Manager of Operations

High Point University is currently seeking a full-time Manager of Operations. This position manages the operational activities of the Phillips School of Business (PSB).

QUALIFICATIONS:

Education

• Associate degree and two years related experience required.

Experience and Training

• Minimum two-years related experience in higher education required.
• Datatel software experience preferred.
• Web editing experience required; web design experience preferred.
• Training and/or experience in the development and use of assessment/survey tools preferred.

Knowledge, Skills, Ability:

• Excellent written and verbal communications skills.
• Strong interpersonal and customer service skills.
• Highly proficient in Microsoft Office products and internet/web; strong overall technical skills.
• Strong organization and planning skills.
• Attention to detail.
• Ability to research, compile and analyze data and develop meaningful reports and recommendations.

ESSENTIAL FUNCTIONS:

• Develops standardized boilerplate document each term to be included with all PSB syllabi. Collects, reviews, and uploads all PSB syllabi to HPU storage site.
• Manages the faculty contract payroll process for adjuncts, full-time faculty course overloads, and executive education.
• Collects and tallies Course Credit Accounting Forms and other assessment tools from the faculty as required by SACS each semester.
• Manages the textbook process for the PSB including surveying for faculty needs, communicating with book representatives, ordering instructor copies, and submitting orders to the HPU bookstore.
• Monitors and manages the purchasing processes including faculty development reports, expense reports, travel reimbursements, travel expenses, etc.
• HPU credit card reconciliation for PSB faculty.
• Assists with PSB website edits and updates.
• Trains new adjuncts and administrative staff on the use of HPU/PSB technology.
• Assists Dean and other PSB staff with writing and editing of PSB documents and correspondence.
• Maintains a positive work atmosphere by acting and communicating effectively with students, students’ parents, faculty, co-workers and managers.
• Performs other duties as assigned.

ACCOUNTABILITY:

• Collaborates with the Dean and Associate Dean in the marketing, management and operations of the Phillips School of Business, as well as achieving and maintaining academic accreditation

For more information regarding this position please contact Susan Clark, Senior Manager of Phillips School of Business at [email protected].