Primary Duties:
- Own and deepen relationships within your assigned health plan portfolio to advance organizational goals by:
- Driving preparation and delivery of materials for partner Joint Operating Committees (JOCs), national performance reviews, and ongoing operational touchbases
- Coordinating health plan-specific initiatives across internal functions to ensure alignment, accountability, and execution of shared goals with each health plan partner
- Owning and managing responses to the health plan, ensuring timelines and accurate communication
- Delivering read outs on health plan status and strategic initiatives to leadership within Aledade
- Establishing a reputation for exceptional partnership management by consistently demonstrating responsiveness, strategic insight, and operational excellence
- Identify and champion internal process improvements by working cross-functionally to enhance how the organization engages with health plans - serving as the voice of the customer to ensure internal operations reflect health plan needs and priorities
- Identify and escalate key risks, gaps, or resource needs to senior leadership to protect and strengthen each health plan relationship
- Other duties as assigned
Minimum Qualifications:
- Bachelor’s degree and 5+ years in healthcare working with health plans and/or value-based care
- 3+ years working in client-facing roles such as sales or customer success
- Skilled in relationship management and portfolio management
- Ability to manage workload across multiple clients and and effectively prioritize and escalate workload
- Results-oriented with the ability to access financial and operational outcomes of contracts
- Passionate about driving the shift from fee-for-service to value based care
- Proven track record of creating, maintaining, and enhancing customer relationships and communicating effectively with colleagues in senior management
Preferred KSA's:
- Master's degree
Physical Requirements:
- Prolonged periods of sitting at a desk and working on a computer.
- Ability to travel (up to 10% domestically)
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What We Do
Aledade is the largest network of independent primary care, enabling clinicians to deliver better patient outcomes and generate more savings revenue through value-based care. Aledade’s data, personal coaching, user-friendly workflows, health care policy expertise, strong payer relationships and integrated care solutions enable primary care organizations to succeed financially by keeping people healthy. Together with more than 1,900 practices and community health centers in 45 states and the District of Columbia, Aledade manages accountable care organizations that share in the risk and reward across more than 200 value-based contracts representing more than 2.5 million patient lives. To learn more, visit www.aledade.com or follow on X (Twitter), Facebook or LinkedIn.
Why Work With Us
At Aledade, we’re all about doing good for patients, practices and society - which is why we’re so passionate about value-based care and the work we do every day. Because we’re working to benefit all of society, we believe the best way to do so is to utilize all of our team members and their unique experiences, interests, backgrounds and beliefs.
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