Manager, Operations

About Athena

Athena is a creative place for leaders, risk-takers, creative thinkers and boundary-pushers. We partner with organizations looking to transform their presence, reputation, and performance. For over ten years, we’ve delivered business insights, marketing strategies, and brand activations for leading organizations in industries ranging from telecommunications to major league sports.   

Our people make Athena, Athena. They’re what help set us apart from traditional ad agencies and consultancies. As a Philadelphia Inquirer Top Workplace for three years running, we take pride in fostering a work environment where passion meets excellence. Our people are solutions-oriented individuals who eagerly roll up their sleeves to make work that works while sharing a couple of laughs along the way.    

Athena is looking for a Manager, Operations to join our team.

The Manager, Operations plays a key role in driving efficiency, collaboration, and clarity within the Brand Communications team for a major telecommunications client. This role partners closely with leadership to guide a team of project managers, ensuring smooth operations, balanced workloads, and consistent, high-quality project execution, supporting our team holistically from end to end in a highly collaborative environment.

Our ideal candidate has the following:

• Support the operational leadership of a team of project managers, helping manage workload allocation, priorities, and cross-functional alignment.
• Partner with client leadership to unify workflows and processes across the department to ensure effective project delivery.
• Maintain and evolve team operations, striking the right balance between structure and flexibility to support operational excellence of the department.
• Support team meetings and communications and foster a strong team culture built on collaboration, clarity, and accountability.
• Identify opportunities to streamline systems and tools to improve visibility and productivity
• Manage ongoing operational needs such as scheduling, documentation, team planning, and budgeting.

And should have the following experience and skills:

• Bachelor's degree
• 3+ years relevant project management, operations, or creative/production management
• Detail-oriented and able to handle multiple workstreams at once.
• Strong project management skills with ability to supervise multiple projects and workflows.
• Proficiency in Airtable (highly preferred) and familiar with other workflow management tools.
• Communication and relationship-building skills.
• A proactive, collaborative mindset with a focus on solutions and team success.

• Medical/Dental benefits including of 1K Health Reimbursement Account
• Matching 401K
• Generous PTO policy
• Substantial Parental Leave Policy
• Hybrid Work Environment

Candidates must be willing to work hybrid (4 days on-site) in our Philadelphia, PA office.

Curious about your career path at Athena? This role is within a rapidly growing creative department and the right candidate can excel, produce great work, and have an immediate impact on Athena’s creative product culture and growth.

We strive to keep our application process open, easy, and as painless and transparent as we can make it. We need team members like you to join us. Ready to apply? Let’s get started.

Athena is an equal opportunity/affirmative action employer committed to a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by law. If you are an individual with a disability and need assistance in applying for a position, please contact us at 866.299.6040 or at AthenaGlobalAdvisors.com.