Pfizer

Manager - People Experience

Posted Yesterday

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Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, MYS

Hybrid

Mid level

Artificial Intelligence • Healthtech • Machine Learning • Natural Language Processing • Biotech • Pharmaceutical

We’re in relentless pursuit of breakthroughs that change patients’ lives.

The Role

The People Experience Manager partners with leaders on talent management, organizational effectiveness, employee relations, and compliance, aiming to foster a high-performance culture while ensuring disciplined execution of HR strategies.

Summary Generated by Built In

People Experience Manager - Malaysia Commercial Organization
Location: Malaysia
Business: Commercial
Reports to: Cluster People Experience Lead
Role Purpose
The People Experience Manager - Malaysia Commercial is a strategic business partner to the Commercial Leadership Team, responsible for translating business priorities into effective people strategies followed with effective execution. The role focuses on building colleagues capability, talent readiness, organizational effectiveness, strong compliance, employee relations and a high‑performance culture, while ensuring disciplined execution and strong governance.
This is a highly visible role for a professional who combines integrity, structure, and influence-someone who earns trust quickly and delivers outcomes in a complex, matrixed environment.
Key Responsibilities
Business Partnership

Partner closely with Malaysia Commercial leaders to shape and execute people strategies aligned to business and growth priorities.
Serve as a trusted advisor, providing objective, data‑driven counsel on leadership, talent, and organization decisions.
Influence senior stakeholders with credibility, clarity, and sound judgment.
Ensure critical thinking, and discipline in compliance and ER management

Talent & Performance Management

Lead core talent processes, including performance management, talent reviews, succession planning, and leadership development.
Drive high‑quality, rigorous, and candid talent discussions that result in clear actions and outcomes.
Support leaders to build strong, diverse pipelines for critical and leadership roles.

Organization Effectiveness & Change

Support organization design, workforce planning, role clarity, and slating decisions, especially during periods of business or GTM change.
Ensure people data accuracy, governance, and readiness for internal and cluster reviews.
Contribute to change initiatives with structured planning and disciplined execution.

Culture, Engagement & Integrity

Champion Pfizer values and actionable attitudes, ethical leadership, and an inclusive culture in all people decisions.
Use insights and feedback to drive targeted actions that strengthen culture, leadership effectiveness, employee experience and overall enagement.
Act with the highest standards of professionalism, confidentiality, and integrity.

Employee Relations and Compliance Management:

Partner & educate the Managers/Supervisors in implementing apt compliance related to Employment legislations.
Work closely with compliance/ER CEO and managers in closing disciplinary issues, conflict management
Proactive intelligence to avoid business disruption, proactive grievance redressal and acting on separation feedback ensuring confidntiality.

Execution Excellence

Operate with strong planning discipline, prioritization, and follow‑through.
Balance strategic thinking with hands‑on execution to deliver results in a fast‑paced environment.

Qualifications & Experience
Must‑Have

Proven experience as an HR Business Partner
Strong capability in talent management, succession planning, and leadership advisory.
Demonstrated ability to build credibility quickly with leaders and influence without authority.
Highly structured way of working, with strong planning and execution capabilities.
Unquestionable integrity and ethical judgment.
Experience working in matrixed, regional, or complex organizational environments.

Good‑to‑Have

Experience supporting commercial transformations or go‑to‑market changes.
Exposure to regional / APAC environments.
Coaching capability and experience developing leadership maturity.
Background in highly regulated or values‑driven organizations.

What Success Looks Like

Commercial leaders actively seek out this HR Manager as a trusted thought partner.
Talent decisions are credible, well‑calibrated, and respected across the organization.
People initiatives are delivered with discipline, clarity, and impact.
Smooth compliance and employee relation management.
The roleholder is known for calm confidence, strong execution, and principled influence.

Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.
People Experience

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The Company

HQ: New York, NY

121,990 Employees

Year Founded: 1848

What We Do

Our purpose ensures that patients remain at the center of all we do. We live our purpose by sourcing the best science in the world; partnering with others in the healthcare system to improve access to our medicines; using digital technologies to enhance our drug discovery and development, as well as patient outcomes; and leading the conversation to advocate for pro-innovation/pro-patient policies.

Why Work With Us

We are the inventors, the problem solvers, the big thinkers — those who surmount any hurdle to deliver breakthrough medicines to the people who are counting on them the most.