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Children’s is one of the nation’s leading children’s hospitals. No matter the role, every member of our team is an essential part of our mission to make kids better today and healthier tomorrow. We’re committed to putting you first, and that commitment is at the heart of our company culture: People first. Children always. Find your next career opportunity and make a difference doing what you love at Children’s.
Job Description
They will be accountable for the optimization and support of Workday and HR applications and will manage the resources assigned to ERP system support.
They will report directly to the ERP Applications Director.
This Manager will be a results driven leader skilled at managing people, applications support and vendor relationships.
Experience
- 5 years of experience in ERP (Workday) technical administration using industry standards
- Experience in a fast-paced, dynamic environment where organization, analytical, and time/project/conflict management skills were essential
- Experience with generally known hospital and/or business software systems and management tools
- Experience in data or system governance and integration practices
- Experience leading complex projects from inception to completion with minimal supervision
Preferred Qualifications
- 5 years of experience in a healthcare setting or business-related environment with 2 years in a leadership role
- Preferred Workday Pro certification in HCM, Security, Finance or Payroll - not required
Education
- Bachelor’s degree in Information Systems, Computer Science, a business-related discipline, or 10 years of relevant experience
Certification Summary
- No professional certifications required
Knowledge, Skills, and Abilities
- Advanced oral and written communication skills for executive communications, proposals, and project reporting
- Expert knowledge of Workday HCM and HR Applications
- Proficient at a high level in Microsoft Excel, Word, PowerPoint, and Project
- Proven ability to develop, maintain, and lead collaborative, productive relationships with cross-functional teams at all levels
Job Responsibilities
- Manages staff activities to create and nurture constituent relationships with emphasis on consistent, superior service to build productive partnerships.
- Defines and ensures that application support protocols, policies, procedures, and quality metrics are enforced.
- Manages and maintains vendor relationships to ensure deliverables are being met as outlined in vendor agreements.
- Manages a working relationship with Information Systems & Technology management team and staff, collaborating on the resolution of issues, department goals. and objectives.
- Provides day-to-day staff management, including hiring, terminating, defining goals, and evaluating performance and ensures staff is meeting and exceeding deliverables.
- Promotes staff development and growth by providing guidance on development plans and recommending training opportunities for each staff member.
- Develops quality metrics to assess overall success of support teams and routinely reports to senior leadership.
- Maintains personal professional development.
- Responsible for all aspects of managing and leading a team including: interviewing, hiring, training, developing, directing work and processes, managing performance, recognizing, and rewarding employees.
- Mentor team members to encourage personal and professional growth.
- Encourage ongoing skill development by providing opportunities for continued education.
Children’s Healthcare of Atlanta is an equal opportunity employer committed to providing equal employment opportunities to all qualified applicants and employees without regard to race, color, sex, religion, national origin, citizenship, age, veteran status, disability or any other characteristic covered by applicable law.
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What We Do
We know children need specialized pediatric care. Our team makes sure your child is comfortable and happy while in our care. We're committed to making all kids better today and healthier tomorrow.
