Manager Organisational Performance – Performance Design

Posted Yesterday
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3 Locations
In-Office
Senior level
Transportation
The Role
Lead the design and delivery of NZTA's organisational performance measurement framework. Manage a team to produce statutory accountability products (Statement of Intent, Statement of Performance Expectations) and internal measures. Work with senior leaders, data owners and partners to design evidence-based, practical measures, improve performance maturity, and provide strategic advice to Board and Executive.
Summary Generated by Built In

Shape how NZTA measures performance, strengthens accountability and delivers better outcomes for New Zealand.

  • Permanent, full-time leadership opportunity based in Wellington, Auckland or Christchurch

  • Lead the design of NZTA’s organisational performance framework

  • Influence strategic decision-making at Executive and Board level

Te Whiwhinga mahi | The opportunity

We are looking for an experienced and strategic leader to join our Organisational Performance team as Manager Organisational Performance – Performance Design.

This is a pivotal role where you’ll lead the design and delivery of NZTA’s organisational performance measurement framework, ensuring our performance expectations, measures and related products are clear, meaningful and fit for purpose. You’ll help connect strategy, planning, monitoring and reporting so NZTA can better understand, demonstrate and improve organisational performance.

Leading the Performance Design team, you’ll oversee the development of forward-looking statutory accountability products, including the Statement of Intent and Statement of Performance Expectations, and internal operational measures. You’ll work closely with senior leaders, business groups, data owners and internal partners to design measures that are evidence-based, practical and aligned to government, Board and Executive priorities.

This is an opportunity to lift performance maturity across a complex organisation, strengthen accountability for results and shape the way NZTA tells its performance story for the benefit of New Zealand.

To view a copy of the position description, click here.

Ko koe tēnei | About you

To be successful in this role, you will bring:

  • Proven experience leading performance design, organisational performance, performance measurement or related functions in a large or complex organisation

  • Demonstrated ability to lead, coach and develop high performing teams to deliver quality performance products and advice

  • Strong experience designing performance frameworks, measures, definitions and data requirements that support clear accountability and decision-making

  • Expert knowledge of statutory accountability, machinery of government and public sector performance expectations

  • Significant experience building trusted relationships with senior leaders, business groups, data owners and other key stakeholders

  • A strong end-user focus, with the ability to design products and processes that are practical, meaningful and easy to use

  • Experience leading change and continuous improvement to lift performance maturity, products and ways of working

  • Strong project or programme delivery experience in cross-functional and matrix environments

  • Excellent written, verbal and influencing skills, with the confidence to provide strategic advice at senior levels

  • A high level of digital capability, or a strong interest in using technology, automation and data to improve performance systems

  • A relevant tertiary qualification or equivalent experience. Training in PuMP or another performance measurement methodology would be advantageous

You will demonstrate knowledge of, or a willingness to gain an understanding of Te Ao Māori and promote tikanga and Te Reo Māori. You will also have knowledge of, or a willingness to gain an appreciation of Te Tiriti o Waitangi and its application in the public sector.

Ko wai mātou | About us

Our Organisational Performance team leads the design and delivery of NZTA’s organisational performance system, ensuring performance is measured, monitored and reported in a way that drives improvement, supports strategic decision-making and strengthens accountability. Through trusted insights, robust performance frameworks and excellence in public sector reporting, we help NZTA achieve its strategic objectives and meet its statutory obligations.

Along with our other benefits, we also offer the NZTA Life, Income Protection and Critical Illness Insurance scheme available to permanent employees.

Rā Katinga | Applications close:

31 August 2026

For further information, email: [email protected]

To be considered for this position you must have a legal right to live and work in New Zealand.

Waka Kotahi is an equal opportunity employer (EOE). We recognise the importance of diversity and inclusion and are committed to providing a working environment that embraces these values. Please let us know if you need any support or have any access requirements that will help you through the recruitment process.

Please note that we may begin shortlisting as we receive applications. We encourage early applications as we may withdraw the advertising at any time.

Skills Required

  • Proven experience leading performance design, organisational performance or performance measurement in a large or complex organisation
  • Demonstrated ability to lead, coach and develop high performing teams
  • Strong experience designing performance frameworks, measures, definitions and data requirements
  • Expert knowledge of statutory accountability, machinery of government and public sector performance expectations
  • Significant experience building trusted relationships with senior leaders, business groups and data owners
  • End-user focus with ability to design practical, meaningful and easy-to-use products and processes
  • Experience leading change and continuous improvement to lift performance maturity
  • Strong project or programme delivery experience in cross-functional and matrix environments
  • Excellent written, verbal and influencing skills with confidence to provide strategic advice at senior levels
  • High level of digital capability, or strong interest in using technology, automation and data to improve performance systems
  • Relevant tertiary qualification or equivalent experience
  • Training in PuMP or another performance measurement methodology
  • Knowledge of, or willingness to gain an understanding of, Te Ao Māori, tikanga and Te Reo Māori and appreciation of Te Tiriti o Waitangi
  • Legal right to live and work in New Zealand
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The Company
2,852 Employees

What We Do

NZ Transport Agency Waka Kotahi (NZTA) is the New Zealand government agency responsible for providing an integrated approach to transport planning, funding, and delivery. The organization manages the land transport network and maintains a strong future focus, adapting to new technologies and changing customer expectations to ensure the transport system evolves to meet the needs of Aotearoa over the next decade.

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