POSITION SUMMARY: The Manager, Payroll Operations is responsible for the Company’s payroll processes and services. This role develops and monitors all tasks necessary to accomplish the organization’s payroll processing objectives, which includes the management of relationships with internal and external auditors. The Manager, Payroll Operations leads business improvements of systems used internally in support of pay processes and union due & health/welfare/pension administration. This role also assists with the development and execution of payroll strategies related to procedural efficiency and system improvements, which include recommendations to the Director, Payroll.
PRINCIPLE RESPONSIBILITIES:
Manages all aspects of payroll processing which includes the First Contact Team and Union Processing Team to ensure operations occur on-time and accurately.
Ensures payroll is processed in accordance with established policies and procedures while meeting all compliance requirements.
Develops robust payroll audits to ensure accurate processing.
Oversees inbound and outbound payroll data by working closely with HR Systems Integration and Kronos Time Keeping Teams.
Responsible for team talent acquisition, alignment, coaching, performance management, and development.
Leads and supports Workday payroll process improvement projects.
Drives change using metrics and KPI’s to optimize payroll operations, increase productivity, and reduce process waste.
Performs SOX controls monthly, quarterly and annually.
Completes root cause analysis of issues and organizes action plans, including building communications.
Collaborates with the broader Accounting, Finance, Tax, HR and Legal teams to provide support, communication, and accurate information as required or requested.
Performs other job-related duties as assigned or apparent.
PREFERRED QUALIFICATIONS:
PPM, Six Sigma, or payroll certifications
5 years performing as a payroll function leader
Knowledge of relevant payroll laws and regulations, including union payroll
Experience leading large complex projects and/or Workday payroll implementations.
MINIMUM QUALIFICATIONS:
2 years of union payroll/health & welfare processing experience
2 years in Workday payroll
Beginning January 2026 new HQ location:
5353 E City N Dr.
Phoenix, AZ 85331
-Relocation assistance available
Bonus Plan Details (if applicable):
Rewarding Compensation and Benefits
Eligible employees can elect to participate in:
• Comprehensive medical benefits coverage, dental plans and vision coverage.
• Health care and dependent care spending accounts.
• Short- and long-term disability.
• Life insurance and accidental death & dismemberment insurance.
• Employee and Family Assistance Program (EAP).
• Employee discount programs.
• 401(k) plan with a generous company match.
• Employee Stock Purchase Plan (ESPP).
The statements used herein are intended to describe the general nature and level of the work being performed by an employee in this position, and are not intended to be construed as an exhaustive list of responsibilities, duties and skills required by an incumbent so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company.
Republic Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, relationship or association with a protected veteran (spouses or other family members), genetic information, or any other characteristic protected by applicable law.
ABOUT THE COMPANY
Republic Services, Inc. (NYSE: RSG) is a leader in the environmental services industry. We provide customers with the most complete set of products and services, including recycling, waste, special waste, hazardous waste and field services. Our industry-leading commitments to advance circularity and support decarbonization are helping deliver on our vision to partner with customers to create a more sustainable world.
In 2023, Republic’s total company revenue was $14.9 billion, and adjusted EBITDA was $4.4 billion. We serve 13 million customers and operate more than 1,000 locations, including collection and transfer stations, recycling and polymer centers, treatment facilities, and landfills.
Although we operate across North America, the collection, recycling, treatment, or disposal of materials is a local business, and the dynamics and opportunities differ in each market we serve. By combining local operational management with standardized business practices, we drive greater operating efficiencies across the company while maintaining day-to-day operational decisions at the local level, closest to the customer.
Our customers, including small businesses, major corporations and municipalities, want a partner with the expertise and capabilities to effectively manage their multiple recycling and waste streams. They choose Republic Services because we are committed to exceeding their expectations and helping them achieve their sustainability goals. Our 41,000 team members understand that it's not just what we do that matters, but how we do it.
Our company values guide our daily actions:
- Safe: We protect the livelihoods of our colleagues and communities.
- Committed to Serve: We go above and beyond to exceed our customers’ expectations.
- Environmentally Responsible: We take action to improve our environment.
- Driven: We deliver results in the right way.
- Human-Centered: We respect the dignity and unique potential of every person.
We are proud of our high employee engagement score of 86. We have an inclusive and diverse culture where every voice counts. In addition, our team positively impacted 4.6 million people in 2023 through the Republic Services Charitable Foundation and local community grants. These projects are designed to meet the specific needs of the communities we serve, with a focus on building sustainable neighborhoods.
STRATEGY
Republic Services’ strategy is designed to generate profitable growth. Through acquisitions and industry advancements, we safely and sustainably manage our customers’ multiple waste streams through a North American footprint of vertically integrated assets.
We focus on three areas of growth to meet the increasing needs of our customers: recycling and waste, environmental solutions and sustainability innovation.
With our integrated approach, strengthening our position in one area advances other areas of our business. For example, as we grow volume in recycling and waste, we collect additional material to bolster our circularity capabilities. And as we expand environmental solutions, we drive additional opportunities to provide these services to our existing recycling and waste customers.
Recycling and Waste
We continue to expand our recycling and waste business footprint throughout North America through organic growth and targeted acquisitions. The 13 million customers we serve and our more than 5 million pick-ups per day provide us with a distinct advantage. We aggregate materials at scale, unlocking new opportunities for advanced recycling. In addition, we are cross-selling new products and services to better meet our customers’ specific needs.
Environmental Solutions
Our comprehensive environmental solutions capabilities help customers safely manage their most technical waste streams. We are expanding both our capabilities and our geographic footprint. We see strong growth opportunities for our offerings, including PFAS remediation, an increasing customer need.
SUSTAINABILITY INNOVATION
Republic’s recent innovations to advance circularity and decarbonization demonstrate our unique ability to leverage sustainability as a platform for growth.
The Republic Services Polymer Center is the nation’s first integrated plastics recycling facility. This innovative site processes rigid plastics from our recycling centers, producing recycled materials that promote true bottle-to-bottle circularity. We also formed Blue Polymers, a joint venture with Ravago, to develop facilities that will further process plastic material from our Polymer Centers to help meet the growing demand for sustainable packaging. We are building a network of Polymer Centers and Blue Polymer facilities across North America.
We continue to advance decarbonization at our landfills. As demand for renewable energy continues to grow, we have 70 landfill gas-to-energy projects in operation and plan to expand our portfolio to 115 projects by 2028.
RECENT RECOGNITION
- Barron’s 100 Most Sustainable Companies
- CDP Discloser
- Dow Jones Sustainability Indices
- Ethisphere’s World’s Most Ethical Companies
- Fortune World’s Most Admired Companies
- Great Place to Work
- Sustainability Yearbook S&P Global
Top Skills
What We Do
Trust earned through action—day after day—that's our pledge to you. With resolve and professionalism.
Our Company Today:
Republic Services, is an industry leader in U.S. recycling and non-hazardous solid waste disposal. Through its subsidiaries, Republic’s collection companies, transfer stations, recycling centers and landfills focus on providing reliable environmental services and solutions for 14 million commercial, industrial, municipal and residential customers.
Our Customers:
We want our customers to feel at ease because of the reliability of our services, uplifted by the environmental impact they can make partnering with Republic, and delighted by the simple solutions and array of services we provide.
We’ll handle it from here™, Republic’s tagline, lets our customers know that they can count on us to provide an effortless experience; backs the promise that we will be on-time, never miss a pickup and leave the area clean; supports our promise to deliver superior products and services to meet their customers’ needs; and remind them about our environmental commitment.
Our Environmental Commitment:
We believe in protecting the planet and applying common sense solutions to customers’ waste and recycling challenges. We are significantly invested in materials recovery and other recycling operations that sort, process and sell recyclable paper, aluminum, glass and other materials. We also continue to expand our planet-friendly fleet of trucks, with over 10% of our fleet powered by compressed natural gas (CNG). Our Company takes pride in the commitment to environmental stewardship and sustainable practices; renewable energy; community involvement; the safety of our employees; and innovation in all aspects of our business operations.
Our People:
We employ approximately 36,000 full-time employees and work to create and maintain an environment that attracts, develops and retains people who assure our success with customers, differentiate us from our competitors. We want to be an employer of choice for top talent.
