Are you a fit?
A successful candidate for this role is proactive and goal-oriented, a strategic thinker, and always looking to find the best possible solutions for the business and our customers. You are confident in your abilities and decisions and are willing and able to take a stand when necessary. You value diversity and build / maintain relationships based on honesty and trust. You have well-developed communication (written and verbal) and interpersonal skills, and possess the ability to communicate effectively with colleagues, stakeholders, and partners at all levels. As a leader, you motivate and inspire leaders of key business areas to succeed as a team. You have a strong interest in growing and developing people, and you take an active part in enhancing the team’s effectiveness, supporting colleagues, and ensuring an open and inclusive environment. You have a track record of setting a vision and achieving that vision through teams.
Additional Responsibilities
Operations Analytical Support & Reporting
- Provide thought leadership and ownership on process and system optimization throughout the Gas South operations by leading a team that performs analysis and business intelligence reporting capturing operations performance and recommendations that drive improvements.
- Leverage data and insights to identify and prioritize areas of opportunity where changes to systems, processes and/or business rules would improve operational efficiency and/or the customer or employee experience.
- Work with operations and customer care leadership to develop and implement analytics and reporting to support the strategic direction and goals of the COO organization.
- Lead and manage analyst team to define and track project-specific timelines, milestones, and KPIs, and ensure that project execution remains on track. Ensure all enhancements can be tracked and monitored, and report performance of KPIs on an ongoing basis.
- Manage and train the position’s direct reports.
- Act as liaison between business, partners and technology teams to ensure that all deliverables are being met.
Team Leadership
- Provide vision, leadership, planning, and management to a team of analysts, running an effective and efficient team that delivers exceptional service.
- Lead the development of strategic plans to ensure we have a path for continuous improvement resulting in reporting, process mapping, forecasting and model development.
- Promote proactive approaches to solving business needs and problems.
- Develop and manage a strong team through the hiring of diverse and skilled talent, strong performance management and personnel development, and clear goal setting and results tracking.
- Set performance standards and hold team members and vendors accountable.
Experience
- Bachelor’s degree in business administration, engineering, math or other related field (required), advanced degree preferred.
- Experience leading projects and managing or coaching others.
- Experience performing & leading analytical work/projects, business intelligence reporting and/or operations optimization & process improvement.
Preferred Experience
- Strong team player, with excellent interpersonal skills and ability to influence, collaborate, and communicate with partners, stakeholders, and Leadership.
- Strong analytical and problem-solving skills.
- Innovative thinker with the ability to challenge the status quo and offer creative solutions to solve problems.
- Comfortable operating in rapidly evolving, often ambiguous and complex environment.
Location Requirements
Atlanta, GA or Gainesville, FL
Physical Requirements
Sitting: Ability to sit for extended periods at a desk or workstation while performing computer-based tasks, conducting meetings, and collaborating with colleagues.
Standing and Walking: Ability to stand and walk within the office environment, such as when attending meetings, interacting with colleagues or external stakeholders, or visiting different departments.
Lifting and Carrying: Ability to lift and carry material, files, or equipment weighing up to 20 pounds, such as when organizing documents or setting up for meetings.
Pay range is commensurate with education, experience, specialized skills or certifications, etc.
Our Purpose and Culture
At Gas South, we approach each day knowing we have an opportunity to make a difference in people’s lives. That means helping our customers save money with everyday low rates and treating them with dignity, honesty and respect. It means supporting our employees in their personal and professional lives, and it means we want to make sure our success directly benefits the communities we serve by giving back 5% of profits to support children in need. Through partnerships with non-profits like United Way, Salvation Army, Junior Achievement, Bert’s Big Adventure and many others, we’re proud to help make a difference. At Gas South our employees bring their boldest ideas and most authentic selves to work, no matter their title, position or background. We understand that our people are our most valuable assets. So, we treat them that way, with competitive benefits, flexible schedule options, and a fun, casual atmosphere.
Gas South affirms that it is an Equal Opportunity Employer whose actions and practices are consistent with fair employment. In this regard, Gas South will not discriminate against any employee or applicant with regard to race, color, religion, sex, age, national origin, disability, pregnancy, childbirth or related medical conditions, genetic information, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment including recruiting, hiring, placement, training, promotion, lay-offs, transfers, leave of absence, compensation and termination.
Benefits for full-time employees include:
- Full medical, dental, and vision coverage
- Employer-paid life and disability coverage
- Annual employer contributions of up to 12.5% to your 401k
- Remote work options available based on business needs
- Annual performance incentive is a % of annual benchmark based on position level
- Paid four-week sabbatical every five years
- Opportunities to volunteer in the community
- Education assistance up to $5250 per year
Top Skills
What We Do
Gas South is the largest retail natural gas provider in the Southeast.
In December 2020, Gas South acquired Infinite Energy and now serves over 425,000 residential, business and governmental customers throughout the Southeast. While growing in size, our purpose remains the same, to “Be A Fuel For Good”. We’re dedicated to putting people first in everything we do.
That means we offer low rates with no deposit, exceptional customer service and our commitment to give 5% of profits to support children in need.
We’re also committed to investing in our employees. By encouraging our associates to grow in their careers, we can make our employees’ lives better—and that makes Gas South better. Since 2016, we’ve been recognized as one of the “Top Workplaces in Atlanta” four times by the Atlanta Journal-Constitution. We approach every day knowing we have an opportunity to make a difference, and the difference is good.
Gas South is a wholly owned subsidiary of Cobb EMC, one of the country’s largest electric cooperatives. For more information, visit GasSouth.com.
