Manager, Offensive Operations

The Company

Every day, NuHarbor Security improves the cybersecurity of our clients by making it stronger and easier to understand. Our comprehensive suite of security services, from strategic advising to 24-hour monitoring and management, provide an organizational view of security that is focused on results and recommendations that are valuable for both business and technical leaders. We're growing quickly because our clients, and the general market, are looking for these outcomes and for the data it gives them to explain, promote, and justify, their security investment and mission.

The Role

The Offensive Operations Manager will provide operational and tactical leadership to our RedSec Team. The core mission of this team is to identify threats through ethical hacking events before they affect clients and advising clients how to strengthen their security posture based on the results of these events.

What you'll do

• Lead by example through the NuHarbor corporate values: Protect our house, Help Clients Win, Always Improve.
• Direct team efforts and prioritization through investigation, scoping, pricing, and proposal development support for NuHarbor offensive operations engagements
• Schedule and manage team workload to create a balanced and scalable delivery capability, including client and career growth assignments
• Build and encourage self-directed teams, fostering a collaborative culture that drives both cooperative effort and individual accountability
• Develop and direct repeatable engagement processes to ensure consistent on-time and high-quality delivery
• Promote a culture of excellence by maintaining the highest expectations of performance while creating and managing to key performance indicators
• Work closely with NuHarbor executive management to ensure appropriate measures and delivery against goals of utilization, profitability, and staff satisfaction
• Collaborate with leadership on the development of security analysis and advisory capabilities and product offerings
• Develop and manage the Offensive Operations group to established productivity and operational budget metrics

Your foundation. The requirements for this role:

• Bachelor's Degree in a related field or eight (8) years of experience working in application development, cybersecurity, or related technical positions.
• In lieu of a degree, two (2) years of experience in a related technology field and relevant industry certifications are required
• A minimum of three (3) years experience managing a cybersecurity services team
• A minimum of five (5) years' experience in cybersecurity assessment and testing, with knowledge of security fundamentals, application vulnerabilities, application attack vectors, penetration testing methodologies, and tools
• Demonstrated experience in technical writing and remediation guidance
• Ability to handle competing priorities and deliver results in a fast-paced environment.
• Experience with data visualization tools and strong analytical skills
• Strong communications skills for both technical and management/executive-level audiences on topics of cybersecurity and vulnerability management
• Demonstrated knowledge of application architectures, databases, infrastructure design and implementation
• Must be a citizen of the United States

Additional capabilities that will differentiate you for this role:

• Demonstrated experience successfully leading customer-facing teams who work with cybersecurity technology platforms
• Experience utilizing metrics report on service program effectiveness and productivity and to inform process improvement opportunities.
• Experience with security event triaging and threat hunting executed through both a SIEM and EDR toolset.
• Hold at least one industry certification (GPEN,CompTIA Security+, CISM, CISSP, CeH)
• Previous roles in established managed security service provider organizations

The Rewards

What you can expect:

• The engagement and support of company leadership who recognize the challenge of marketing a complex cybersecurity service in a chaotic market.
• An organization that recognizes and rewards employee commitment and contribution to our customers' satisfaction and success
• Growth in your career and capabilities as you help to chart a path to improving customer interactivity and service adoption.
• A collaborative and driven working environment in a rapidly growing company and market
• A fun and social working environment where you are encouraged to be your true self.

You can also expect competitive salary and benefits, including paid time to give back in your community and generous PTO.

We are purpose driven. We, as an organization, above anything else protect the house first and then help our customers win. If this sounds like the kind of organization you'd like to be a part of, we'd like to hear from you.

AAP/EEO Statement

The Equal Employment Opportunity Policy of NuHarbor Security is to provide a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status or disability. NuHarbor Security hires and promotes individuals solely based on their qualifications for the job to be filled.

NuHarbor Security believes that employees should be provided with a working environment which enables each associate to be productive and to work to the best of his or her ability. We do not condone or tolerate an atmosphere of intimidation or harassment based on race, color, religion, national origin, gender, sexual orientation, age, marital status, or disability. We expect and require the cooperation of all employees in maintaining a discrimination and harassment-free atmosphere.