Manager, Operations

By nature of the expanse of expertise and hands-on application of the various tools and processes, SQMS roles are considered opportunities for developmental candidates for future Operations Managers, Plant Managers and Director roles.

Your Opportunity as the Operations Manager

Leads the Peanut Butter processing and packaging operations and functions as a member of the site leadership team. Own all results including safety, quality, productivity, cost, delivery, sustainability, and organizational capability. Lead targeted initiatives to drive continuous improvement across the site.

Location: Memphis, TN plant

Work Arrangements: 100% on-site

In this role you will:

• Support and foster our Company Culture through role modeling our Basic beliefs and Our Commitment to Each Other

• Responsible for all processing and packing operations

• Responsible for meeting or exceeding safety, quality, productivity, cost, delivery, sustainability, and organizational capability targets

• Responsible for development and effective management of the operation’s budgets

• Responsible for department staffing and leadership development.

• Work with all plant functions, including departments and pillars, to ensure all production needs are met

• Coordinate activities to increase Autonomous Maintenance knowledge throughout the plant; utilize Autonomous Maintenance to improve Operations measures

• Achieve an excellent understanding of operational capabilities and product flow including all inputs and outputs

• Collaboration with all pillars and maintaining a healthy relationship between Operations and pillars

• Identify and eliminate losses from the operation; lead in solving issues to cause and implement improvements; utilize Critical Thinking tools

• Participate in the annual Site Master Planning process

• Develop and deliver Department Master Plan; manage the implementation

• Support HPO (High Performance Organization) vision and work system and develop a plan to move the workforce in the direction of the vision

• Support SQMS (Smucker Quality Management System) continuous improvement programs and model behaviors

• Facilitate the DDS (Daily Direction Setting) meeting with a focus on identification of losses and assignment of in-depth failure analysis, when appropriate.

• Analyze production capacity to ensure strategies that support customer demand

• Coach the management of capital projects to improve Operations measures in the areas of capacity growth, production efficiencies, Quality, and Safety

• Collaborate with Innovation Teams to support the development, testing and launch of new products

• Ensure that essential business information is routinely and clearly communicated so employees clearly understand the operation’s Vision and results toward achievement of goals

• In conjunction with the HR Manager and Plant Manager, effectively manage employee relations issues

• Professionally represent the site to all constituents and stakeholders, including but not limited to: Internal Corporate Business Partners; Customers; Vendors; Contractors; Regulatory Representatives, etc.\

• Model continuous improvement by implementing systemic changes.

The Right Place for You

We are bold, kind, strive to do the right thing, we play to win, and we believe in a strong community that thrives together. Our culture is rooted in our Basic Beliefs, and we believe in supporting every employee by meeting their physical, emotional, and financial needs.

What we are looking for:

Minimum Requirements:

• Bachelor's degree

• 5+ years of manufacturing experience

• Experience building a high-performance work culture and systems

• Experience leading multiple departments simultaneously to reach a common goal

• Expereince driving safety and quality metrics through production

• Strong priority setting and problem solving

• Work effectively across organization boundaries and with diverse teams

Additional skills and experience that we think would make someone successful in this role:

• Food manufacturing industry experience

• Ability to be flexible in changing business needs

• Weekend work will be expected on an as-needed basis to support key initiatives

• Excellent interpersonal skills and ability to communicate and develop effective working relationships across all levels of the organization

Learn more about working at Smucker:

• Our Total Rewards Benefits Program

• Our Thriving Together Philosophy Supporting All Impacted by Our Business 

• Our Continued Progress on Inclusion, Diversity and Equity 

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