Manager, Operations

As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.

Job Description

Manager with OTC, Middle Office Operations 

Locations: New York, NY | Hybrid 

Why You Will Love It Here!  

• Flexibility: Hybrid Work Model & a Business Casual Dress Code, including jeans 
• Your Future: 401k Matching Program, Professional Development Reimbursement  
• Work/Life Balance: Flexible Personal/Vacation Time Off, Sick Leave, Paid Holidays 
• Your Wellbeing: Medical, Dental, Vision, Employee Assistance Program, Parental Leave  
• Wide Ranging Perspectives: Committed to Celebrating the Variety of Backgrounds, Talents and Experiences of Our Employees 
• Training: Hands-On, Team-Customized, including SS&C University  
• Extra Perks: Discounts on fitness clubs, travel and more! 

What You Will Get To Do: 

• Coordinating overall work plan for US client service group operations staff, which includes managing and monitoring work in progress  
• Working closely with India operations managers to ensure that both locations are aligned at all times 
• Providing coaching, training and leadership as necessary to the client service team 
• Performing regular review of MIS to monitor breaks and perform root cause analysis.  
• Acting as liaison between client and prime brokers and counterparts to facilitate break resolution when required 
• Contributing to internal project initiatives regarding new product development, testing and implementation 
• Overall client satisfaction including acting as the senior client relationship manager, ensuring there is a good dialogue between client and team and clients are kept abreast of  internal changes and new initiatives 
• Working closely with the Implementations department to ensure all new clients operations capabilities (setups, reorgs, conversions) are launched successfully and in a timely manner 
• Providing technical operations/industry knowledge to clients  
• Day to day interaction with other departments to prevent/resolve issues  
• Producing and collating management information statistics 

What You Will Bring: 

• Bachelor's degree in business/finance or related discipline 
• 5+ years OTC experience gained in Middle/Back Office Operations or Accounting working for an Investment Bank, Prime Broker, Administrator, Investment Advisor or Financial/Retirement Planner.  
• High proficiency in Credit, Interest, Equity and Exotic OTC products and current legislation a must 
• Middle/Back office experience covering trade processing, collateral, confirmations, settlements, cash, position and trade reconciliations 
• Prior experience to Equities, Fixed Income, Futures, FX, and Options in addition to OTC a strong plus 
• Prior experience with Credit, Interest and Equity Derivatives a must 
• Working knowledge of corporate actions 
• Proven track record in client servicing. 
• Prior supervisory experience a must. 
• Ability to delegate effectively. 
• Advanced MS Excel knowledge 

Thank you for your interest in SS&C! To further explore this opportunity, please apply through our careers page on the corporate website at www.ssctech.com/careers. 

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Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.

SS&C offers excellent benefits including health, dental, 401k plan, tuition and professional development reimbursement plan.

SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.