The objective of the ORM Governance team is to develop, oversee and strengthen the organization’s ORM framework to ensure that governance structures, policies, and procedures are robust, effective, and align with regulatory requirements and best practices.
The ORM Governance organization is looking for a Manager, Corporate Functions Operational Risk Management to join a diverse team of high-performing individuals focused on the effective oversight of risk identification, assessment, and mitigation across the Business Unit, while maintaining alignment with the organization’s enterprise risk management framework.
Reporting directly to the Director, Corporate Functions Operational Risk Management, this role plays a critical part in assessing, monitoring, and challenging the first line’s risk management practices. The ideal candidate will partner closely with first-line stakeholders and enterprise risk functions to provide independent oversight and challenge, ensuring that risks are managed effectively and in compliance with regulatory expectations.
Responsibilities- Support the independent oversight and challenge of first-line risk identification, assessment, and mitigation efforts (i.e., Risk & Control Self-Assessment) within Corporate Functions to ensure alignment with enterprise risk standards
- Analyze business processes and activities to identify potential risks, control gaps, and emerging risks
- Support the development and refinement of risk policies, standards, and procedures
- Assist in applying the enterprise risk management framework across Corporate Functions
- Support Corporate Functions in embedding risk management practices into daily operations and decision-making
- Support the tracking and analysis of key risk indicators (KRIs), providing insights into risk trends and areas requiring attention
- Contribute to risk reporting efforts, preparing materials for senior management, risk committees, and regulatory engagements
- Maintain an understanding of relevant regulations and industry expectations to help the business navigate compliance requirements
- Conduct risk assessments, scenario analyses, and deep dives to evaluate the effectiveness of existing controls
- Act as a key risk partner to the first line, providing guidance on risk identification, control enhancements, and remediation efforts
- Monitor risk-related issues, ensuring they are appropriately addressed
- Escalate significant risk concerns and control deficiencies to senior risk colleagues and relevant stakeholders
- Experience in risk management, preferably within a second-line function in financial services, and understands critical risk management lifecycle activities
- Knowledge of risk management frameworks, regulatory environments, and industry best practices
- Proven ability to assess and challenge first-line risk practices independently
- Excellent communication and relationship-building skills, with the ability to translate complex risk concepts into actionable insights
- Ability to build productive partnerships and influence stakeholders across the organization
- Strong understanding of operational and regulatory risks
- Proficiency in risk management tools, data analysis, and reporting systems
- Advanced analytical and problem-solving capabilities, with a focus on actionable insights
- Detail-oriented and proactive, with strong prioritization skills in a dynamic environment
- High ethical standards and a commitment to integrity and accountability
- Knowledge of Corporate Functions at large banking institutions (e.g., Risk & Compliance, Finance, Legal, etc.)
Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.
About UsAt American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
About the TeamWe back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site.
Skills Required
- Experience in risk management, preferably within a second-line function in financial services
- Knowledge of risk management frameworks, regulatory environments, and industry best practices
- Ability to independently assess and challenge first-line risk practices
- Excellent communication and relationship-building skills
- Ability to translate complex risk concepts into actionable insights
- Ability to build productive partnerships and influence stakeholders
- Strong understanding of operational and regulatory risks
- Proficiency in risk management tools, data analysis, and reporting systems
- Advanced analytical and problem-solving capabilities
- Strong prioritization skills in a dynamic environment
- High ethical standards and commitment to integrity and accountability
- Knowledge of Corporate Functions at large banking institutions
- Employment eligibility to work in the United States without visa sponsorship
American Express Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about American Express and has not been reviewed or approved by American Express.
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Strong & Reliable Incentives — Bonuses are often viewed as strong and materially boost total compensation when combined with benefits. Company-performance bonuses are highlighted as a recurring strength.
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Leave & Time Off Breadth — Paid time off and paid leave are frequently highlighted as strengths within the total rewards package. These policies support work-life balance and contribute meaningfully to overall satisfaction.
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Retirement Support — Retirement benefits are frequently mentioned as a positive component of the package. These offerings add tangible value beyond base salary.
American Express Insights
What We Do
At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly striving to uphold our powerful backing promise to our customers and each other every day. These beliefs have been our North Star for 170 years as our business transformed – from helping evacuate travelers during World Wars, to ensuring the safety of our customers’ funds during the Great Depression in the U.S., to creating the Shop Small® movement to help small businesses recover from the Financial Crisis, to providing aid to communities impacted by many natural disasters and so much more. For generations, the key to our success has been the determination and resilience of our American Express colleagues. Now, as a globally integrated payments company, we work together to provide customers with access to products, insights and world-class experiences that enrich lives and build business success. Join us and let’s lead the way together.
