Your Opportunity as the Operations Manager
Location: New Orleans, LA
Work Arrangements: Full-time onsite
In this role you will:
- Provide Daily Direction Setting for Intake, Blending and Shipment Planning to support all Coffee processing and contract manufactures.
- Lead plant through major breakdown and disruption recovery with 3rd party support
- Accountable for key results and systems supporting the receiving, unloading, cleaning, storage and blending of green coffee at the Silo and Almonaster WHSE
- Develop and manage the Operational master plan and budget including daily results, operating strategies, staffing & team design.
- Manage the processes for inventory cycles (quality run out) to reduce & level manufacturing cost variances.
- Responsible for data analysis and management of the blend planning process and material usage to reduce & level manufacturing variances.
- Conduct weekly analysis of the current FMM and proactive plans to mitigate potential issues.
- Identify and Lead cost reduction and work process improvements.
- Participate in review and calibration of 3rd party Service Company operational budget; coach internal and external partners to reduce costs.
- Personnel management including coaching, career development and performance management of the Operations organization.
- Own Operations Excellence - Initiative Management Pillar for Silo & Lead $1-2M in capital projects per year.
- Own Operations Excellence – Focused Improvement Pillar for Silo
- Own Operations Excellence - Health Safety & Environmental Pillar for Silo
The Right Place for You
We are bold, kind, strive to do the right thing, we play to win, and we believe in a strong community that thrives together. Our culture is rooted in our Basic Beliefs, and we believe in supporting every employee by meeting their physical, emotional, and financial needs.
What we are looking for:
Minimum Requirements:
- Bachelor’s Degree in Engineering or Supply Chain Management
- 4+ years leadership experience in manufacturing – including frequent time on production floor working with people and equipment.
- 2+ years managing direct reports
- Experience analyzing complex data and problem solving
- Experience leading projects through execution
- Strong interpersonal and communication skills
Additional skills and experience that we think would make someone successful in this role:
- Capital Project Leadership / Engineering
- Logistics Experience
- Variance Investigation Experience
- Demonstrated results in driving continuous improvement in cost, quality, and business responsiveness
Learn more about working at Smucker:
- Our Total Rewards Benefits Program
- Our Thriving Together Philosophy Supporting All Impacted by Our Business
- Our Continued Progress on Inclusion, Diversity and Equity
Top Skills
What We Do
Each generation of consumers leaves their mark on culture by establishing new expectations for food and the companies that make it. At The J.M. Smucker Co., it is our privilege to be at the heart of this dynamic with a portfolio that appeals to each generation of people and pets with products found in 90 percent of U.S. homes and countless restaurants. This includes a mix of iconic brands consumers have always loved such as Folgers®, Jif® and Milk-Bone® and new favorites like Café Bustelo®, Smucker’s® Uncrustables® and Rachael Ray® Nutrish®. By continuing to immerse ourselves in consumer and pet parent preferences for food, how it’s purchased and how the companies that make it should operate, we will maintain the important role we play in their lives. This will allow us to continue growing our business and the positive impact we have on all of those who count on us.






