HR tools, and implement tech-enabled automation and workflow enhancements.
• Strategic Synthesis & Data Analysis: Analyze workforce and operational metrics to diagnose process bottlenecks and synthesize complex data into executive dashboards, roadmaps, and actionable recommendations.
• Cross-Functional Stakeholder Engagement: Build and nurture collaborative partnerships across People Team lanes, business unit leaders, and Village leadership.
• Executive Communication & Strategic Influence: Present persuasive, data-backed recommendations to senior executives with executive presence, driving alignment and decision-making.

Qualifications

Minimum Qualifications

• Education: Bachelor’s Degree required, Master’s Degree or MBA preferred
• People Leadership: 1–2+ years of direct people leadership, including a demonstrated track record of mentoring, coaching, and developing analysts or project managers.
• Experience: 2–5+ years of progressive experience in People Operations, HR Operations, Workforce Analytics, Process Optimization, Project Management, Consulting, or Business Operations.
• Process & Project Expertise: Proven track record managing end-to-end process redesign and leading cross-functional HR/people projects from ideation through implementation.
• Toolsets and Frameworks: Demonstrated proficiency in data analytics and visualization tools (e.g., Visier, Tableau, Advanced Excel), and structured change management methodologies.

Sound like you? Then you might be a great fit for DaVita.
Here is what you can expect when you join our Village:
• A "community first, company second" culture based on Core Values that really matter.
• Clinical outcomes consistently ranked above the national average.
• Award-winning education and training across multiple career paths to help you reach your potential.
• Performance-based rewards based on stellar individual and team contributions.
• A comprehensive benefits package designed to enhance your health, your financial well-being and your future.
• Dedication, above all, to caring for patients suffering from chronic kidney failure across the nation. Enter text here
Join us as we pursue our vision "To Build the Greatest Healthcare Community the World has Ever Seen."
Why wait? Explore a career with DaVita today.
Go to http://careers.davita.com to learn more or apply.

What We’ll Provide:

More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.

• Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
• Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more

• Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.

#LI-EL1

At DaVita, we strive to be a community first and a company second.  We want all teammates to experience DaVita as "a place where I belong."  Our goal is to embed belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.

This position will be open for a minimum of three days.

Compensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies and experience. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits  

Colorado Residents: Please do not respond to any questions in this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process.  You will not be penalized for redacting or removing this information.