About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
About the role
Four Seasons Yacht I
With elegant lines and sweeping ocean views, our spectacular yacht is home to 95 expansive suites and guest rooms, alongside a world-class choice of dining, wellness, and entertainment. It delivers numerous industry firsts to the yacht category — including the largest accommodations in the class, virtually endless ways to connect and configure suites, and Four Seasons unparalleled hospitality extended across the world’s oceans for the very first time.
The Four Seasons Yacht I boasts 679 ft. in length // 34,000 Gross Tonnage// 95 Suites // 1:1 Guest/Staff Ratio
Each of the yacht’s 95 suites will offer panoramic views through floor-to-ceiling windows and access to expansive private terraces.
About the role
Supporting the Director P&C, Yacht Operations, the Manager will assist with the creation and implementation of the long-term People Plan for Four Seasons Yacht Operations, both for the shore-based organization and supporting the teams on the Yachts. This role will support both pre-opening activities and
provide ongoing P&C support post launch.
What you will do
The Manager will support the P&C team to provide ongoing people management support, advice and P&C operational services to Yacht Operations leaders enabling them to make informed business decisions that have People implications.
The Manager will support the DP&C and Four Seasons Yacht Operations leaders at various levels, to support creation and implementation of appropriate
solutions in the following disciplines, setting the foundation for ongoing operational excellence – recruitment and retention of staff, performance management, training, employee engagement, employee relations, total rewards, labor relations, workers compensation and change management.
The Manager will collaborate with functional/department leaders to:
- Support pre-opening recruitment initiatives and foster employee engagement through the Four Seasons culture, this includes job postings, interviewing, reference checks, offer letters, etc.
- Support the Benefits Administration during onboarding and reconcile monthly billings.
- Support the Payroll function for Shoreside YCT employees.
- Support the Onboarding of shoreside and shipboard staff.
- Partner with the DP&C and other leaders to implement the benchmark Four Seasons Standards.
- Works harmoniously and professionally with co-workers while maintaining the confidentiality of People & Culture.
- Support the performance & talent management strategies.
- Ensure that our P&C Technology platform is utilized and updated with employee information for the Yachts.
What you bring
*BA or SHRM is an asset or equivalent experience.
*5 years in P&C generalist discipline in complex, dispersed network, preferably in luxury cruise industry or luxury hotel environment.
*5+ years of increasing responsibility, ideally as a manager or similar experience providing a broad range of generalist leadership and People & Culture support to various levels of employees including senior leadership.
*Must have US work authorization to work in the Miami Corporate Office
**Previous experience working with Workday HRIS system and LMS systems is preferred.
What we offer:
• Competitive Salary, wages, and a comprehensive benefits package
• Excellent Training and Development opportunities
• Complimentary Accommodation at other Four Seasons Hotels and Resort
• Complimentary Dry Cleaning for Employee Uniforms
• Complimentary Employee Meals
• Hybrid working model with 3 days in the Miami Corporate Office.
Schedule & Hours:
*3 days per week hybrid working environment.
*Approximately 15% of time (mainly Toronto head office, visit the team on the yachts or any industry related trade shows). Travel to Shipyard for launch of FS Yacht and pre-opening training. Must be able to travel onboard the Yacht occasionally.
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf
What We Do
Four Seasons Hotels and Resorts opened its first hotel in 1961, and since that time has been dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality. Currently operating more than 120 hotels and resorts, and more than 50 residential properties in major city centers and resort destinations in 47 countries, and with more than 50 projects under planning or development, Four Seasons consistently ranks among the world's best hotels and most prestigious brands in reader polls, traveler reviews and industry awards.
To learn more about our career opportunities, visit fourseasons.com/careers.
For more information and reservations, visit fourseasons.com.
For the latest news, visit press.fourseasons.com and follow @FourSeasonsPR on Twitter.
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