Organizational Effectiveness Manager
About the Organizational Effectiveness Program Office:
Our program office ensures People Enablement (HR) resources are delivering on the People Enablement portfolio priorities that most directly improve business performance. We specialize in portfolio and project management, guiding teams through change, designing better ways to work, and designing measures and using data to realize better business outcomes. By carefully managing how different parts of the People Enablement function and company work together, we connect big-picture strategy with tangible outcomes.
Position Summary:
As the Organizational Effectiveness (OE) Manager, you will be a strategic driver responsible for shaping and delivering critical People Enablement initiatives. You will partner closely with HR Business Partners (HRBPs) and Centers of Excellence (COEs) to prioritize work and ensure initiatives are delivered with discipline and sustained impact. This role requires a blend of systems thinking and hands-on execution to improve organizational performance, clarity, and efficiency.
Key Responsibilities
- Strategic Execution and Portfolio Management: Own and drive defined portfolios of work that translate enterprise strategy into executable initiatives, managing plans, milestones, and risks to ensure delivery against agreed outcomes.
- OE Solution Design: Lead the design and delivery of comprehensive solutions, including operating model refinements, organizational design, ways of working, role clarity, and process optimization.
- Change Leadership: Embed change management methodologies and engagement strategies into all initiatives to ensure leaders and employees understand, adopt, and sustain new ways of behaving and working.
- Strategic Partnership: Collaborate with COE leaders and HRBPs to assess needs, align priorities, and tailor OE solutions to specific functional and business contexts.
- Data-Driven Insights: Establish and track success measures to monitor adoption and business impact, surfacing risks and tradeoffs to the OE Director and governance forums.
- Standardization and Coaching: Apply consistent OE standards and methodologies to reinforce a repeatable approach across the enterprise while providing coaching to project teams to ensure high-quality analysis and execution.
Required Qualifications
- Education: Bachelor’s degree in Organizational Development, Human Resources, Business, Psychology, or a related field.
- Experience: 8–12+ years in organizational effectiveness, HR transformation, Strategic HRBP, or related roles, with a proven track record of leading complex, cross-functional initiatives.
- Technical Expertise: Strong expertise in organizational design, performance improvement, and change management.
- Certification: Prosci certification is required.
- Soft Skills: Demonstrated ability to influence senior leaders, operate effectively in ambiguity, and apply strategic judgment to complex problems.
Preferred Qualifications
- Master’s degree (MA/MS/MBA) in Organizational Development or a related field.
- Experience supporting enterprise-scale transformations, mergers and acquisitions, or large-scale change initiatives.
- Experience leading or mentoring other OE/OD practitioners.
- Familiarity with workforce analytics and advanced change frameworks
Core Competencies
- Systems Thinking: Ability to see the "big picture" and understand how various organizational components interact.
- Executive Presence: Confidence and clarity when partnering with and influencing senior leadership.
- Stakeholder Partnership: Building strong, collaborative relationships across diverse functions.
- Data-Informed Decision-Making: Using metrics, data, and feedback to guide project adjustments and strategy.
We are proud of our award-winning culture and are consistently recognized as an employer of choice by various organizations including:
- Great Place to Work
- Forbes World's Best Employers
- Newsweek World's Most Trustworthy Companies
- Ethisphere World's Most Ethical Companies
Skills Required
- Bachelor's degree in Organizational Development, Human Resources, Business, Psychology, or a related field
- 8-12+ years in organizational effectiveness, HR transformation, or related roles
- Strong expertise in organizational design, performance improvement, and change management
- Prosci certification
What We Do
Coldwell Banker The Real Estate Centre (CB-TREC) is an Ontario based real estate brokerage with offices in Toronto, Vaughan, Newmarket, Barrie, Innisfil, and Orillia. Their experienced team of residential and commercial agents operate across southern Ontario, helping clients reach a wide range of real estate goals. Originally founded in 1906, the Coldwell Banker brand was built on a commitment to professionalism and customer service which remains the cornerstone of our business philosophy today. Coldwell Banker is one of the oldest real estate companies in the country and this experience has helped us achieve the highest sales volume of any national real estate franchise* — double our nearest competitor. A Different Kind Of Brokerage At Coldwell Banker The Real Estate Centre, creating opportunities for our clients and our people is the foundation of our business. So whether you’re ready to buy a home, sell your existing one, or are looking for a rewarding new career, creating the right opportunity for you to achieve your dream is the core principle that’s helped us consistently grow our brokerage since 2000. Our Team Coldwell Banker TREC has Sales Representatives that cover both residential and commercial real estate. Their knowledge and experience can guide you through the real estate process and help you with all the details before, during and after the sale.
