Manager Operations Management (d/f/m)

Posted 2 Days Ago
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Rüsselsheim, Land Hessen, DEU
In-Office
Mid level
Information Technology • Logistics • Other • Software • Consulting
The Role
Leads logistics specialists and coordinators, oversees inbound and outbound road transportation, manages goods flow and exceptions, ensures on-time delivery, communicates with customers, handles escalations, and drives continuous process improvement. The role requires transportation management expertise in automotive road freight, team leadership, strong stakeholder management, analytical and communication skills, fluency in German and English, and proficiency with Microsoft Office.
Summary Generated by Built In

4flow – that’s over 1,500 team members at more than 20 locations worldwide. We are one of the market leaders in logistics optimization, combining logistics consulting, logistics software, 4PL services, and logistics research in an innovative business model. 

What your new challenge will look like 

  • Lead and develop on-site and off-site logistics specialists and coordinators to ensure the successful execution of daily operations. 

  • Ensure high-quality transportation processes for our customers, with a strong focus on on-time delivery. 

  • Manage and optimize road inbound transportation from suppliers to customer’s plants and road outbound (empties) transportation from plants to suppliers. 

  • Oversee the daily flow of goods and ensure effective exception management that meets our customers’ expectations. 

  • Drive the continuous improvement of operational processes and identify opportunities to increase quality and efficiency. 

  • Communicate regularly with customers on operational status and act as the second-level escalation contact for execution topics. 

  • Collaborate closely with other internal stakeholders to bring the different teams/colleaguesviewpoints together that ensure best service quality and enable joint success. 

 

Why you belong at 4flow: 

  • You have a university degree, relevant professional experience and sound knowledge of transportation management in automotive road freight. 

  • You bring more than two years of experience in leading and developing a team. 

  • You are results-driven, customer-oriented and confident in managing stakeholders in a professional manner. 

  • You adapt quickly to new situations and peak operational periods, maintain a structured and solution-oriented approach in demanding situations, and effectively prioritize tasks. 

  • You have strong analytical, communication and leadership skills, combined with empathy and the ability to listen. 

  • Fluency in English and German is required. 

  • You enjoy working in a dynamic, virtual and international logistics environment and are proficient in Microsoft Office. 

Why 4flow? 

  • Broad industry insights: Diverse portfolio of leading customers from various industries 

  • Work-life balance: Flexible hours and remote work options 

  • Professional development: Multiple career path opportunities within a fast-growing global company 

  • Mobility & fitness: Flexible mobility budget and subsidized membership with Urban Sports Club 

  • Learning & growth: Individual training budget and access to LinkedIn Learning 

  • Workation: Option to work abroad for up to 90 days per year within the EU 

Ready for 4flow? We look forward to your application! 

We are committed to equal opportunities and welcome applications from all individuals, regardless of age, gender, origin, disability, sexual orientation, religion, or any other legally protected characteristic. 

Skills Required

  • University degree
  • Relevant professional experience
  • Sound knowledge of transportation management in automotive road freight
  • More than two years of experience leading and developing a team
  • Strong stakeholder management skills
  • Strong analytical, communication, and leadership skills
  • Fluency in English and German
  • Proficiency in Microsoft Office
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The Company
HQ: Berlin
599 Employees
Year Founded: 2000

What We Do

4flow provides consulting, software and services for logistics and supply chain management. More than 700 4flow team members leverage their supply chain expertise and IT know-how to best serve our customers at 18 locations around the world. Around the globe, we develop and implement lean and sustainable supply chain strategies for our clients’ businesses. Our clients come from a variety of industries including: vehicle manufacturers and suppliers, consumer goods and retail, industrial machinery manufacturers, medical technology, basic materials, spare parts, renewable energy, high-tech and telecommunications, and logistics service providers (LSP). 4flow and its customer AGCO were honored with the prestigious German Award for Supply Chain Management in 2016, presented by BVL International. Our consulting expertise at 4flow ranges from implementing lean logistics, designing and optimizing networks, managing and optimizing transportation to improving inventory, managing international supply chains and customs processes as well as enhancing import and export processes. 4flow vista® is the standard software for supply chain design and optimization. 4flow management handles the routine planning, optimization and operation of customers’ supply chain networks worldwide. 4flow research develops practical innovations, and conducts supply chain research relevant to the industry.

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