Senior Consultant, OE Performance & Insights

Reposted Yesterday
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Phường An Khánh, Ninh Kiều, Cần Thơ, VNM
In-Office
Mid level
Financial Services
The Role
The Manager, OE Performance & Insights is responsible for designing metrics reporting, conducting data analysis, risk management, stakeholder engagement, and supporting agile delivery across business and tech teams.
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ABOUT THE JOB 

We are seeking a motivated Senior Consultant, OE Performance & Insights who is focused on designing and supporting metrics reporting through methodical, detail-orientated analysis and problem solving.

YOUR JOB RESPONSIBILITIES  

  • Deliver a consistent, accurate and aligned set of performance insights across CIO, Domain and Delivery Excellence levels.

  • Own rhythm‑of‑business processes for IPRF, OKRs, WOW, monthly reporting and Tech LT forums.

  • Coordinate cross‑Tech forums including Tech Council, Flow stand‑ups, Data Sessions and Domain governance.

  • Partner with Flow, Clarity, Codility and TF teams to ensure definitions, data lineage, metadata and business logic are correct.

  • Support ingestion and enhancement of ADA datasets including defining business requirements, validating outputs and prioritising improvements.

  • Produce high‑quality artefacts including reporting packs, data dictionaries, frameworks, dashboards and leadership storylines.

  • Conduct analysis to ensure CIO and Domain metrics are aligned to the priorities set by LT.

YOUR SKILLS & EXPERIENCE  

  • Demonstrated experience partnering with senior stakeholders and influencing decision‑making through data.

  • Experience working in large‑scale technology environments, ideally with engineering performance metrics.

  • Experience as a Business Analyst or Insights Analyst with strong documentation and requirements capability.

  • Demonstrated experience creating high‑quality artefacts (dashboards, frameworks, governance packs, reporting definitions)

  • Strong business analysis capability with technical depth (data logic, system integration understanding, metric design).

  • Advanced data interpretation: able to collate, filter, validate, and interpret multi‑system datasets (Flow, Clarity, Codility, TF, ADA, Power BI sources).

  • Governance mindset: ensures accuracy, alignment, version control, documentation, and quality assurance.

  • Executive communication: capable of distilling complex data into simple, compelling storylines.

  • Highly proactive stakeholder engagement across senior technology leaders, Delivery Excellence and Domains.

  • Strong coordination and orchestration skills across multiple forums and leadership cadences.

  • Agile delivery foundations, including understanding of how engineering metrics roll into performance outcome

Other capabilities

  • Power BI, SQL, Advanced Excel

  • Understanding of systems such as Flow, Clarity, Codility, Rally and TeamForm

THE BENEFITS AND PERKS  

We appreciate and reward our colleagues who do great work every day – from excelling for our customers, to taking ownership of an issue to get it resolved. Here’s how we support our people with a range of exclusive benefits.  

1. Generous compensation and benefit package   

  • Attractive salary   

  • 20-day paid annual leave and 7-day paid sick leave  

  • 13th month salary and Annual Performance Bonus  

  • Premium healthcare for yourself and family members  

  • Monthly allowance for team activities  

  • Premium welcome kit and occasional gifts of appreciation  

  • Extra benefits on your work anniversary  

2. Exciting career and development opportunities    

  • Large scale products with modern technologies in banking domain  

  • Clear roadmap for career advancement in both technical and leadership pathways  

  • Access to digital learning platform such as Udemy  

  • Consistent and high-quality leadership training through the Distinctive Leadership program (DLP)  

  • Specialist capabilities and accreditations in key skill areas such as Cloud Engineering, Digital, Data, Security and SREs (Site reliability engineers)  

  • Sponsored English course with native teachers  

  • Opportunity for training in Australia  

3. Professional and engaging working environment    

  • Hybrid working model and excellent work-life balance  

  • State-of-the-art & modern Agile office  

  • Food and beverages in the office pantry  

  • Employee Assistance Program to improve your physical and mental health  

  • Annual team activities and company events  

  • A solid and talented team behind you – great people who love what they do  

  

A DIVERSE AND INCLUSIVE WORKPLACE WORKS BETTER FOR EVERYONE  

We know that our people make us who we are. That's why we have built a culture of respect – where everyone feels valued and appreciated for being their true authentic selves at NAB. With our focus on inclusion and diversity, and in partnership with our Employee Resource Groups, NAB is a place where First Nations colleagues, colleagues of all genders, sexualities and ages, carers and colleagues with disability, and colleagues from all cultures, races and religions have the opportunity to thrive, connect and grow.  

We are intent on providing an environment where you can work your way. Ask about our many flexible work options and please let us know if we can provide any adjustments throughout the recruitment process.  

  

CLOUD-FIRST   

NAB is undergoing an exciting "Cloud First" technology transformation by taking advantage of the latest tools and techniques used by leading technology and digital companies globally. But it’s not just about the Tech, we are also investing heavily in our people, so if you have an appetite to learn, grow and elevate others around you, this is the place for you!   

If this excites you, let's have a chat over a cup of coffee!  

It's more than just a career at NAB!

We believe in people with people and dreams, and we want you to achieve your aspirations. More than just a career, NAB Vietnam offers you a flexibility to balance your work - life, the opportunity to grow as professionals, people and a complete set of well-being offerings. If you have an appetite to learn, grow and elevate others around you, this is the place for you.

 

IT'S MORE THAN MONEY

We naturally also provide a very competitive remuneration package but a career with us is about a lot more than money. We believe in people with ideas and dreams, and we want you to achieve your aspirations. We will work together to deliver exceptional products and outcomes that push the limits of our own aspirations. Our passion for creating value and exceeding our customers' expectations means we are constantly striving to redefine our standards of excellence. You will have our backing to develop and our encouragement to explore, realize and reach your full potential.

Top Skills

Agile Delivery
Excel
Power BI
SQL
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The Company
HQ: Melbourne, Victoria
35,926 Employees

What We Do

We're here to be the most customer-centric company in Australian and New Zealand. We’re focused on what matters most and here to support you with your banking needs in any way we can. We’re open for business. Connect with us: www.nab.com.au/contact-us

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