Manager, Partnership Account Management

The Mission: Why accessiBe?

The internet was designed to be open to everyone, but for people with disabilities, it remains full of barriers. At accessiBe, we are changing that. We are the market leader in AI-powered web accessibility solutions, and we are on a mission to make the internet inclusive, one line of code at a time.

We are looking for a Manager of Partner Account Management to lead the team responsible for our most powerful growth engine: our Agency Partners. If you understand the unique dynamics of the agency world, know how to drive revenue through a channel, and love coaching a team to turn partners into power-users, we want to talk to you.

The Role: Channel Captain, Coach, & Strategy Driver

As our new Manager of Partner Account Management, you will lead a team of Partner Account Managers (PAMs) who manage relationships with digital agencies, dev shops, and marketing firms.

This is not a traditional B2B support role. This is a strategic B2B2B leadership position.

Your team’s goal isn’t just to keep the partner happy—it’s to enable the partner to sell. You will coach your team on how to turn agencies into advocates who instinctively add accessiBe to every proposal they send. You are managing the relationship with the partner and influencing the success of their end-clients.

What You’ll Do (Responsibilities)

1. People Leadership & Channel Coaching

• Build the Squad: Recruit, hire, and train high-performing Partner Account Managers who understand the agency landscape.
• The "Sell-Through" Mindset: Coach your team not just on selling to the partner, but on teaching the partner how to sell to their clients. You will help your reps become trusted business consultants for their agencies.
• Culture of Action: Foster a high-energy environment where your team feels empowered to jump on joint calls, run webinars for partner clients, and do whatever it takes to help our partners win.

2. Drive Partner Revenue & Expansion

• Wallet Share Expansion: Agencies have hundreds of clients; most only have accessiBe on a few. Your job is to drive the strategy that captures that white space. You will track "Partner Penetration" as a key metric.
• Renewal & Retention: You will oversee the renewal health of the partner’s entire book of business. When a partner’s end-client is at risk, you guide your team on how to equip the partner to save the deal.
• Forecasting: You will own the number for your team’s book of business, reporting on Partner NRR, expansion revenue, and active partner engagement.

3. Partner Enablement & Success

• Agency Business Growth: You will champion the message that accessiBe isn’t just a tool for compliance—it’s a revenue generator for the agency (via commissions and service retainers).
• Escalation Management: You will serve as the executive sponsor for our top-tier agency partners. When a partner needs high-level support—whether it's legal questions for a client or technical needs—you are the heavy hitter who steps in.

Strategic Alignment: Collaborate with our Marketing and Product teams to ensure your partners have the white-labeled decks, sales assets, and education they need to pitch accessibility confidently.

What You Bring to the Table

• The Experience: 3+ years of leadership experience in Channel Sales, Partnership Management, or Agency Sales. You understand how agencies make money and how to fit a SaaS product into their service model.
• The "Multiplier" Mindset: You understand that one good partner relationship can yield hundreds of end-customers. You know how to prioritize time and resources on high-potential partners.
• The Commercial Edge: You are comfortable with quotas and metrics like Partner NRR, Utilization Rates, and Commission Payouts.
• The Empathy: You get that agencies are juggling a million things. You know how to make accessiBe the "easy button" for them.
• The Agility: We are a fast-moving company. You are comfortable with ambiguity and can pivot strategies quickly to help your team navigate a changing landscape.