Manager, Partnerships

Posted 6 Days Ago
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Mumbai, Maharashtra, IND
In-Office
Senior level
eCommerce • Fintech • Payments • Software • Financial Services
The Role
Manage and grow strategic technology partner relationships, own C-level engagement, develop account plans and retention strategies, train and monitor partner performance, collaborate with internal teams to drive merchant growth, and represent Razorpay at events. Requires domestic travel as needed.
Summary Generated by Built In

Razorpay is one of India’s leading full-stack financial technology companies, powering the way businesses move, manage, and grow money. Founded in 2014 by Harshil Mathur and Shashank Kumar with a simple vision - to simplify payments for Indian businesses - we’ve since grown into a fintech powerhouse driving India’s digital payment revolution.

Razorpay powers millions of businesses with a smarter, scalable stack that goes beyond transactions to help them truly build and grow.

From building AI-native agentic payments, to AI-assisted fraud detection and real-time risk intelligence to automated reconciliation, smart payouts, and predictive financial insights, we are embedding intelligence across our stack to make money movement faster, safer, and more efficient. In close collaboration with ecosystem partners - including banks, networks, regulators - we are pioneering industry-first solutions that are shaping the next era of fintech

Across India, Singapore and Malaysia, our products span everything from seamless checkouts to payroll automation - powering a fintech ecosystem that’s redefining how money moves across Asia.

Today, that ecosystem supports everyone from early-stage startups to some of India’s largest enterprises, enabling them to accept, process, and disburse payments at scale while expanding into new ways of managing money more efficiently.

Our scale speaks volumes: Razorpay processes $180+ billion in annualized transactions, powering leading businesses like Airbnb, Facebook, WhatsApp, Airtel, CRED, BookmyShow, Zomato, Swiggy, Lenskart, Mirae Asset Capital markets, Indian Oil, National Pension Scheme - and over 100 of India’s unicorns. With strong roots in India and growing operations in Southeast Asia, we are shaping the next chapter of financial technology across the region.

We are backed by global investors including GIC, Peak XV Partners (formerly Sequoia Capital India & SEA), Tiger Global, Ribbit Capital, Matrix Partners, MasterCard, and Salesforce Ventures, having raised over $740 million to date. Strategic acquisitions - including Ezetap (POS and offline payments), Curlec (Malaysia expansion), BillMe (digital invoicing), and POP (rewards-first UPI) - along with earlier moves in fraud prevention, payroll, and lending, have further strengthened our platform and widened our footprint across Asia.

But what truly sets Razorpay apart is our culture. At Razorpay, ownership is our oxygen - you own what you build, with no micromanagement or red tape, just the runway to make your ideas fly. Learning is a lifestyle - if you’re curious, you’ll feel at home here. People > Pedigree - we hire for attitude, hustle, and hunger more than degrees. Transparency thrives over titles - this is where interns question CXOs and CXOs say “thank you.” Guided by our values of Customer First, Autonomy & Ownership, Agility with Integrity, Transparency, Challenging the status quo and a strong belief that Razorpay grows with Razors,  you’ll be part of a 3000+ strong team building not just products, but the financial infrastructure of the future.

The Role

Razorpay’s partnership team is responsible for seeking and exploring new opportunities with Channel partners. Equipped with your business acumen and extensive product knowledge, you will be on the front line of interacting with our key Technology partners, and helping them find ways to grow using Razorpay's newest product offerings. Your knowledge of relevant verticals and relationships with key industry players will help grow the enterprise business.

As a Manager for Partnership, you will foster and manage relationships with some of the biggest tech companies in India. You will own C-level relationships with key partners and grow them to their potential. You will work on cutting edge payments products that deliver processing solutions for our merchants. You will also create large, consistent business growth streams for Razorpay by unlocking great value for merchants.

Roles and Responsibilities:

  • Account Planning and Execution: Develop account plans for assigned partner portfolio, outlining objectives, strategies, and tactics to drive retention and growth. Execute account plans effectively, ensuring alignment with partner goals and company objectives
  • Retention Strategy Development: Develop and execute strategies to retain and grow the assigned portfolio. This involves analyzing partner needs, identifying retention risks, and implementing targeted initiatives to mitigate churn
  • Partner training and education
  • Partner Performance Monitoring and Reporting
  • Develop an in-depth knowledge of Razorpay core products via successful completion of required sales Training program, and utilize this knowledge to successfully lead the assigned retention/farming portfolio
  • Relationship Management- Representing Razorpay at conferences and networking events
  • Local and Domestic travel might be required on a need basis
  • Work effectively with internal support departments (Sales, Marketing and Product Development) to develop effective sales strategies that promote sales to new and existing customers
  • Continuously research and remain knowledgeable of industry trends and competition

Mandatory Qualification:

  • Experience of 5-8 years in sales roles preferably within the payments industry and worked as an individual contributor
  • Proven sales experience in specified territories and verticals
  • Able to drive customer centricity 
  • Quick learner, adaptable to changing business needs
  • The role involves domestic traveling and hence candidates need to be prepared for the same
Razorpay believes in and follows an equal employment opportunity policy that doesn't discriminate on gender, religion, sexual orientation, colour, nationality, age, etc. We welcome interests and applications from all groups and communities across the globe.
 
Follow us on LinkedIn & Twitter

Skills Required

  • 5-8 years experience in sales roles, preferably within the payments industry, as an individual contributor
  • Proven sales experience in specified territories and verticals
  • Ability to drive customer centricity
  • Quick learner and adaptable to changing business needs
  • Willingness to undertake domestic travel as required

Razorpay Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Razorpay and has not been reviewed or approved by Razorpay.

  • Inclusive Benefits Coverage Health coverage extends to LGBTQIA+ and live‑in partners and has added gender‑affirmation and infertility care; feedback suggests this breadth is valued. Recent expansions also include siblings and adopted or third children, with co‑pays removed for immediate family.
  • Parental & Family Support Policies highlight generous maternity and paternity leave alongside bereavement and sabbatical options; feedback suggests these supports are meaningful for families. A Family Assurance policy provides financial protection and accelerates ESOP vesting in worst‑case events.
  • Equity Value & Accessibility Equity programs include broad‑based ESOP grants and a track record of buybacks creating real liquidity; feedback suggests this strengthens perceived total compensation. Company‑wide allocations signal accessibility beyond senior cohorts.

Razorpay Insights

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The Company
HQ: Bangalore, Karnataka
3,200 Employees
Year Founded: 2013

What We Do

Power your finance, grow your business. Razorpay is India’s first full-stack financial solutions company. We are on a mission to enhance the payment experience of over 300 million end consumers. And in doing so, we aim to enable Indian businesses - big and small - accept payments digitally with minimal effort and maximum ease. Razorpay has grown from being a payment gateway provider to a solutions-driven organization boasting of an extensive products suite to accept and disburse payments as well as raise capital and park money. In a nutshell, we fit into every nook and corner where your business touches money. #OutgrowOrdinary We identify ourselves as disruptors in the digital payments space and our vision is to power the financial ecosystem for other disruptors. Like attracts like and Razorpay actively looks to partner with established companies and startups that have either broken the glass ceiling in their industry or are set to. The Razorpay Product Suite today comprises verticals, along with Payment Gateway, like Payment Links, Payment Pages, Subscriptions, Smart Collect, Route, Razorpay Capital, RazorpayX, Payroll and Thirdwatch. Razorpay was started in 2014 by two IIT Roorkee alumni, Harshil Mathur and Shashank Kumar. Just a short few years later, Razorpay has evolved into a 800-odd strong organization with some of the best talents in the country helping some of the best companies manage their money movement seamlessly. Certified cool We are a bunch of spirited, ambitious and fun folks. And no, we’re not saying this ourselves--leading institutions have recognized Razorpay for the high trust and high-performance culture that we maintain. Our strength lies in the people we are and we go to great lengths to nurture a family of coders, designers, sellers, marketers, analysts, writers, runners, photographers, gamers, tinkerers, and above all, people who are dreamers and doers at the same time. Be a part of our exciting journey.

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