The Role
Manage Partner Accounts team, ensure operational excellence, develop strategies for partner engagement, build Salesforce reports, and collaborate across departments.
Summary Generated by Built In
About Omnidian
Omnidian, Inc. is a fast-growing Series C tech-enabled service company revolutionizing performance assurance for the distributed solar and energy storage industries. Omnidian is building a more sustainable future for the planet through our passionate teams, our innovative technology, and by creating an amazing customer experience. We are headquartered in Seattle, WA
The Job
As the Manager of Partner Accounts, you will lead and mentor a team of Partner Account Managers (Residential and Commercial) and a Commercial Invoicing Specialist, ensuring operational excellence and an exceptional partner experience across Omnidian’s nationwide network.
You will report to the Manager, Service Partner Network and work closely with cross-functional teams including Field Service Managers Managers, Procurement, and others. This role combines strategic leadership with hands-on operational execution, requiring strong Salesforce reporting skills, a deep understanding of both residential and commercial solar, and the ability to build scalable partner engagement strategies.
What You'll Do
- At Omnidian we believe in trust and autonomy. How you create an impact is ultimately up to you. Here is an outline of some of the things you’ll be doing:
- Lead, mentor, and develop a team of Residential and Commercial PAMs and a Commercial Invoicing Specialist.
- Establish consistent partner engagement strategies to strengthen network performance and satisfaction.
- Monitor partner health metrics, SLAs, and performance trends to drive accountability.
- Provide clear operational direction and support for scaling both residential and commercial programs.
- Build, manage, and optimize Salesforce dashboards and reports to track team performance and partner KPIs.
- Use data insights to identify trends, surface risks, and recommend strategic improvements.
- Partner with Procurement and Director of Field Operations to ensure invoicing accuracy and timely issue resolution.
- Define workflows and reporting cadences to improve visibility and decision-making.
- Work cross-functionally with internal teams to enhance partner lifecycle management.
- Provide leadership input on partner capacity planning, strategic sourcing, and coverage expansion.
- Represent PAM initiatives in leadership meetings, aligning team goals with company objectives.
- Support organizational readiness for scaling operations and evolving partner programs.
Team Leadership (40%)
Operational Excellence & Reporting (35%)
Strategic Collaboration & Growth (25%)
Who You Are
- A strong people leader who inspires and develops high-performing teams.
- Skilled in Salesforce reporting and dashboard creation to drive operational visibility.
- Comfortable balancing strategic planning with hands-on execution.
- Experienced in both residential and commercial solar markets.
- A clear communicator and effective collaborator across departments.
Experience You’ll Need
- 4+ years in partner management, account management, or operations roles.
- 2+ years of people management experience.
- Proven Salesforce reporting and dashboard-building skills (required).
- Experience working with cross-functional teams in a fast-paced environment.
Experience That’s a Plus
- Experience in service network or vendor management at scale.
- Previous experience in a startup or hyper-growth environment.
- Deep knowledge of residential and commercial solar operations.
Logistics
- We plan to have this role start in Q4 2025
- We are unable to provide sponsorship for this role, now or in the future
Work-Life & Culture
- Most of our roles offer the opportunity to work remotely
- If you are in the Seattle area, we offer a vibrant office space in the historic and beautiful Smith Tower, in the heart of Pioneer Square
- We prioritize applicants near one of our employee clusters and offer one or more local gatherings per year
- We provide outstanding benefits including family medical, dental, vision, disability, 401(k) administration and $1k match per year and thoughtful paid time off
- We offer 12 weeks of paid parental leave to all FTE employees (birthing and non-birthing) after 1 year, and four-week paid sabbatical leave after four years
- We offer a competitive total compensation package that includes monthly health insurance premiums, bonuses and long-term stock options for every employee
- We love to lift each other up through company-wide slack channels such as #puppiesandpets, #omnidian-wellness, #praiseandbooms and #sustainablefuture
- We have affinity groups to help employees feel seen and supported, such as Rainbow Array, BIPOC, Thriving Survivors, Vets at Omnidian, Black Lights Matter and Neurospicy R Us
- We are a passionate, mission driven team that believes in collaboration, mutual respect and trust. For examples, come Discover our Story!
Grow with Us
- We mentor and invest in our employees and prioritize them for future opportunities. Check out our Instagram reels to see a few career journey examples
- Internal candidates: Check out our advice on Internal Transfer: Job Application Process
- We’re a fast-growing startup, which means we’re constantly reinventing processes, adding new products, and asking people to use all of their skills and talents. That means there’s gonna be a lot of opportunities for you to grow, which also means you will likely be stretched in ways you’ve never experienced in a job before. If you are resilient, determined, and not afraid of a big challenge, come apply.
Privacy
California-based candidates: To understand more about the data we collect and process as part of your application, please view our California Job Candidate Privacy Policy. https://www.omnidian.com/privacy-policy-ca-candidates/
Diversity and Inclusion
We strongly believe that diversity of experience, perspectives, and background will lead to a better environment for our employees and a better product for our customers. We are committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. We value diversity and inclusion and are committed to ensuring our hiring and retention practices, as well as our office culture, reflects this value.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Omnidian is an equal opportunity employer. We are committed to diversity in the workplace. We make employment decisions on the basis of merit and business need. We hire without consideration to age, ancestry, citizenship, disability, gender expression, gender identity, marital status, national origin, political activity or affiliation, race, religion, sexual orientation, veteran status, or any other basis protected by law.
We invite you to be part of our mission to create a workplace that is inclusive and welcoming to all.
Top Skills
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The Company
What We Do
Omnidian’s mission is to protect and accelerate capital invested in residential and commercial solar by homeowners and businesses across the nation. Our proprietary technology monitors your system 24/7, covers maintenance for all hardware and software components, and includes the industry’s leading Cash-Back Energy Guarantee. If your system underperforms, we’ll make it right, and compensate you for energy lost.
The award-winning Solar Experts in our Seattle Operations Center are available toll-free and have live, real-time access to your solar performance data. Today, we are responsible for over 200,000 solar sites nationwide including the large-scale portfolios of our Fortune 1000 clients. And, we’ve been named one of the Top 100 Companies To Work For by Seattle Business Magazine for two years running.
