The Role
Develop and manage strategic partnerships across India’s D2C ecosystem. Educate partners, identify market opportunities, generate qualified sales pipeline, support joint marketing initiatives, and nurture corporate relationships. The role focuses on market development, partnership strategy, business growth, and referral generation for ClickPost’s B2C offerings.
Summary Generated by Built In
Position: Manager – Partnerships and Strategic Alliances (India B2C)
Location: Bangalore
Department: Partnerships
Type: Fulltime
About us:
Since 2017, ClickPost has been the post-purchase intelligence platform that turns logistics complexity into a competitive advantage for the world's leading retailers, including Walmart, Nykaa, Mars, Adidas, Bluestone, GIVA, Kapiva, and 450+ brands across India, Southeast Asia, the Middle East, and North America. Through a single API, our platform manages tracking, exceptions, and returns across 600+ pre-integrated carriers, with AI allocating every shipment to the optimal carrier and resolving delivery issues before orders fail.
And we're not standing still. We're actively building the agentic layer for post-purchase, from AI voice agents like Parth to a growing suite of agents that resolve delivery exceptions, confirm orders, and recover lost sales. This is real, in-production AI, live with customers today.
We process 50M+ shipments every month, helping brands cut failed deliveries and "where-is-my-order" queries while converting more returns into exchanges.
We're one of the rare companies operating at the intersection of cutting-edge AI, enormous scale, and a brand respected across the global SaaS and e-commerce world. Our core values of transparency, continuous learning, ownership, and speed, plus a team that includes several ex-startup founders, make this a place that's both fast-moving and rich with opportunities to learn. Our vision is to become the global standard for post-purchase intelligence, where logistics complexity never limits a brand's growth.
About the Role:
- You will identify, initiate, and cultivate strategic partnerships with key stakeholders across the Indian D2C ecosystem to enhance ClickPost's market presence and achieve business objectives.
- You will develop and nurture strong corporate relationships, fostering collaboration and trust to support the organization's financial objectives and strategic initiatives.
- You will collaborate with cross-functional teams to explore and leverage new opportunities for market expansion through alliances, contributing to increased revenue and customer base.
- You will drive market development efforts — identifying white spaces and testing new partnership models for the India B2C market.
- This is a strategy and business-focused partnerships role (distinct from our B2B partnerships function, which is more operationally focused), centered on identifying and shaping new avenues for growth in the B2C space.
What you'll do:
- Educate partners about ClickPost, keep them updated on new offerings, and generate referrals for the sales team
- Have frequent conversations with partners to identify industry trends and exchange learnings
- Generate sales opportunities from the partner ecosystem; you'll be expected to hit a quota of pipeline generated
- Work with marketing to execute joint marketing activities with partners
- Understand the nuances of multiple businesses across industries to identify where ClickPost can add value through partnerships
What we are looking::
- 4-6 years of experience in sales or partnerships, preferably in India B2B SaaS
- Prior experience in market development — identifying and validating new partnership channels
- Ability to quickly understand diverse businesses across industries and spot partnership potential
- Strong relationship-building and nurturing skills
- Excellent written and verbal communication skills
- Quick learner with a highly energetic and positive outlook
- Strong process orientation
- Existing relationships in the Indian D2C enabler space are a strong plus
- Ex-entrepreneurs are welcome to apply!
Perks & Benefits:
We are committed to offering competitive benefits programs for all our employees and enhancing our programs when necessary.
- Competitive salary package with performance-based bonuses.
- Comprehensive health insurance coverage for you and your dependents.
- Flexible working hours with Hybrid work arrangement.
- Generous vacation and time off.
- Continuous learning and professional development opportunities.
- Employee assistance program for mental health and well-being support.
- Supportive and inclusive work culture promoting diversity and collaboration.
Skills Required
- 4-6 years of experience in sales or partnerships
- Experience in India B2B SaaS
- Experience identifying and validating new partnership channels
- Ability to understand diverse businesses and identify partnership opportunities
- Strong relationship-building and partner-nurturing skills
- Excellent written and verbal communication skills
- Strong process orientation
- Existing relationships in the Indian D2C enabler ecosystem
- Entrepreneurial experience
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The Company
What We Do
ClickPost is a post-purchase intelligence and logistics software platform for eCommerce and direct-to-consumer brands. It helps companies manage shipment tracking, carrier decisions, delivery exceptions, proactive customer communications, and returns. By applying data science and AI across carrier and shipment operations, ClickPost enables brands to improve delivery performance, recover revenue, scale fulfillment, and turn post-purchase experiences into customer loyalty and repeat sales.
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