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Job DescriptionThe Manager, Operations Enablement provides non-site-based study operations support across intake and triage, study progress documentation, close-out tracking, fair market value support, cross-functional coordination, investigator-initiated and collaborative research contracting support, evidence package upload, and vendor artifact storage. The role delivers consistent, high-quality, and traceable operational execution across repeatable evidence generation workflows, enabling Global Evidence Generation teams to focus on scientific strategy, study prioritization, final decisions, and stakeholder engagement.
About the Role
The Manager, Operations Enablement coordinates study operations activities across multiple non-site-based study types. The role manages intake completeness, review logistics, study documentation, close-out packages, FMV records, contracting materials, vendor artifacts, and evidence package archival. The role works with Global Evidence Generation, Legal, Compliance, Finance, Procurement, local operating companies, vendors, and study teams, escalating strategic, scientific, budget, legal, compliance, or non-standard documentation questions to the appropriate owner.
How You Will Contribute
- Receive and log evidence generation, collaborative research, study support, and contracting requests, including requester, asset, indication, region, timing, request type, and completeness status.
- Conduct first-pass completeness checks and route requests to the appropriate Global Evidence Generation, portfolio, study, or functional owner.
- Coordinate cross-functional synopsis and protocol review logistics, including reviewer lists, timelines, meeting scheduling, comment collation, version control, and action tracking.
- Escalate conflicting scientific, strategic, legal, or compliance comments to Global Evidence Generation for resolution.
- Maintain study documentation checklists, status trackers, milestone updates, open-action logs, and repository records for assigned non-site-based studies.
- Prepare study status summaries for study leads or governance review, including progress updates, risks, dependencies, and missing documentation.
- Apply standard close-out procedures, collect final study documents, track vendor, budget, and contract close-out actions, and store final close-out packages.
- Flag missing documents, unresolved payments, pending approvals, open risks, or study-specific exceptions to the appropriate owner.
- Support first-pass FMV documentation, rate-table checks, assumption capture, and archival of FMV outcomes with contract packages.
- Prepare internal contracting initiation packages for investigator-initiated research, collaborative research, and other non-site-based agreements, including study overview, intellectual property terms, publication rights, budget inputs, and required approvals.
- Coordinate Legal or shared contracting review and track amendments, renewal triggers, negotiation points, and contracting lifecycle milestones.
- Store vendor artifacts, statements of work, scorecards, correspondence, contract records, and performance documentation with correct metadata, access controls, retention category, and study linkage.
- Maintain traceable logs for intake, review, contracting, close-out, vendor artifacts, and evidence package archival.
- Identify recurring process gaps and support improvements to templates, trackers, checklists, and handoff materials aligned with quality and compliance requirements.
- Use approved digital, automation, and AI-enabled tools, where appropriate, to support intake, documentation tracking, review coordination, issue identification, and operational reporting while maintaining accuracy, traceability, privacy, and human oversight.
Qualifications
- A degree in a scientific, medical, life sciences, pharmacy, public health, operations, health economics, or related discipline is required.
- More than 5+ years of related work experience and more than 2 years of biopharmaceutical industry experience are preferred, including experience in evidence generation operations, clinical operations, HEOR operations, Medical Affairs operations, study coordination, contract administration, or vendor operations.
- Working knowledge of evidence generation study operations, intake management, documentation tracking, study close-out, and cross-functional review coordination.
- Familiarity with investigator-initiated research, collaborative research, contracting workflows, FMV documentation, Legal review routing, and vendor artifact management.
- Experience maintaining audit-ready repositories, trackers, version histories, and documentation packages.
- Strong coordination skills across Global Evidence Generation, Legal, Compliance, Finance, Procurement, local operating companies, vendors, and study teams.
- Familiarity with iEnvision Research Module, Veeva Vault, document repositories, procurement systems, or equivalent tools is preferred.
- High attention to detail and the ability to manage multiple concurrent workstreams.
- Comfort using approved automation and AI-enabled tools for defined operational activities, with appropriate judgment regarding accuracy, privacy, traceability, compliance, and escalation.
- Fluent English is required; additional languages are advantageous.
Benefits
It is our priority to provide competitive compensation and a benefit package that bridges your personal life with your professional career. Amongst our benefits are:
Competitive Salary + Performance Annual Bonus
- Flexible work environment, including hybrid working
- Comprehensive Healthcare Insurance Plans for self, spouse, and children
- Group Term Life Insurance and Group Accident Insurance programs
- Health & Wellness programs including annual health screening, weekly health sessions for employees.
- Employee Assistance Program
- 5 days of leave every year for Voluntary Service in addition to Humanitarian Leaves
- Broad Variety of learning platforms
- Diversity, Equity, and Inclusion Programs
- No Meeting Days
- Reimbursements – Home Internet & Mobile Phone
- Employee Referral Program
- Leaves – Paternity Leave (4 Weeks) , Maternity Leave (up to 26 weeks), Bereavement Leave (5 days)
About ICC in Takeda
- Takeda is leading a digital revolution. We’re not just transforming our company; we’re improving the lives of millions of patients who rely on our medicines every day.
- As an organization, we are committed to our cloud-driven business transformation and believe the ICCs are the catalysts of change for our global organization.
IND - Bengaluru
Employee
Regular
Full time
IND - Bengaluru - Research and Development
Employee
Regular
Full time
Locations
IND - Bengaluru
Worker Type
Employee
Worker Sub-Type
Regular
Time Type
Full time
LocationsIND - BengaluruWorker TypeEmployeeWorker Sub-TypeRegularTime TypeFull time
Skills Required
- Degree in a scientific, medical, life sciences, pharmacy, public health, operations, health economics, or related discipline
- More than 5 years of related work experience
- More than 2 years of biopharmaceutical industry experience
- Experience in evidence generation operations, clinical operations, HEOR operations, Medical Affairs operations, study coordination, contract administration, or vendor operations
- Working knowledge of evidence generation study operations, intake management, documentation tracking, study close-out, and cross-functional review coordination
- Familiarity with investigator-initiated research, collaborative research, contracting workflows, FMV documentation, Legal review routing, and vendor artifact management
- Experience maintaining audit-ready repositories, trackers, version histories, and documentation packages
- Strong coordination skills across cross-functional teams, vendors, and study teams
- Familiarity with iEnvision Research Module, Veeva Vault, document repositories, procurement systems, or equivalent tools
- High attention to detail and ability to manage multiple concurrent workstreams
- Ability to use approved automation and AI-enabled tools with appropriate judgment regarding accuracy, privacy, traceability, compliance, and escalation
- Fluent English
- Additional languages
Takeda Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Takeda and has not been reviewed or approved by Takeda.
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Retirement Support — Employer-funded retirement is described as notably strong, combining a dollar-for-dollar 401(k) match with an additional company contribution that scales with age and service. Access to an employee stock purchase plan further supports long-term wealth building.
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Parental & Family Support — Paid bonding leave for all parents, substantial adoption/surrogacy reimbursement, and robust caregiver resources (backup care and Maven family-forming support) are emphasized as core strengths. These offerings create a comprehensive safety net for a range of family situations.
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Healthcare Strength — Multiple medical plan options (nationwide PPO/HSA and regional HMOs), employer HSA funding, and integrated mental-health and well-being programs signal depth in coverage. Preventive care is covered in-network, and plan choices by state expand access.
Takeda Insights
What We Do
For over 240 years, Takeda’s propensity to evolve has driven the next generation of innovation, and as a future-focused organization, we’re continuing to drive forward with endurance in our steadfast pursuit to achieve the best outcomes for our patients in a rapidly changing world. We have been preparing for this period of value creation by investing in data, digital and technology, and we’re proud of our employees and their commitment to turning groundbreaking ideas into life-changing impacts. Since our founding in Japan, integrity and putting patients first have been at the heart of our identity, and we will emerge ready for our future as one of the most trusted and science-driven digital biopharmaceutical companies. Join a team where your innovation impacts lives. Together, we’ll realize improved outcomes by improving data quality, enhancing launch execution and improving the patient journey. You’ll play a critical role in accelerating data collection and increasing accuracy across all parts of the business. Patients across the globe will benefit from access to treatments afforded by greater opportunities and efficiency in our research and development.
Why Work With Us
We connect to our history and Japanese heritage through everything we do to bring our purpose, values, vision, and imperatives to life. We are committed to bringing better health and a brighter future to patients. Being a part of Takeda means having the opportunity to be a part of something bigger than yourself.
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