Madison Square Garden Entertainment Corp. (MSG Entertainment) is a leader in live entertainment, delivering unforgettable experiences while forging deep connections with diverse and passionate audiences. The Company’s portfolio includes a collection of world-renowned venues – New York’s Madison Square Garden, Infosys Theater at Madison Square Garden, Radio City Music Hall, and Beacon Theatre; and The Chicago Theatre – that showcase a broad array of sporting events, concerts, family shows, and special events for millions of guests annually. In addition, the Company features the original production, the Christmas Spectacular Starring the Radio City Rockettes, which has been a holiday tradition for more than 90 years. More information is available at www.msgentertainment.com.
Who are we hiring?
The Manager, People Development is responsible for designing, implementing, and continuously improving the enterprise-wide performance program, compliance training, and manager assessments. In close partnership with Human Resources Business Partners, Compliance, Technology, Compensation, Legal, and Communications teams, this role ensures programs are scalable, engaging, data-driven, and aligned with business priorities to drive individual and organizational effectiveness.
What will you do?
- Manage performance, compliance, and assessment cycles and related initiatives, including developing and executing project plans and timelines and coordinating cross-functional stakeholders to ensure successful delivery.
- Lead and manage the end-to-end performance management process, including goal setting, check-ins, and year-end reviews across the Family of Companies.
- Own and manage the compliance training program, including designing engaging training experiences that meet regulatory requirements, partnering with Legal, Compliance, and SMEs to ensure accuracy and appropriate audience targeting, and delivering content via the Learning Management S
- Manage assessment programs for current employees and candidates, including partnering with the business to establish job profiles, vendor coordination, administration, and feedback/debrief facilitation.
- Leverage assessment insights to identify skill gaps, inform hiring decisions, and shape targeted development strategies.
- Design and develop training resources (e.g., workshops, courses, job aids) to support managers and employees in effective performance practices and address identified development needs.
- Drive continuous improvement across all programs through analysis of employee feedback (e.g., surveys, after-action reviews) and program metrics to identify trends and implement enhancements.
- Provide exceptional experiences for our guests, partners, and team members, including by adhering to our appearance and presentation guidelines while on-site.
What do you need to succeed?
- 5+ years of experience in People Development, Learning & Development, or Performance Management.
- Bachelor’s degree (or equivalent experience) in Human Resources, Industrial/Organizational Psychology, Organizational Development, Business, or a related field is required; Master’s degree is
- Demonstrated experience leading performance management processes and cycles in a complex organization.
- Strong project management skills with the ability to manage cross-functional stakeholders and competing priorities.
- Experience designing and delivering training across multiple formats, applying adult learning principles.
- Experience using survey or assessment tools to gather insights and inform decisions.
- Experience with Oracle HCM, including Oracle Goals & Performance and Oracle Learn, is a plus.
- Knowledge of compliance training requirements and experience partnering with Legal and/or Compliance teams is a plus.
#LI-Onsite
At MSG, we recognize the importance of upskilling employees’ talents and strengths so they can drive their careers forward. We are proud to offer a robust set of tools and resources to help employees understand their interests and purpose, harness their talents and obtain the skills they need to reach the next step in their careers. Growth and longevity for our employees are top priorities here.
We value diversity and are looking for extraordinary employees of all backgrounds! MSG is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, sexual and reproductive health choices, national origin, citizenship, age, genetic information, disability, or veteran status. MSG complies with all applicable federal, state, and local laws governing nondiscrimination, including considering requests for reasonable accommodations as required.
Skills Required
- 5+ years of experience in People Development, Learning & Development, or Performance Management
- Bachelor's degree in Human Resources or related field
- Demonstrated experience leading performance management processes
- Strong project management skills
- Experience designing and delivering training
- Experience using survey or assessment tools
- Experience with Oracle HCM is a plus
- Knowledge of compliance training requirements is a plus
What We Do
MSG Entertainment is a world leader in live entertainment, comprised of world-renowned venues and marquee brands. Utilizing our powerful assets and expertise, we produce, present, or host a variety of entertainment and sports events, delivering unforgettable experiences for millions of fans each year. Across our venues and brands, MSG Entertainment sets the standard for excellence and innovation while forging deep connections with diverse and passionate audiences. Our Company includes our portfolio of iconic venues: New York’s Madison Square Garden, The Theater at Madison Square Garden, Radio City Music Hall, and Beacon Theatre; and The Chicago Theatre – each a prominent destination for unforgettable experiences and events. With flexible seating capacities and configurations that range from 2,800 to 21,000, our venues enable us to showcase a broad array of compelling sporting events, concerts, family shows, and special events that cover a wide spectrum of genres. This includes at Madison Square Garden, known as “The World’s Most Famous Arena,” which serves as home to the New York Knicks and New York Rangers – two of the most recognized franchises in professional sports – and perennially hosts the biggest names in music and entertainment. MSG Entertainment also features the wholly-owned original production, the Christmas Spectacular Starring the Radio City Rockettes, which has been a holiday tradition for generations of fans at Radio City Music Hall since 1933. The show’s enduring popularity is driven by the world-famous Radio City Rockettes, the longest-running precision dance company in America. More information is available at www.msgentertainment.com
