Manager, Operations

At Cresa, we believe our clients deserve better. A better space to work, create, build, grow. A better outcome for their people and organization. A better partner who puts their needs first, helping them navigate the landscape, tilting the playing field in their favor and giving them an insider’s edge.

Our mission is to find and foster the best environment for every business. Our purpose is to think beyond space - strengthening those we serve and enhancing quality of life for our clients and employees. We are built to champion our clients’ aspirations through real estate. When considering partnership, we strive to connect with those who share our values: Work Together, Create Value, Be Tenacious, Enhance Community, and Embrace Diversity.

We believe in being the change. We work together to find new ways of doing things that create value for our clients — and for each other. Because there is not much that feels better than collaborating to make a positive difference each day.

At Cresa, we offer an opportunity to be part of something bigger. To learn, advance, mentor and be recognized. Your voice will be heard, and you will be valued for both your individual and team contributions.

Job Description

Summary

The Manager, Operations is an operations project manager who will work with senior operations team to design and execute programs to support the companies’ goals and objectives. The Manager, Operations will provide overall planning for, and direction to operational areas to achieve operating standards, client satisfaction, and financial goals.

Essential duties and responsibilities

• Oversee the planning of both occasional face to face meetings and monthly conference calls along with any corresponding logistics and material preparation
• Research, analyze and prepare materials for the Operations and Executive team. Utilizing Cresa’s HR, Finance and CRM
• Perform, research and execute and complete routine and assigned projects
• Provide day to day support to research and execute projects in any aspect of the corporate operations function
• Support and enable cross-functional stakeholders/teams throughout the organization. This may require coordination and aid to both the HR, Finance and Marketing departments
• Manage and update protocols and operational documentation
• Manage periodic internal surveys, analyze information, and create value added feedback for the operations team
• Coordinate logistics and provide research support for Committees as assigned. This is in the form of calendar setting, agenda setting etc.
• Help with the planning and execution of parts of Cresa’s two annual national conferences

Qualifications

Required:

To perform this job successfully, an individual must be able to perform each essential duty:

• Must be self-motivated, extremely organized and possess the ability to efficiently manage time and priorities effectively.
• Must be an independent thinker with ability to multi-task.
• Excellent communication skills both written and verbal are required.

Education/Experience

Must have previous work experience preferably in commercial real estate or a related professional services industry.

Physical Requirements:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act.

NOTE: The job description is an overview of the functions and requirements for this position. This document is not intended to be an exhaustive list encompassing every duty and requirement of this position; supervisors may assign other duties as deemed necessary.

Cresa is committed to developing and maintaining a diverse workforce. Cresa strongly believes in equal opportunity extended to all individuals in all aspects of the employment relationship without regard to race, color, religion, belief, creed, age, sex, pregnancy or maternity (including childbirth and related conditions), family responsibility (e.g. child care, elder care), nationality, ethnic or national origin or ancestry, citizenship, marital status, civil partner status, sexual orientation, gender identity or expression, transgender status, veteran’s status, genetic information, political view or status as a qualified individual with a disability, protected leave status or any other protected characteristic in accordance with applicable law.