This position is responsible for resource development and management supporting celebrations and off-cycle updates that impact the brand. They will be responsible for ongoing optimization and connectivity of daily tools for all cafe formats. As well as the updating of standards in existing and new resources that evolve from the greater Ops Standards Team and the field. This role will partner with Culinary/Food Ops Teams during development phases of new menu items and related production processes.
The position is located at our Newton, MA offices. Three days per week in the office is required.
Key Responsibilities:
- Resource development and management supporting campaigns and off-cycle updates.
- Ongoing optimization and connectivity of daily tools for all cafe formats.
- Updating standards in existing and new resources from the Ops Standards Team and the field.
- Partnering with Culinary/Food Ops Teams during the development of new menu items and related production processes
- Resource development and/or editing of existing resources to support new or changed products or processes for campaign and off-cycle launches
- Coordination with various Panera departments to gather and provide feedback
- Attending and providing feedback at validation sessions at the Innovation Center
- Producing materials and adhering to Celebration Team deadlines for drafts, draft reviews, sign-off calls, and final document delivery
- Planning, communicating, and coordinating printing with internal Panera teams and external print partners to support campaign and off-cycle printed material needs
- Maintaining an accurate Learning Tools List of all available printed resources in cafes
- Maintaining the print vendor “new cafe opening packet” printed document list
- Implementing document updates from the Ops Standards Team and the field to ensure accurate documentation is available to cafes post-implementation
- Maintaining the team’s document master folders to ensure they are routinely updated with the most current and available files
- Project management within the assigned scope
Qualifications:
- 3+ years’ experience in restaurant operations environment needed, Panera operations optimal.
- Detail-orientated and curious, able to quickly evaluate inter-dependencies between projects and programs, and use analytics and creative problem-solving skills to identify a clear pathway to best solutions.
- Ability to multitask, prioritize and balance varying workloads to ensure delivery of high-quality results.
- Elevated performance in a fast-paced, time-sensitive environment with demonstrated ability to complete projects on time based on scope, people/resources, and business value.
- Outstanding communication and cross-departmental team building skills with the ability to effectively persuade through oral and written means.
- Preferred: Experience in project management or project planning.
- Working knowledge of Microsoft Office skills (Excel, Word, PowerPoint, etc.). Strong skills are preferred. Experience with InDesign preferred.
- Ability to travel up to 10% of the time depending on project needs.
Competitive Pay $76,078 to $106,509 annually.
The actual pay offered will be determined by multiple factors, including but not limited to the candidate’s relevant experience, job-related knowledge, skills, and geographical location. Individual compensation decisions are dependent upon the facts and circumstances of each position and candidate.
Newton Support CenterTop Skills
What We Do
Panera began in 1987 as St. Louis Bread Company, a humble community bakery founded with a sourdough starter from San Francisco and a dream of putting a loaf of bread in every arm. While our business has expanded well beyond St. Louis since then, that same sourdough starter is still used in our iconic sourdough bread and the craft of baking bread fresh each day remains at the heart of Panera Bread. Each day, our trained bakers fill our bakery shelves with delicious freshly baked cookies, pastries, bagels, and a range of breads from focaccia to classic baguettes.
We believe in serving delicious, freshly prepared, clean food made with carefully selected ingredients that we are proud to serve our own families. Our menu, crafted by chefs and bakers, features classic, comforting dishes, each with an intriguing twist.
We respect our planet and take measures to lessen our impacts. We believe in treating people with warmth, kindness, and respect, whether it’s a guest in our cafe or one of our associates. And we believe in helping our local communities, especially in times of need.
We’re also focused on improving quality and convenience. With investments in technology and operations, we offer omni-channel access to your Panera favorites – like mobile ordering, catering, and Rapid Pick-Up® for to-go orders, Curbside pick-up and delivery – all designed to make things easier for our guests.
Today, Panera operates as both Panera Bread® or Saint Louis Bread Co St. Louis Bread Company in 48 states, the District of Columbia and Canada.
Panera Bread is privately held by JAB Holding Company. Panera Bread is part of Panera Brands, one of the largest fast-casual restaurant platforms in the U.S., comprised of Panera Bread®, Caribou Coffee® and Einstein Bros.® Bagels.
