Manager, Payroll

Reposted 2 Days Ago
Be an Early Applicant
Cleveland, OH
In-Office
Junior
Fintech • Software • Financial Services
The Role
Manage and lead payroll staff and supervisors to ensure accurate payroll processing, client retention, and sales support. Mentor and coach team members, handle escalations, hire and motivate staff, improve processes, and ensure compliance with wage, tax, and IRS/state regulations.
Summary Generated by Built In

  • Support the 4-Pillars of Success: Client Retention, Sales Facilitation, Employee Development and Maximization of Profit Margin

  • Plan and direct staff to appropriately manage business needs

  • Mentor/train/coach Supervisors

  • Assist in handling client and sales escalations

  • Work with fellow managers to ensure consistency is achieved throughout the service model

  • Assist Supervisors with the handling of performance issues

  • Foster a cohesive relationship with sales partners

  • Oversee interviewing and hiring for the office

  • Motivate and engage staff to work efficiently and cohesively

  • Identify methods to improve processes and increase efficiency and implement as directed

  • Other tasks as assigned or requested

What are the requirements?

  • Must have in-depth knowledge and understanding of the Payroll process

  • A minimum of 2 years proven leadership experience

  • Strong written and interpersonal communication skills required

  • Have the ability to calmly articulate direction to various audiences, especially in emergency situations

  • Excellent interpersonal and team building skills required

  • Ability to work under time constraints to ensure agency deadlines and client needs are met

  • Ability to multi task

  • Ability to plan, organize, prioritize and make decisions affecting staff as well as clients

  • Working knowledge of payroll, wage and tax laws, and IRS/State regulations required

  • Working knowledge of Windows and MS Office with intermediate Excel proficiency is required

  • High School Diploma or Equivalent

#Auris

Candidates should be comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership.


Why Join Us:

At Acrisure, we’re building more than a business, we’re building a community where people can grow, thrive, and make an impact. Our benefits are designed to support every dimension of your life, from your health and finances to your family and future.

Making a lasting impact on the communities it serves, Acrisure has pledged more than $22 million through its partnerships with Corewell Health Helen DeVos Children's Hospital in Grand Rapids, Michigan, UPMC Children's Hospital in Pittsburgh, Pennsylvania and Blythedale Children's Hospital in Valhalla, New York.


Employee Benefits

We also offer our employees a comprehensive suite of benefits and perks, including:

  • Physical Wellness: Comprehensive medical insurance, dental insurance, and vision insurance; life and disability insurance; fertility benefits; wellness resources; and paid sick time.

  • Mental Wellness: Generous paid time off and holidays; Employee Assistance Program (EAP); and a complimentary Calm app subscription.

  • Financial Wellness: Immediate vesting in a 401(k) plan; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; commuter benefits; and employee discount programs.

  • Family Care: Paid maternity leave and paid paternity leave (including for adoptive parents); legal plan options; and pet insurance coverage.

  • … and so much more!

This list is not exhaustive of all available benefits. Eligibility and waiting periods may apply to certain offerings. Benefits may vary based on subsidiary entity and geographic location.


Acrisure is an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, disability, or protected veteran status. Applicants may request reasonable accommodation by contacting [email protected].

Final candidates will be required to complete post-offer verification processes related to the role and in accordance with applicable laws.


California Residents: Learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy.


Recruitment Fraud: Please visit here to learn more about our Recruitment Fraud Notice.


Welcome, your new opportunity awaits you.

Top Skills

Excel
MS Office
Windows
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The Company
HQ: Grand Rapids, Michigan
3,983 Employees

What We Do

Acrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services to millions of businesses and individual clients. We connect clients to solutions that help them protect and grow what matters, including Insurance, Reinsurance, Cyber Services, Mortgage Origination and more. Acrisure employs over 16,000 entrepreneurial colleagues in 21 countries and has grown from $38 million to $4 billion in revenue in just over ten years.

Our culture is defined by our entrepreneurial spirit and all that comes with it: innovation, client centricity and an indomitable will to win. Additionally, Acrisure is committed to making an impact in our communities by giving back, as seen by our partnerships with Helen Devos Children’s Hospital and UPMC Children's Hospital.

Discover more at www.Acrisure.com.

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