Manager, Payroll Services

Reposted 20 Days Ago
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Tempe, AZ, USA
Hybrid
Senior level
Fintech • Information Technology • Software • Consulting • Financial Services
The Role
As Payroll Manager, lead and develop a payroll team, oversee payroll operations, handle complex issues, and drive process improvements while ensuring compliance.
Summary Generated by Built In

Who We Are:

Sequoia is the strategic partner helping investor-backed companies of all sizes achieve their business goals through smarter people spend. For 24 years, we’ve guided the most innovative employers to navigate growth and get the most out of their global people investment. With our expert advisory team and integrated platform, we help clients drive business impact through their total comp and benefits, improving executive decision making, controlling costs, protecting the business, and elevating the employee experience. Visit Sequoia.com or follow us on LinkedIn to learn more.

This is a hybrid position is located in Tempe, AZ.

What You Get to Do

As a Payroll Manager, you will play a critical leadership role within Sequoia’s Payroll Services organization. This role combines hands-on payroll expertise with people leadership, operational excellence, and a strong client-service mindset.

  • Lead, coach, and develop a high-performing payroll team responsible for accurate, timely, and compliant payroll processing across multiple clients

  • Oversee end-to-end payroll operations, ensuring payrolls are processed accurately and in accordance with established deadlines and service standards

  • Serve as an escalation point for complex payroll issues, client inquiries, and compliance-related questions

  • Partner cross-functionally with internal teams (e.g., HR, Benefits, Finance, Technology, Client Success) and external vendors (payroll systems, time and attendance, HRIS)

  • Drive consistency and scalability by documenting, maintaining, and improving payroll processes, workflows, and standard operating procedures

  • Partner with the Tax team to ensure effective execution of quarter-end and year-end activities, including tax filings, returns, and W-2 processing

  • Monitor key performance metrics and report on team performance, risk areas, and operational improvements

  • Champion Sequoia’s service philosophy and culture, ensuring an exceptional and trustworthy client experience

What You Bring

  • Bachelor’s degree

  • 5+ years of progressive payroll experience, including multi-state and multi-client payroll environments

  • Proven people management and leadership experience, with the ability to coach, motivate, and develop team members

  • Strong working knowledge of payroll fundamentals, wage and hour rules, and involuntary deductions (garnishments, levies, etc.)

  • Experience partnering cross-functionally and communicating effectively with internal stakeholders and external clients

  • Demonstrated ability to design, document, and implement scalable processes and operational improvements

  • Excellent organizational, analytical, and problem-solving skills, with strong attention to detail

  • Ability to manage multiple priorities and perform effectively in a deadline-driven environment

  • Proficiency in Excel and payroll-related reporting and analysis

  • A passion for delivering exceptional service and continuously improving the client and employee experience

Sequoia’s Culture – Our most important asset 

  • Integrity 

  • Passion for service 

  • Innovative 

  • Growth oriented 

  • Caring for others 

  • Promise-centric 

  • Focused on relationship building 

Sequoia provides equal opportunity to all applicants without regard to race, color, creed, religion, citizenship, national origin, age, sex, sexual orientation, gender identity, pregnancy, marital status, military or veteran status, disability, or any other basis prohibited by applicable law.

Compensation & Benefits
Sequoia provides competitive compensation including base salary, performance-based bonus programs, and comprehensive benefits package.

Sequoia’s Candidate Privacy Policy 

https://www.sequoia.com/legal/candidate-privacy-policy/ 

Skills Required

  • Bachelor's degree or equivalent practical experience
  • 5+ years of progressive payroll experience including multi-state and multi-client payroll environments
  • Proven people management and leadership experience
  • Strong knowledge of payroll fundamentals, wage and hour rules, and involuntary deductions
  • Experience partnering cross-functionally and communicating effectively
  • Ability to design, document, and implement scalable processes and operational improvements
  • Excellent organizational, analytical, and problem-solving skills
  • Ability to manage multiple priorities in a deadline-driven environment
  • Proficiency in Excel and payroll-related reporting and analysis
  • A passion for delivering exceptional service

Sequoia Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Sequoia and has not been reviewed or approved by Sequoia.

  • Healthcare Strength Health coverage is portrayed as robust, with medical, dental, and vision plans described as rich and well‑administered. Program investments like enhanced vision coverage reinforce plan quality and utilization.
  • Leave & Time Off Breadth Time off programs are emphasized as generous and flexible, including unlimited PTO and rest‑and‑recharge time. Paid volunteer time and flexible recharge options add breadth to the offering.
  • Parental & Family Support Parental and family leave are characterized as generous and a point of pride. This positioning signals meaningful support for caregivers during key life events.

Sequoia Insights

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The Company
HQ: San Mateo, CA
1,478 Employees
Year Founded: 2001

What We Do

Sequoia is the strategic partner helping investor-backed companies of all sizes achieve their business goals through smarter people spend. For over two decades, we’ve guided the most innovative employers to navigate growth and get the most out of their global people investment. With our expert advisory team and integrated platform, we help clients drive business impact through their total comp and benefits, improving executive decision making, controlling costs, protecting the business, and elevating the employee experience. Visit Sequoia.com or follow us on LinkedIn to learn more.

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