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The Operational Due Diligence (ODD) team plays an important role in protecting OMERS from financial losses and reputational risks that can arise due to operational failures at external manager firms and/or service providers where OMERS allocates its investments. As a division of OMERS Investment Finance & Operations (IFO), the ODD team performs due diligence reviews regularly on external managers at all stages of investment, such as onboarding, ongoing, and exit.
To support OMERS' growth initiatives, we are looking for a Manager, Operational Due Diligence to join our team. In this role, you will be involved in desk reviews of ODD materials, conduct virtual and on-site interviews with external managers, assess key risks associated with the operating environment at the external managers, and furnishing ODD reports which follow the established standards and procedures. Success in this role requires someone who is risk-conscious, operationally savvy, and constantly ready to take on challenges.
You will be responsible for:
- Driving end-to-end Operational Due Diligence (ODD) projects for new and ongoing investments, including preparing materials, coordinating on-site visits or virtual interviews, and operationalizing funds.
- Analyzing fund documentation (financials, offering documents, SOC reports) to identify, assess, and report on operational risks per the OMERS ODD Framework.
- Serving as the primary liaison to external managers, ensuring timely receipt of diligence materials and fostering strong relationships.
- Fostering effective working relationships with internal teams and key stakeholders in the investment division.
- Owning the complete ODD lifecycle, ensuring all data is collected, deliverables are accurate, and deadlines are met.
- Maintaining expertise in OMERS investment policies and frameworks, applying them to ODD activities and helping enhance internal desk procedures.
- Monitoring industry trends, news, and regulatory developments to assess the risk profile of current and potential OMERS investment partners.
- Maintaining a deep understanding of complex alternative investment products and strategies to provide insightful analysis and resolve emergent issues.
- Enhancing the operational due diligence process and contribute to ad hoc projects, including utilizing AI or other tools for advanced analytics.
Required Skills & Experience:
- Post-secondary education in finance, business, risk or other applicable disciplines.
- Experience from buy-side or consulting firms specializing in operational due diligence and assessing operational risks.
- Strong, comprehensive investment knowledge on alternatives and fund industry.
- Demonstrated aptitude for quantitative and qualitative analysis and problem solving.
- Exposure to private markets.
- Demonstrated ability to independently carry out operational due diligence projects and deliver quality assessments that contribute to the deal review process.
- Excellent interpersonal and communication skills are essential to deal with all levels within the organization and external contacts. Ability to build strong relationships with both internal and external stakeholders.
- Detail oriented and able to prioritize multiple responsibilities to meet deadlines.
- The role will involve travel to global offices. The manager must be flexible with their schedule to work at different time zone and hours, and enable travel when required.
Preferred Skills & Experience:
- Prior experience in investment accounting, SOC report preparation or reviews, and internal or client-facing audit practices is an asset.
- Proficiency in MS Office and AI tools.
- Knowledge in system infrastructure, cybersecurity and system development.
- Relevant industry courses will be an asset.
- Working towards or having acquired a professional designation including CPA, CFA and/or CAIA.
- Ability to work independently as well as a team with minimal supervision.
This posting is for an existing vacancy.
You may also be eligible to receive an annual Incentive Award pursuant to our Short-term Incentive plan and our Long-Term Incentive plan (if applicable), and to participate in our group benefits and retirement plans – details on these elements of compensation are included within OMERS & Oxford offer letters.
As one of Canada’s largest defined benefit pension plans, our people-first culture is at its best when our workforce reflects the communities where we live and work — and the members we proudly serve.
From hire to retire, we are an equal opportunity employer committed to an inclusive, barrier-free recruitment and selection process that extends all the way through your employee experience. This sense of belonging and connection is cultivated up, down and across our global organization thanks to our vast network of Employee Resource Groups with executive leader sponsorship, our Purpose@Work committee and employee recognition programs.
Artificial intelligence (AI) tools are used to support certain stages of the OMERS recruitment process. While AI assists us in our process, human judgment and decision-making remain central to our candidate experience.
Skills Required
- Post-secondary education in finance, business, risk or related discipline
- Experience from buy-side or consulting firms specializing in operational due diligence
- Strong, comprehensive investment knowledge on alternatives and the fund industry
- Demonstrated aptitude for quantitative and qualitative analysis and problem solving
- Exposure to private markets
- Ability to independently carry out operational due diligence projects and deliver quality assessments
- Excellent interpersonal and communication skills; ability to build strong internal and external relationships
- Detail oriented with ability to prioritize multiple responsibilities and meet deadlines
- Willingness and flexibility to travel to global offices and work across time zones
- Prior experience in investment accounting, SOC report preparation or review, or audit practices
- Proficiency in MS Office and AI tools
- Knowledge of system infrastructure, cybersecurity and system development
- Working towards or having acquired CPA, CFA and/or CAIA designation
OMERS Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about OMERS and has not been reviewed or approved by OMERS.
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Retirement Support — Retirement benefits are positioned as a standout part of total rewards, anchored by a defined benefit pension that provides predictable lifetime income and includes survivor, disability, bridge, and inflation-protection features. The plan is often treated as materially more valuable than typical RRSP matching, despite requiring employee contributions.
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Fair & Transparent Compensation — Compensation is frequently characterized as fair or well-paid in certain roles, and the overall package is sometimes framed as “excellent compensation” when pay and benefits are considered together. Pay competitiveness appears strongest in investment-focused groups and in higher-cost markets.
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Wellbeing & Lifestyle Benefits — Non-pension benefits are described as strong in areas like wellness and mental health support, alongside lifestyle allowances and paid-time-off features. These elements add perceived value beyond base salary and bonus.
OMERS Insights
What We Do
Founded in 1962, OMERS is one of Canada’s largest defined benefit pension plans, with $133.6 CAD billion in net assets as of June 30, 2024. With employees in our offices in Toronto, London, New York, Amsterdam, Luxembourg, Singapore, Sydney and other major cities across North America and Europe, OMERS invests and administers pensions for over half a million active, deferred and retired employees of 1,000 municipalities, school boards, libraries, police and fire departments, and other local agencies in communities across Ontario
