Manager, Operational Risk Advisory

Reposted Yesterday
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Hamilton, Waikato, NZL
In-Office
Mid level
Financial Services
The Role
As Manager of Operational Risk Advisory, you will oversee risk frameworks, perform assessments, analyze data trends, and enhance decision-making processes for operational resilience across businesses in New Zealand and Australia.
Summary Generated by Built In
Job TitleManager, Operational Risk Advisory

Job Description

Rabobank is the world’s leading specialist in food and agribusiness banking. One of our key strengths lies in our kaimahi (employees) who have a deep understanding of agriculture and are committed to adding long-term value for our clients.

Our purpose is clear of growing a better New Zealand together. Our commitment to our employees and customers is at the heart of everything we do.

Rabobank New Zealand is seeking an IT‑savvy, data‑confident operational risk professional to join our 2nd Line Operational Risk Advisory team. If you enjoy using systems, analysing data to generate insights, improving processes, and partnering with the business to strengthen resilience, this role is for you.

This is a pivotal second line role where you’ll provide expert advice, deepen our risk culture, and help ensure our Operational Risk Framework is embedded effectively across the business. Our team is particularly looking for someone who can combine strong operational risk experience with hands‑on capability in data, systems, and process improvement.

About the role | Mō te tūranga

As the Manager, Operational Risk Advisory, you will work closely with business teams across New Zealand and Australia to deliver high‑quality risk oversight, challenge, and technical support. In this role, you will:

  • Support and continually improve operational risk frameworks, policies, and controls
  • Conduct detailed risk assessments and provide trusted second‑line challenge on new initiatives and business change
  • Oversee incidents, root‑cause analysis, and thematic reviews
  • Strengthen business continuity and operational resilience practices, aligning to APRA CPS 230 in Australia and emerging regulations in New Zealand such as the Deposit Takers Act
  • Help translate regulatory and policy expectations into practical, effective controls
  • Partner with the business to enhance decision‑making and drive risk‑aware outcomes

Key Responsibilities

  • Support the implementation and uplift of operational risk frameworks, controls, and processes
  • Provide second‑line challenge on business processes, change initiatives, and risk acceptances
  • Administer and enhance the Archer GRC system, ensuring data quality, reporting integrity, and user support
  • Analyse incidents, trends, and operational risk metrics to generate meaningful insights
  • Conduct control testing and deep dives, and provide input into  thematic reviews
  • Prepare clear, insightful reporting and support papers for risk committees
  • Build strong relationships across the business and deliver practical, accessible operational risk guidance and training

About you | Ō pūkenga

We’re looking for someone who brings strong operational risk experience and the technical capability to elevate our data, systems, and process insight - an area our team is actively looking to strengthen.

Knowledge & Skills

  • Solid understanding of operational risk management, CPS220, CPS230, Basel standards, and RBNZ expectations
  • Ability to analyse data, identify patterns, and turn findings into actionable insights
  • Excellent communication skills with the ability to provide constructive challenge
  • Strong attention to detail, analytical thinking, and the ability to work independently
  • Effective stakeholder engagement and relationship‑building skills
  • Proficiency with Microsoft applications

Experience

  • 3–5+ years in financial services, ideally in operational risk, audit, controls, or process engineering
  • Strong capability in RCA facilitation, control testing, incident analysis, and data interpretation
  • Experience using GRC tools (Archer ideal), with confidence navigating and improving systems

Essential

  • Bachelor’s degree or international equivalent

In return we can offer you:

This is a fantastic opportunity to join a values-driven organisation with an ambitious growth strategy. We have a workplace culture that our people are proud of, where we embrace inclusion and belonging and strive to deliver positive experiences for our people and clients. 

In addition to a competitive salary, we offer a range of perks and benefits, including personal and professional development opportunities, health and wellbeing initiatives, additional leave benefits, a flexible workplace and insurance and financial benefits. 

Applications close Wednesday 15 April 2026

If you are interested in Growing a better New Zealand together (kia ngātahi te tipu o Aotearoa) please follow the link and apply online or visit www.rabobank.co.nz./careers.

Our Values | ō mātou uara

Rabobank believe embracing inclusion, equity and belonging delivers positive experiences for our people and clients.  Our great working conditions, broad learning and development programmes and the opportunity to work together for the greater good are reasons why our employees love working here.

At Rabobank New Zealand, we are committed to our values; we are client-driven, we take responsibility, we are professional and cooperative.   We have an open culture, where you can be yourself and be valued for who you are.  All qualified applicants will receive consideration for employment without regard to ethnicity, sex/sex characteristics, gender (Inclusive of all genders), gender expression, sexual orientation, religion, disability, age, or other diversity characteristics not mentioned.  We are proud to be an equal opportunity employer. Together, we can grow a better world.

Top Skills

Archer Grc
Microsoft Applications
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The Company
HQ: Utrecht
48,564 Employees
Year Founded: 1898

What We Do

Coöperatieve Rabobank U.A. is a full-range financial services provider that operates on cooperative principles. Its origins lie in the local loan cooperatives that were founded in the Netherlands nearly 110 years ago by enterprising people who had virtually no access to the capital market. Rabobank Group is comprised of independent local Rabobanks plus Rabobank Nederland, their umbrella organisation, and a number of specialist subsidiaries. Overall, Rabobank Group has approximately 61,100 employees (in FTEs), who serve about 10 million customers in 47 countries.

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